Great customer Service is important part of the Janitorial service or the cleaning service. Listening, understanding, and caring for the customer is a few of the ways to make your customer feel important. Ensuring that your customers are happy means your practicing good customer service. 

IJCSA members offer excellent customer service and make being certified more encouraging. They are very involved with their customers by staying in touch by means of calls, texts, and emails. Below is the link that contains a list of many business that offer the same excellent customer service as the members of IJCSA.

International Janitorial Cleaning Services Association - Janitorial Services Directory (ijcsa.org)

    When you retain a cleaning service for a business, it is extremely important to find one that offers superior customer service. This will provide assurance that both you and they will be able to quickly and accurately discover your best needs and cleaning practices.

    You can find companies that are working with your satisfaction in mind using the /IJCSA%20Business%20Directory

  Everywhere we go there are germs, viruses and bacteria, some dangerous. That's why in the medical field they use a very structured protocol to properly clean and disinfect, and for good reason. As we have seen with COVID-19, viruses, bacteria and germs can quickly and easily spread. We also see this with the Norovirus and the Influenza virus. According to the CDC a person with the Norovirus (stomach flu) can shed billions of Norovirus particles. And it only takes a few virus particles to make you sick.

  Just like the healthcare industry, there are steps we can all take to limit our exposure to these germs, viruses and bacteria. Whether it is a commercial or residential space the use of these practices such as flipping your rag to a clean side frequently, don't use rags from one space or room in another. This will prevent cross contamination. Clean and disinfect high touch surfaces daily, i.e. door handles, light switches, faucet handles, phones, microwave door handles, refrigerator handles, etc. These are high touch surfaces for residential, but would also apply to commercial. Both residential and commercial spaces have more high touch surfaces than what's listed. Walk through your space and make a list and ask yourself how often does that surface get touched. PPE or personal protective equipment is something also used by healthcare professionals to protect themselves from the dangerous germs, viruses and bacteria. Some of these practices that we can use is gloves, face mask, safety glasses and gowns. This may seem over the top especially in residential, but if you agitate something like sheets you can cause virus particles to go airborne. 

  Disinfectant too plays an important part of keeping us protected from the dangers of viruses, germs and bacteria. The disinfectant should be listed on the EPA- N list, and and be effective against COVID-19. The EPAs list of approved disinfectants is available to view on their website. However we should all be careful with hospital grade disinfectants. They should always be used as a last resort in non- medical cleaning. Viruses, germs and bacteria can become resistant to these disinfectants over time. Once you have found a disinfectant of choice, be sure to read the label carefully and be sure to allow your surfaces to remain wet for the dwell time that is required.

  By changing a few simple things in our cleaning methods we can reduce the spread of germs, viruses and bacteria. Not only in our homes and businesses, but in the community as well. This greatly improves the livelyhood of the senior community and people with compromised immune systems.

  The Companies in the JANITORIAL SERVICES DIRECTORY know how to implement these practices into your setting.

Bloodborne pathogens are pathogenic microorganisms that can cause disease and possibly death in humans if not handled properly.

The Centers for Disease Control and Prevention established a "Universal Precaution" approach to help reduce the risk to not only those in the medical fields but also to those who clean the areas where bloodborne pathogens may be found.  

It is important that staff have the proper training in what personal protective equipment to wear as well as how to handle contaminated laundry, needles, blood and other bodily fluids to minimize the risk to themselves and to others.

There have been times where we experienced mold cleaning in bathrooms. Previously we would use Tide Detergent to removal the mold, with 'Clorox' bleach. Both worked pretty well and was able to removal the mold from the confined spaces in the bathrooms. Has we been embarking on using our own products to ensure the best results for cleaning. We will continue to use the knowledge we obtain to get our assignments properly cleaned.

Hello to all our wonderful potential customers who don't know we carry Mold Cleaning Service Certification. We specialize in flood damage and removal of mold, black mold, remediation and other services. Be sure to follow the link for Flood Damage Directory. Just know that we are properly certification and can offer these special mold cleaning services to residential, commercial, and industrial facilities. Following all the proper steps to ensure a quality mold cleaning and removal from the confined spaces. 

Eppsolutely Clean Maintenance & Detailing Services LLC plans to implement a mold cleaning operation into our company to ensure top quality cleaning services to the public. We are adding more services to the business to be able to provide a larger percentage of the cleaning needs to our clients. The benefit of this certification will help us to extend our services in a various of locations throughout tri-state area New York.

Mold cleaning services is very much needed in the cleaning industry to provide to the public. This will put us in top percentage of the industry with the proper knowledge and skills to address all mold and remediation services.

Tired of the smell of your pets urine in your area rugs on a warm, humid day? Get a professional carpet cleaning service to fix your problem today! The carpet cleaning experts found in the IJCSA directory (https://www.ijcsa.org/Carpet-Cleaning-Directory) can give you a competitive bid and quickly restore your rugs and carpet to their former glory. Find a member today!

As an Eco Consultant, I work with many companies who see the writing on the wall and are focusing on transitioning their company to a healthier Eco-friendlier business.  Our world is in a global crisis and many of the government agencies are slow to react, seeing this we all know what direction that industry must take and what changes they need to make.  As business owners and managers, we often want to stick to what is known and comfortable to us but as industry leaders we realize changes need to be made.  One small but far-reaching change businesses can make is to transition to green janitorial companies. 

This offers a 3-fold boost to any company who makes the change.  To begin with, the eco perspective in this is becomes part of the company wide transition.  This is really seen more by the employees and is a big part in showing them the company’s commitment to being globally intentioned with eco transition even if a small local company.  The second boost is health oriented.  Using eco products can create much a heathier environment for the entire office.  Simply having information sheets posted with statements like “We Use Safe Eco Products for All Our Cleaning and Janitorial Needs Creating A Healthier Office and Earth!” allows employees to know they are working in a company that cares.  Finally, it offers a foot hold of transition to demonstrating to the public this is a company that cares and is making changes.

Making this transition is easy since there are more and more cleaning companies moving to Green or Eco Cleaning.  There are also a few evaluations you should follow in finding these companies.  First make sure the company you hire is a purely Green Cleaning Company!  We are seeing a lot of companies advertising as such and then using traditional chemical products.  This has been coined Green Washing and has become a problem in the industry.  The second part in finding the best cleaning company to make sure they are green certified.  There are several organizations offering green cleaning certifications the best is the International Janitorial Cleaning Services Association (IJCSA).  You can find these companies in your local area at https://www.ijcsa.org/Green-Cleaning-Services.  If you have any questions feel free to contact me at BryanAngstman@gmail.com.

Here at Bubble Bucket, we strive to provide the best possible cleaning service to you and as a result we have completed our IJCSA Green Cleaning Certification! We believe that education is one of the most important ways to improve our health and our environment and we want to share our knowledge with you! 

We plan to implement our green cleaning daily by utilizing safer choice or all natural green products to reduce to harmful chemicals floating in your air. Also, knowing that each of our Bubble Bucket employees will have the same training to share with each customer is a pivotal moment to showcase the importance of our mission to be greener. Being more conservative with water and reducing usage of single use plastics is of the utmost importance. To accomplish this goal, we use reusable microfiber cloths and steam mopping getting the same results without wasting natural resources. 

Being green certified makes all the difference in the moments you share with your clients. At that moment, you can realize that everyone working together can make the biggest impact on our planet.