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Form 20
Increase Monthly Service Fee
Dear ____________:
___________ years have quickly passed since we started cleaning your building. I have enjoyed very much working for you these past thirty months!
We originally agreed that (name of your company) would not ask for a price increase for at least one year. Since we began servicing your building, two and one-half years have quickly come and gone.
During this time, I am sure you will agree, our fee to clean your office has been quite reasonable. The fee pays for custodial labor, transportation, travel time, taxes, insurances, bond, materials and supplies, cleaning chemicals, floor finishes, laundry, equipment maintenance, and supervision.
Because of the increasing costs of doing business, it is necessary at this time to slightly increase the monthly fee from $__________ to $__________. It will enable us to continue providing you with first-class cleaning service. To reduce that amount by 3%, you may take a $_________ discount by paying at the beginning of the month instead of at the end. Most of our clients take the discount as you have been doing all along. The new fee will go into effect on ____________, 200___.
To ensure consistent quality service, your building will continue to be inspected each month. As always, I personally guarantee that you will be happy with the service.
Thank you for putting confidence in (name of your company).
Sincerely,
(Your name)
Increase Monthly Service Fee Letter #2
Dear ___________:
Providing (name of customer's firm) with consistent high quality service is our number one priority. Your confidence in our service is important to us and very much appreciated. We will continue working hard to keep your trust.
To maintain our present high standards, (name of your company) employs and trains qualified people of unquestionable integrity. To keep these valued employees, we pay a competitive salary and provide employee benefits.
During the past _______ year(s) we have not asked for a cost of living increase. As you know, material costs, general liability insurance, worker's compensation, and other operating costs continue to rise. Therefore, to maintain the same high level of service, it will be necessary to slightly adjust our monthly fee, although it is our policy to avoid doing so as long a possible.
Effective the month of (two months in the future) 2000__, our new fee of $__________ will reflect a modest ___% increase.
Thank you for your understanding and for giving (name of your company) the opportunity to be your one-stop cleaning company. I look forward to a long and pleasant relationship between your firm and ours.
If you have any questions, please do not hesitate to call me at (phone number), and again thank you for putting confidence in our service.
Sincerely,
(Your name)
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