First impressions are key to a successful business, without over the top customer service skills you won't last a day, making it that much harder to keep the clients you have.

Customer service is about satisfying our clients at all cost. Keeping an open line of communication is key to establishing great customer service skills, who wants to talk to a grump or get treated as if what you said had no relevence?

Our teams specialize in great customer service, that is why we continue to evolve on a daily. Networking is something else we do here at IJCSA, while we are working hard at obtain a client base for our own companies we also lift one another and help promote each other.

We work for you, that means you get it like Burger King, "you  can have it your way". Serving you is what we do, and if we do it to your wants, needs and liking there is no way to go wrong.

We pride our selves in our work, our ability to tackle the job at hand with professionalism and friendly service is our specialty. Satisfaction Guaranteed!!

If you are from the 509 and need help packing check out these few differant companies for your every cleaning need. 

1. From The Bottom 2 The Top LLC
2. 509 Packing and Cleaning 
3. The Cleaning Brothers LLC
   
4. Lisa Brickman LLC

Do you have mold in your home? Water leak or flood damage? Mold is usually not an issue in most indoor areas, but once mold spores land on damp and wet areas they begin to grow mold. Molds produce allergens and irritants that are harmful to humans. Allergic reactions to mold are pretty common, the allergens can react  immediately or delayed, allergic response include hay fever-type symptoms, such as sneezing, runny nose, red eyes, and skin rash.

Here at IJCSA each member takes pride in their ability to meet your needs, Proceed to Flood Damage & Restoration directory to find a service provider in your area! It is important to have a professional asses your water damage and perform a mold inspection, keep your homes and areas of business safe and mold free.

In healthcare you have to be clean and sanitize due to various pathogens that comes in contact within these facilities. Healthcare providers deals with all types of patients and comes in contact with body fluids,blood and feces. Therefore, it's so important in the healthcare setting to keep the environment clean.

In cleaning you want to first put on your protective personal equipment (P.P.E) such as gown,mask,googles,and gloves. Next you want to use the appropriate cleaning for the job that you're about to perform. For example; use disposable disposable paper towels to absorb as much of the bodily fluids. Wipe the area with water and detergent until it is visibly clean. Saturate the area again with sodium hypochlorite 0.5% (10 000 ppm available chlorine). www.ncbi.nim.nih.gov

You must always keep the heatlhcare  setting clean/sanitize in an environment that constantly comes in contact with many pathogens,body fluids, and blood. Be sure to get training in PPE, and the types of sanitizer you will use along with reviewing the safety data sheet.

Connie Williams

What is the most important question that a business owner can himself, if it took you more than 3 seconds to answer that question there is a good chance that you are not maximizing the true potential of your business. The most important question what is great customer service, the answer to this question will take your company to new heights especially in the cleaning business.  In this article I will share with you the strategies that myself and IJCSA members use. always be aware of what your customer wants, they want to be heard, to be understood, and to be cared for.  Listen to the customer, be emphatic to the customer, create solutions for your customer and always FOLLOW UP.

Mold is common in areas that has moister and poor ventilation, mold spores float in the air and when they land on wet or damp spots they are able to grow. With this in mind we find it important to have methods and practices to keep mold from growing, and if present to eliminate and remove.

Mold can harm your respiratory system and should be removed if noticed in the house. By implementing mold inspections and cleaning we can bring more service value to our customers while also protecting them in their home from harmful bacteria. 

IJCSA Members understand that the highest quality standard of customer service demands more than just good communication and a smile. Ready to exceed the customer service requirements of a rapidly changing world. IJCSA is your connection to a vast global network of professionals trained to provide safe, secure and compliant real world results.

IJCSA is here to help connect you with local and international cleaning service professionals for any size job, big or small. Good communication and a smile come standard. Looking to hire the best? The IJCSA member directory is a convenient and easy to use option for any new or returning customer. Find a reputable janitorial cleaning service provider near you today!

IJCSA member directory

https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

We are currently in a pandemic and the need for awareness and security for all kinds of diseases is more important now than ever. Hospitals are packed with patients more than what our doctors and nurses are used to. Lots of commotion and anxiety in these areas are very common so it is extremely important that our employees take the time to understand and not forsake any kind of safety precaution and regulation, in fact we must review and refresh our memories on this subject to ensure the safety of everyone.

Our employees and staff should without question have knowledge and practice in dealing with bloodborne pathogens due to the serious risk of getting HIV, and HBV. These diseases are serious and life threatening and should be avoided at all costs. These diseases are not only dangerous for the employee and the company but also to everyone they know. The risks of getting these diseases without the knowledge of regulation and security is high and so it must be a priority to inform ourselves of this subject immediately.

What are some of these precautions? When working in these environments where you can be exposed to bloodborne pathogens It is always important to always wear gloves and eye gear when necessary. making sure to  handle bins, trash, and laundry with care and caution never being careless. Also never touching blood, vomit, and in some instances saliva without protective gear. Use always the proper materials to kill any sort of bacteria or virus that may be on counters, bins, beds, and containers. It is important to disinfect cleaning equipment as well for they are also prone to having pathogens on them as a result of cleaning.

Properly cleaning healthcare facilities is of great importance and help to readuce healthcare associated infection. Caution should be taken when cleaning in the healthcare setting with proper PPE, using effective cleaning method and recommended chemical per contact time. 

Personal protective equipment is high priority to prevent you from coming in contact with infectious diseases and taking it outside of the facility. All PPE must be discarded daily. 

When cleaning facilities, cleaning the surface of any organic matter or visible soil before applying disinfectant. Once surface is clean, apply disinfectant on a absorbent towel and follow the recommended contact time on the bottle. It is important to effectively disinfect to prevent a pathogen breeding ground. 

Find Service Here -> 
https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

Bloodborne pathogens are infectious micro organisms which can cause infectious diseases in the human blood. Anyone exposed to these micro organism is at risk for serious life threatening illnesses. It is very important that employees understand the importance of bloodborne pathogens and know how to prevent exposures to these pathogens. especially employees who work around potential blood-borne sources such as needles, scalpels, and other sharp objects. 

Osha offers a wide selection of training courses and educational programs to broaden workers and employers knowledge on how to recognize, avoid, and prevention of safety and health hazards in the work place. 

Once employees are trained with the proper understanding on bloodborne pathogens they can work safer. protecting themselves and the work environment knowing the necessary procedures to prevent injury for healthier production.

If you are looking for a business participates in eco-friendly practices 

Low-energy solution

Sustainable product

• Non-toxic ingredients
• Low waste (or emissions)
• Chemical free
• Recycled materials . Please contact all IJCSA Green Cleaning Certified Members.