Recent Updates

  • 08 Oct 2020 2:56 PM | Deleted user

    First, the advantage of hiring a person or company that has been certified by IJCSA is a great because the customers know they were certified by a reliable and trustworthy company. At IJCSA they prepare you for all aspects of the cleaning industry including ways to keep our customers safe and happy. They can certify a person and company with whatever is needed for that individual with ongoing ability to review their material if later forgotten. Which is great knowing a cleaning person or company is always reviewing their cleaning details. This is all able to be done because of being certified by IJCSA.

    Further, I will discuss what is learned in these courses and why they are helpful to you as someone that is hiring a cleaning service. This will explain the advantage you get when hiring a IJCSA certified person or company.

    When hiring us you will first develop a healthier air quality. This is because we will clean all of the areas that you may not have realized is causing poor air quality. This will done by dusting and cleaning, allergens and pet dander that builds up over time.

    Bringing in certified people with the right equipment is huge for a better clean. WE clean with a passion and a reassurance from our course work and studies that we clean the best and you will see it in the cleaning of a sparkly bathroom due to our detailed cleanings. WE get the nooks and crannies and baseboards. 

    AND the best of it all you get your time and savings. Who doesn't like coming home to a clean house and you didn't have to put any effort into. While also being confident that it was going to be clean to your exact liking upon your arrival. Who also doesn't like having more time on their hands because I know there's not many people out there like us that actually like coming home and cleaning. 

  • 08 Oct 2020 2:23 PM | Anonymous

    So many times in life we have to adjust to change, but what doesn't have to change is you. Being in a world where you meet and greet people on the daily basis gives you the best experience in life. Good Customer Service is about being a great you in this everyday life.

    IJCSA gives you these everyday great people that loves to provide level 10 customer service for you. IJCSA have trained the best in the business and proud itself on exceptional customer service. IJCSA customer service will always be professional in everything that they do providing you the best customer service. IJCSA, is customer service that give you 100% everyday all day. 

  • 08 Oct 2020 12:40 PM | Deleted user

    With today's business society moving at almost the speed of lightning, a few things have been traded for the convenience and speed, Customer Service being one of the major trade-offs. Understanding the importance of great customer service can either make or break your company. If businesses do not understand just how important both the customer and customer service is, it will soon fail at some level.

    With IJCSA, you can rest assure that your needs as a client will be met. IJCSA cares about not only your well-being, but the well-being of your customer experience. This is why IJCSA is constantly updating the database with links to trainings and certifications to improve not just businesses, but what drives business, customers! IJCSA holds customer service at a Grade A level of excellence and you will find this with any IJCSA Member across the board. Choose IJCSA where great customer service is the leading priority. 

  • 08 Oct 2020 8:51 AM | Anonymous

    Great customer service is knowing your customer's needs and performing their jobs professionally.  Janitorial personnel often make the difference in a satisfied client and a lost customer. 

    The IJCSA and its members do a wonderful job of training and certification. Customer service is a top priority, but not just customer service, GREAT CUSTOMER SERVICE. Prospective clients should be aware of the IJCSA Business Directory  and how to access it


  • 07 Oct 2020 5:48 PM | Deleted user

    Firstly the employee must know what is bloodborne pathogens, they are organisms present in the blood that can cause diseases in humans. These Pathogens can be Hepatitis B, HIV- immunodeficiency Syndrome Virus etc. Which will eventually lead to the infected individual dead.

    These pathogens comes into contact with employees through their mucus membrane or their mouth. or if there is a break in the skin, bits, cuts. These pathogens can be found in body fluids such as blood, saliva, other body fluids. Know that these fluids are very infectious and must be handle carefully. At all times all body fluids and blood must be handle properly, using universal precautions. Personal protective gears must be worn at all times.

    To dispose of the contaminated items, they must be place is bags that are recommended for high infectious materials. While coming in contact or you have been exposed to any of the blood pathogen materials, you must notify your supervisor immediately, and then your health care provider.


  • 07 Oct 2020 5:30 PM | Deleted user

    Pathogens are a type of microorganism that spreads viral and bacterial diseases. These diseases when present in human blood and body fluids are known as blood borne pathogens, and can spread from one person to another.The most serious types of blood borne diseases are the hepatitis B and hepatitis C , which can cause liver damage; and HIV, which is responsible for causing AIDS. 
    Bloodborne pathogens training is essential for all personnel who work with or around potentially harmful things (including blood) and environments on a regular basis. Bloodborne pathogen certification is vitally important for protecting the safety and health of professionals. doing these training assigned by your employer ensures employees are qualified to work in this specialized environment.
    According to OSHA, it is against regulations for employers to send workers into a hazardous environment, without the proper preparation and training. Bloodborne pathogen certification is one important step employers can take to protect their workforce and their facility from fines and legalities.

  • 07 Oct 2020 5:15 PM | Deleted user

    Keeping your customer happy is what customer service is all about. Customer Service is the back bone of your business and without it you will stand up to the other competitors. You want to stand out and make your customer service experience one for them to remember. At least remember when its time to use your business again. 

    At IJCSA, they are all about making sure their customer can trust them, they will listen to their customers and very thankful for their business. By all of these things, IJCSA customers believe that we care for them because we do.

  • 07 Oct 2020 3:55 PM | Kamiyah McCray

    Customer service is the interaction(s) between a customer and a service and/or product provider prior, during and after the sale.You don’t have to have a customer service representative title to provide quality customer service. Nor does the service and/or product provider have to be an employee… the service and/or product provider can be the owner of the business. Providing quality service is essential as it can accentuate your reputationand retention.

    IJCSA values quality customer service overall but most importantly in the janitorial industry. When customers decide to purchase and use your products or services their decision is based on its perceived value. Perceived value is the customers’ evaluation of the ability for the product or service to meet their needs and expectations compared to the competitors. 

  • 07 Oct 2020 3:09 PM | Deleted user

    How are your carpets looking?

    Do you want to extend the life of your carpet? Well look no futher, you may contact 

    The Carpetman LLC


    for all you carpet cleaning services. Spot and stain remover, deep shampooing and so much more. Give us a call today.



    Please note that this advert is in reference to my certification and i was required to reference someone from the directory. Thank you.

  • 07 Oct 2020 2:48 PM | Deleted user

    Implementing a carpet cleaning program into any janitorial business is of paramount importance. Without it you will not have a plan of action. Therefore our intention at Pro Kleen Ltd is to get the longest possible life out of your carpet as possible. 

    A Carpet maintenance program lays out how you will care for and clean your carpet. It will ensure your carpet continues to look it's best. Our program includes solutions, equipment and systems you will use to maintain the appearance of your carpet. We have four ways you can maintain them; 1. Adding a walk-off mat before entry to your carpeted area; 2.Regular Vacuuming of carpet; 3. Spot removal is the trick to keeping your carpet clean; and 4. Restorative cleaning, which is needed when your carpet is in big trouble, chemical intensive cleaning is necessary. 

    replacing carpet is expensive, so maintaining them is preferred and this is how we can have a great plan, by using those 4 ways to implementing carpet cleaning program into any business.

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