Think of all the companies you have dealt with in life.  Were you always pleased?  Most likely not.  However, the better companies that come to mind are usually the ones with good customer service. 

This same tactic is used by many members of the International Janitorial Cleaning Services Association, IJCSA.  Professional cleaners are never going to please everyone 100% of the time.  However, good cleaning companies can provide good customer service to handle any customer disappointments that may arise.  Customers can find such companies using the IJCSA directory.  We understand that good customer service takes effort, and member companies are trained in providing better customer service.

Simple Choice Cleaning Services LLC is a family run business that prioritizes our customers.  We offer Commercial Cleaning and House Cleaning services in Northwest Indiana and strive for 100% satisfaction.  However, we also know that things can happen, and when a customer is not 100% satisfied, we make sure we go out of our way to make things right.  Good companies can’t go wrong with great customer service!

Attention IJCSA Members: Protect Your Home from Mold After Flooding!

Has your property been affected by recent floods? Don't let mold take over your home! Act fast to prevent long-term damage and health risks.

## Why Choose Professional Mold Cleaning?

Mold can start growing within 24-48 hours after water damage. Professional mold remediation services offer:

- **Expert assessment** of mold extent and type

- **Thorough cleaning** using specialized equipment

- **Prevention strategies** to avoid future mold growth

## Find Reliable Mold Cleaning Services

Our Flood Damage Directory connects you with trusted mold remediation experts in your area. These professionals are equipped to handle:

- **Water extraction**

- **Structural drying**

- **Mold removal**

- **Sanitization**

Don't wait until it's too late! Mold can spread quickly, causing respiratory issues and structural damage.

## Act Now to Protect Your Home

1. **Document the damage** for insurance purposes

2. **Remove standing water** and dry out the area as much as possible

3. **Contact a professional** mold cleaning service immediately

Remember, proper mold remediation is crucial for your family's health and your home's value.

Visit our Flood Damage Directory today to find certified mold cleaning experts near you. Protect your investment and ensure a safe, healthy living environment for your family.

Keywords: mold remediation, water damage restoration, flood cleanup, mold removal, indoor air quality, professional mold cleaning, structural drying, mold prevention, flood damage repair

Citations:

[1] https://www.nssl.noaa.gov/education/svrwx101/floods/

[2] https://en.wikipedia.org/wiki/Flood

[3] https://www.ready.gov/floods

[4] https://www.fema.gov/flood-insurance

[5] https://www.fema.gov/flood-maps

[6] https://www.weather.gov/safety/flood

[7] https://www.floodsmart.gov

[8] https://www.weather.gov/mrx/flood_and_flash

The Importance of Cleaning Employees Understanding Bloodborne Pathogens

In various industries, particularly in healthcare, hospitality, and sanitation, cleaning employees play a crucial role in maintaining safety and hygiene. A significant aspect of their responsibilities is the potential exposure to bloodborne pathogens—infectious microorganisms present in human blood that can cause diseases such as HIV, hepatitis B, and hepatitis C. Understanding bloodborne pathogens is essential for cleaning employees, not only to protect their own health but also to ensure the safety of the environments they maintain. This essay explores the importance of this knowledge from multiple perspectives, including health and safety, legal compliance, and workplace efficiency.

The foremost reason cleaning employees should be educated about bloodborne pathogens is to safeguard their health. Exposure to these pathogens can occur during routine cleaning tasks, especially in settings where bodily fluids may be present, such as hospitals, clinics, and even public restrooms. Knowledge of how these pathogens are transmitted—primarily through needlesticks, cuts, or contact with mucous membranes—enables cleaning staff to take appropriate precautions. This includes the correct use of personal protective equipment (PPE) such as gloves, masks, and gowns, as well as the implementation of proper cleaning protocols to minimize risks. By understanding the dangers and how to mitigate them, cleaning employees can protect themselves from potential infections.

Employers are mandated by regulations such as the Occupational Safety and Health Administration (OSHA) Bloodborne Pathogens Standard to provide training and maintain a safe working environment. This includes informing employees about the risks associated with bloodborne pathogens and the necessary preventive measures. Cleaning employees who are well-informed about these regulations are better equipped to comply with safety standards, thereby reducing the risk of workplace incidents. Failure to provide adequate training can not only jeopardize employees’ health but also expose employers to legal liabilities and financial penalties. Therefore, fostering an informed workforce is crucial for compliance with health and safety regulations.

Knowledge about bloodborne pathogens contributes to a more efficient workplace. When cleaning employees are trained to recognize and respond to potential hazards, they can perform their duties with greater confidence and skill. This proficiency leads to more effective cleaning practices, reducing the likelihood of contamination and outbreaks of infections. Additionally, a well-trained staff can respond more swiftly and appropriately in emergencies, such as spills involving blood or other potentially infectious materials. This preparedness not only enhances the safety of the workplace but also promotes a culture of responsibility and professionalism among employees.

Cleaning employees are often the unsung heroes in the fight against infectious diseases. Their role in maintaining hygienic environments is critical in preventing the spread of infections, particularly in communal spaces. By understanding bloodborne pathogens, cleaning staff can contribute significantly to public health efforts. This is especially important in times of health crises, such as pandemics, where the threat of infection is heightened. Educated cleaning employees are more likely to implement best practices that protect not just themselves, but also the broader community.

In conclusion, the importance of cleaning employees knowing about bloodborne pathogens cannot be overstated. It encompasses health and safety, legal compliance, workplace efficiency, and public health promotion. Employers must prioritize education and training for their cleaning staff to ensure a safe working environment and to foster a culture of awareness and preparedness. By investing in the knowledge of bloodborne pathogens, organizations not only protect their employees but also enhance the overall safety and health of the communities they serve. The commitment to ongoing training and awareness is essential in combating the risks associated with bloodborne pathogens and ensuring a healthier future for all.

The widespread use of household and industrial cleaning chemicals has become a pressing environmental and health concern in recent decades. These products, while effective at sanitizing and disinfecting, often contain harsh synthetic compounds that persist in the environment long after being washed down drains. Common cleaning agents like phosphates, phthalates, and nonylphenol ethoxylates (NPEs) make their way into waterways, where they can disrupt aquatic ecosystems by promoting algal blooms, reducing oxygen levels, and harming sensitive marine life. Additionally, many conventional cleaning products come in single-use plastic containers, contributing to the growing crisis of plastic pollution in our oceans and landfills.

The impact of cleaning chemicals on human health is equally concerning, particularly for individuals who have frequent exposure such as cleaning professionals and homemakers. Many common cleaning products contain volatile organic compounds (VOCs) that can trigger respiratory issues, headaches, and eye irritation when inhaled. Chlorine bleach, ammonia-based cleaners, and other harsh disinfectants have been linked to occupational asthma and other chronic respiratory conditions with long-term exposure. Even more worrying is the potential for these chemicals to be absorbed through the skin or accidentally ingested, which can lead to chemical burns, hormone disruption, and other serious health complications. Studies have shown that regular exposure to certain cleaning products may increase the risk of developing allergies and chemical sensitivities over time.

The cumulative effect of cleaning chemicals on both environmental and human health underscores the importance of seeking safer alternatives. When these products are washed down drains or sprayed into the air, they don't simply disappear – they become part of a larger cycle of environmental contamination that affects soil quality, groundwater, and air quality. Many conventional cleaning chemicals contain persistent organic pollutants (POPs) that can bioaccumulate in the food chain, eventually making their way back to humans through contaminated food and water sources. The growing awareness of these issues has led to an increased demand for eco-friendly cleaning alternatives that use biodegradable ingredients, minimal packaging, and natural antimicrobial agents like vinegar, citrus oils, and plant-based surfactants. However, the transition away from harmful cleaning chemicals requires both consumer education and stronger regulations to protect both human health and environmental sustainability.

These concerning impacts extend beyond immediate exposure, as many cleaning chemicals can have long-lasting effects that may not be immediately apparent. For instance, some antimicrobial agents found in cleaning products have been linked to the development of antibiotic-resistant bacteria, creating potential public health risks that extend far beyond the initial use of these products. Furthermore, the combination of different cleaning chemicals in wastewater treatment systems can create new and potentially more harmful compounds through chemical reactions, a phenomenon that researchers are only beginning to understand. This highlights the need for a more precautionary approach to chemical use in cleaning products and greater investment in research to fully understand their long-term implications for both human health and environmental safety.

 

Great customer service in a cleaning business means consistently delivering high-quality cleaning services, being responsive to customer needs and concerns, providing clear communication, addressing issues promptly, and going the extra mile to personalize the service, all while maintaining a friendly and professional demeanor, essentially exceeding customer expectations and building trust through reliability and attention to detail

Ijcsa members strive for excellence in our everyday careers. We have a directory of wonderful and compent Ijcsa members waiting to assist you with your janitorial needs. Please feel free to browse Ijcsa directory.#Michigan, Housekeeping# 

• Personalized service:

  Understanding individual customer needs and tailoring cleaning routines accordingly. 

• Clear expectations:

  Clearly communicating cleaning procedures, pricing, and scheduling details. 

• Professionalism:

  Arriving on time, respecting customer property, and maintaining a polite and respectful attitude. 

• Addressing issues effectively:

  Taking responsibility for any issues that arise and promptly finding solutions. 

• Feedback loop:

  Actively soliciting customer feedback and using it to improve services. 

• Flexibility:

  Accommodating special requests or changes to cleaning schedules when possible. 

• Building relationships:

  Getting to know customers and showing genuine interest in their satisfaction. 

Janitors and Janitorial Staff are critical to our daily lives, especially when it comes to the cleanliness of the public areas that we utilize.  They can help the organization run smoothly if they are efficient, or unfortunately harm operations if they are not efficient or unqualified.  They are so critical that in fact they have been deemed as part of the "school family" when onsite at schools and universities.  The cleaning and maintenance of the building is determined by these individuals that make our lives that much easier to maneuver in clean and healthy environment.

Communication is key to help run a tight ship when it comes to keeping the building or spaces clean.  This can be achieved through logs, work orders and special requests.  These professionals are responsible in lots of instances for opening up a building and so they are given special keys and codes for entry.  For the use of the building or space, this is essential to have a responsible do this.  But along with having keys and codes, the staff is also charged with making sure everything is in place before the business actually opens up.  These professionals must survey and serve the facility and grounds all through the day in certain cases where custodial staff is available and onsite during business hours.

Maintenance and cleanliness protocols achieved by janitors and janitorial allow those individuals utilizing the space to be comfortable and cared for when it comes to various functions.  Janitors are responsible for stocking bathroom supplies such as toilet tissue, hand soap, and toilet liners which are very necessary on a day to day basis.  Another area the janitors make our daily lives better would be in keeping the overall area clean as well as keeping the cafeteria or floor and lobby areas clean.  Special requests from the client which would be staff members or even children that use the space are also fulfilled by the janitorial staff on an immediate basis which also allow us to be able to function while utilizing the space.

We are grateful for amazing janitors and the janitorial staff members that are so crucial to our lives.  To find one of these professionals in your area, please click on the link below: 

https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

There are many advantages of hiring a cleaning person or company that has received their Residential Cleaning Service (RCS) Certification versus hiring someone that only cleans for a hobby or as a side job without certifications.  Entrusting one's home to someone that has access to updated industry guidelines and procedures is beneficial when it comes to the safety and cleanliness of the environment of one's home.  When hiring an IJCSA professional with the RCS certification, you can be assured of at least the following:  1.  Quality and intense training, 2.  Standard operation procedures, 3.  Expertise, aptitude, and professonalism, and 4. Customizable Cleaning Solutions.  This article will discuss these items and what they look like when hiring this professional individual or company.

One can rest assured when choosing a IJCSA RCS certified professional, that they are choosing someone that has had Quality Training.  They have demonstrated a vested interest in learning great techniques and utilizing effective chemicals to best clean the home.  This quality training is invaluable as they have studied for many hours and have tested to ensure their knowledge.  This training acquired is for overall cleaning, as well as certifications in two other distinct areas: bloodborne pathogens that may be encountered, and chemical hazards which address exposure to chemicals, their effects and exposure protocols. 

The RCS training also teaches IJCSA professionals of industry Standard Operations that are tried and proven for effective cleaning practices in the home.  It is always beneficial to have a professional utilize a protocol to clean because this method can be easily executed and repeatable for them which will allow ease to perform over and over.  These professionals have access to the standard as well as the special attention area practices which make the experience of cleaning the home unique.

Which brings us to the ability of an IJCSA RCS certified professional to customize a tailored or customizable cleaning solution specific to one's home.  The special attention areas that a customer would like performed can be done by this particular type of company or person because they are open to the needs of the client and have the know-how of more than just the basic cleaning.  Also customization, are the various products to utilize on specific surfaces, either client provided or otherwise.  

Achieving the Residential Cleaning Service Certification admonishes that this professional has attained the Expertise, aptitude and professionalism in order to do a great quality job for the customer.  The hours and hours spent studying, being tested, and posting articles on various subjects and specific areas is an industry standard that is second to none.  Again you can rest assured with the background checks, bonded and insured items as well as customer service that these individuals have attained, make them more than qualified to service a residential home.

At Malik's Elite Clean (MEC), we are proud to announce our recent certification as an IJCSA Green Cleaning Certified company. This prestigious recognition underscores our commitment to providing top-notch cleaning services while prioritizing environmental sustainability and the health of our clients and staff.

Our green cleaning program is meticulously designed to integrate eco-friendly practices into every aspect of our daily operations. We start by utilizing environmentally-preferred products that are certified by the USDA for their bio-based content, meet EPA guidelines, or are Green Seal certified. Our primary focus is on hydrogen peroxide-based cleaners, which effectively sanitize surfaces without leaving harmful residues. These products not only reduce our environmental footprint but also contribute to improved indoor air quality for our clients.

MEC has invested in state-of-the-art equipment that minimizes environmental impact. Our vacuum cleaners, for instance, have passed rigorous performance tests for soil removal, dust containment, and low noise levels. This ensures that we maintain a high standard of cleanliness while reducing energy consumption and minimizing disturbances to building occupants. Additionally, we've implemented high-performance cleaning processes that balance daily routines around high-use areas, optimizing our efficiency and effectiveness.

To ensure the successful implementation of our green cleaning program, we've provided comprehensive training to all our staff members. Our cleaning technicians are expertly trained in using plant-based cleaning agents, microfiber technology, and HEPA-filtered equipment. This training not only covers the proper use of eco-friendly supplies and equipment but also emphasizes the importance of sustainable cleaning techniques. By educating our team on the principles of green cleaning, we ensure that every member of MEC is aligned with our commitment to environmental stewardship.

Benefits of Choosing MEC's Green Cleaning Services

Improved Indoor Air Quality: By using low-toxicity, environmentally friendly cleaning products, we contribute to a healthier indoor environment for your home or office.

Reduced Environmental Impact: Our green cleaning practices minimize water pollution, reduce packaging waste, and lower energy consumption.

Enhanced Safety: Our certified professional cleaners are trained to handle eco-friendly products safely, reducing the risk of chemical exposure for both our staff and clients.

Customized Solutions: We understand that each space is unique. Our IJCSA certification enables us to tailor our green cleaning approach to meet the specific needs of your home or business.

By choosing Malik's Elite Clean for your green cleaning needs, you're not just investing in a cleaner space; you're contributing to a more sustainable future. Our IJCSA Green Cleaning Certification is a testament to our dedication to providing environmentally responsible cleaning services that don't compromise on quality or effectiveness. Experience the difference of truly green cleaning with MEC – where cleanliness meets sustainability.

How Being Green Cleaning Certified Benefits Your Company and the Environment

Green cleaning certification has become increasingly important in today's environmentally conscious world. Obtaining this certification can provide numerous advantages for your company or you as an individual in the cleaning industry. The International Janitorial Cleaning Services Association (IJCSA) offers a comprehensive green cleaning certification program that ensures members are up-to-date on safe, eco-friendly cleaning practices.

 Professional Credibility and Competitive Edge

By becoming green cleaning certified, you demonstrate your commitment to environmental sustainability and public health. This certification sets you apart from competitors and instills confidence in potential clients who are seeking environmentally responsible cleaning services. The IJCSA Green Cleaning Directory is a valuable resource for consumers looking for certified green cleaning providers, giving certified companies increased visibility and business opportunities.

 Environmental and Health Benefits

Green cleaning certification emphasizes the use of safe, non-toxic cleaning products and methods that protect both the environment and human health. By utilizing eco-friendly cleaning solutions and techniques, certified cleaners help reduce the release of harmful chemicals into the air and water systems. This approach not only safeguards the planet but also protects building occupants from exposure to potentially hazardous substances, creating healthier indoor environments for homes and workplaces.

Ongoing Education and Compliance

The IJCSA requires yearly recertification to ensure that members stay current with the latest developments in green cleaning practices, regulations, and technologies. This continuous learning process keeps you at the forefront of the industry, enabling you to offer cutting-edge, sustainable cleaning solutions to your clients. Additionally, many local, state, and federal government agencies now require cleaning and janitorial companies to be certified in green cleaning practices, making certification essential for compliance and eligibility for certain contracts.

Implementing a green cleaning service program represents a strategic shift that aligns environmental responsibility with business success. Our comprehensive transition will begin with an audit of current cleaning products and methods, followed by systematic replacement with environmentally certified alternatives. Key changes will include switching to EPA Safer Choice-certified cleaning solutions, investing in microfiber cleaning tools that reduce water consumption by up to 90%, and incorporating HEPA-filter vacuum systems to improve air quality. Staff training will be paramount, with dedicated sessions on proper dilution ratios, cross-contamination prevention, and the correct application of green cleaning methods. We'll also implement a color-coding system for cleaning tools to prevent cross-contamination between different areas, and introduce portion-control dispensing systems to eliminate chemical waste.

The benefits of transitioning to a green cleaning program extend far beyond environmental stewardship. First and foremost, our clients will experience improved indoor air quality, as green cleaning products typically contain fewer volatile organic compounds (VOCs) that can trigger respiratory issues and allergies. This improvement directly translates to reduced sick days and increased productivity for building occupants. From a business perspective, green cleaning programs often result in lower long-term costs through reduced water consumption, more efficient product use, and decreased packaging waste. Additionally, our green certification will provide a significant marketing advantage, appealing to the growing number of environmentally conscious clients and potentially commanding premium pricing. Employee satisfaction and retention are likely to improve as well, as staff members take pride in contributing to environmental sustainability and benefit from working with non-toxic products.

Our commitment to transparency will include regular environmental impact reports shared with clients, highlighting metrics such as water saved, reduction in chemical usage, and improvements in waste management. This data-driven approach will not only demonstrate the tangible benefits of our green cleaning program but also help identify areas for continuous improvement. By investing in sustainable cleaning practices, we're not just adapting to current market demands – we're positioning our business at the forefront of the industry's inevitable shift toward environmental responsibility.