Having a green cleaning program really should be a requirement in the U.S., and probably will be in the future.  It's effectiveness of improving indoor air quality, removing soils, minimizing the impact on the environment has been proven. So much so that it is a requirement to clean government buildings, many schools and some businesses also require cleaning companies to use green chemicals, practices and equipment. By implementing a green cleaning program you can improve the indoor air quality (which can be at least 2-5 times worse than the outdoor air quality.), Improve production, have fewer sick days, headaches, respiratory issues, sore throats, the list goes on and is quite astonishing at what conventional cleaning chemicals can do.

  Even cleaning companies using green cleaning programs can see a lot of benefits. Including employees that will be less reluctant to use their chemicals because of fumes or it irritates them in some way. They will also have fewer sick days and in general make their jobs more enjoyable, raising company morale.

Understanding Bloodborne Pathogens is important for all, especially those who may be exposed through occupations such as medical and janitorial. Following protocol and regular training can prevent the spread of infectious disease and even prevent death. 

Bloodborne Pathogens training was initially created for hospital staff, however, Janitorial and other staff personnel can be directly affected. Bloodborne Pathogens enter the body through the nasal, mouth or eye canals and can cause serious illness and injury to the human body. 

If one should become exposed to a Bloodborne Pathogen, it is important to follow the protocol set forth by the employer. Immediate knowledge of exposure and action ensures that both cleaning staff member and employer remain safe and healthy. 

Some companies/individuals do not realize just how important good customer service is to improve their businesses. For my own business, my customer service depends on customer satisfaction. It is very important for me that all of my customers are happy with the services provided. I always take into account any feedback given from customers so I can improve my quality of work. 

I am a small business owner and I do not have any employees. Therefore, I am the only one who enters the client's facility. When I first began my business, I only did residential cleaning. I have been cleaning homes for the past 30 years. I now no longer do residential. I clean an outpatient surgical facility and an orthopedic surgeons office. 

Customer service is of utmost importance for all the members of IJCSA. Training is extensive and ensures that owners, operators, and employees all know how to put customers and clients first. Great customer service is a priority in every interaction, and is felt even in non customer-facing departments.

Great customer service includes listening, apologizing, finding solutions, and thanking customers for the patience and business. Listening and empathizing is sometimes all that a customer needs, but going above and beyond to ensure customers are satisified is what IJCSA customer service is all about.

As we all know the floors are one of if not the most important part of a business or home. Carpet is a very often used floor covering because it creates a warm, relaxing and comfortable feeling to walk on. But it does create a necessity to clean often in order to maintain it. Cleaning your carpets create a cleaner living or work environment and will extend the carpets life tremendously.

By using a IJCSA certified member like Evertidy Janitorial Services to clean your carpets. You be sure that you are getting a highly trained company to fix any issue properly. We understand what it takes to access your carpeting material & the issue whether it is spot /stain / high traffic. We understand & can help. 

There are many situations where cleaning crews may encounter substances continue blood-borne pathogens. These pathogens can cause diseases in humans, and some of these diseases can be fatal. Knowing the risks and proper handling procedures are ways to reduce the spread of infectious diseases while performing cleaning duties.

The OSHA standards were initially created for the healthcare field but were expanded to include any occupation which could reasonably be exposed to infectious materials. Cleaning employees and staff could easily be exposed working in an area where someone had thrown up or could come in contact with bodily fluids, doing laundry, or simply dealing with trash.

Following universal precautions can lessen the risk for the spread of potentially harmful or even fatal diseases. A simple break from a syringe or other infected material or entry via an open wound makes individuals susceptible. Cleaning staff is not only responsible for themselves but also limiting the exposure and spreading of disease to anyone else who would be using the facilities which need to be cleaned properly.

BC INC and all members of the IJCSA take great pride in ensuring all clients are completely satisfied, and if not take every possible step to correct any issues immediately.  We offer 100% customer satisfaction.  Training in excellent customer service is a top priority, along with IJCSA certifications and continuing education, customer service never takes a back seat in this growing and exciting profession,

We do follow up calls, emails and offer discounts or coupons to returning customers or referrals. We want all of our customers to know they are appreciated, by being heard, understood and showing we care about any issues that may arise by finding a solution!

Hello to all!

Evertidy Janitorial & all of my fellow IJCSA members want you to understand that we know how critical customer service is to all of us. Not just critical, but our reputations are at stake. This translates into our livelihoods. 

Your happiness and satisfaction as a customer of ours means the world to us. We are 100% a service industry. This means we enjoy making people happy through our hard work and seeing a pleased look on your face. This is what we strive for. To prove that all members of IJCSA have gone the extra mile to join the IJCSA, pass all the courses and gain certificates proving that we will put in the extra effort to make our customers happy. It means that much to us. Always feel free to give us your feedback on our services good or bad. As that is what allows our growth to be upward not stagnant, and confirm we are doing things correctly or fix them so we will in the future. Have a wonderful day! Evertidy Janitorial

Great customer service is taking care of the client before they are even a customer by maintaining a friendly, knowledgeable, and respectful staff. At Restoration Mafia, we put ourselves in the shoes of our customers and seek to listen, understand, and care for our clients at every step of the fulfillment journey. We understand the best business is repeat business and work to perform to a level of service where our customers talk about our efforts, so we don’t have to.

Our staff put the customer first, take pride in their work, and are dedicated to the principles and standards of the company. We are glad to be a member of the international janitorial cleaning services association (IJCSA) who prioritizes great customer service along with the other members listed in the directory.