Green cleaning is the process of choosing cleaning products that are better for both people and the planet. Switching to green cleaning products is good for the health and well being of people, and it also prevents unnecessary chemicals from being released into the environment.

Changing to greener methods helps reduce pollution to our waterways and the air and it minimizes your impact on ozone depletion and global climate change with fewer smog-producing chemicals. Going green has several benefits for a cleaning company and for a business during these challenging times because that process can improve their efficiency and produce a healthier workplace. 

Find Professional Certified Green Cleaning Services Here

What is customer service? Is it how well the service is performed? Is it being punctual? How about prompt communication with the client, done in a friendly manner? 

Yes. Customer service is all of these mentioned and more!

Here in the janitorial and professional cleaning business, we react heavily with the public on a daily basis. From initial estimates, to scheduling appointments, communicating clients about any issues or concerns, having excellent customer service is absolutely essential to getting the job done correctly, and leaving the client satisfied with our services.

For so many of us small business owners, creating something wonderful to offer the public and to offer something useful to help our communities is a life-long goal, and the driving force behind our businesses. We have dreamed of building something fantastic from the ground up, using our own hands, and our passion to help others. Customer service will always be the cornerstone of that foundation, because without first putting our clients' needs with the services that we offer, there is nothing to build upon! 

Looking for a great home cleaning service can be hectic at times because you want to find a company that meets your needs. For example, has GREAT CUSTOMER SERVICE skills; trustworthy, and will have the home clean and use all the training and knowledge that they have learned. 

You can visit  Home Cleaning | Maid Service Directory you can find a certified professional cleaning company in you area and that also meets your needs. IJCSA has trained and certified each of these companies so you will not have any problems, they will answer each and every question that you have during, before or after the cleaning process.

We take pride in our jobs and duties to have a family with a nice clean, sanitized home. You all will not be disappointed with the company that you choose to clean your home.

In 1991 the Occupational Safety and Health Administration or simply known as OSHA instituted a standard for facilities handling any type of infectious material. This practice was updated in 2001 and made mandatory for all new employees that have the potential for exposure to blood borne pathogens or potentially infectious material. Employees should be trained within 10 days of hire and then annually. The Bloodborne Pathogen training is mandatory in the healthcare field or any business that deals with infectious materials or where any employee may have a reasonable risk for exposure.

Employees should be trained in the knowledge to be able to safely clean offices or job sites without posing a hazard to themselves. 2 of the most important, but not limited to, microorganisms that employers need to train their employees on are Hepatitis B Virus or HBV and Human Immunodeficiency Virus or HIV. An open area in the skin is a portal or entry site for the microorganism. Any breaks in the skin should be covered prior to commencing any cleaning activity, so as to close the portal of entry. Employees in healthcare facilities should be offered the Hepatits B vaccine free of charge. The vaccine is a series of 3 shots given at Month 1 Month 3 and Month 6.  Employees that are in charge of cleaning facilities with medical waste should be trained in the proper handling and disposal of infectious waste. Any cut, scrape, stick or puncture should be immediately reported to a Supervisor so that the employee can be checked at a healthcare facility.  

Employees should have access to their company's Exposure Control Plan. 

This training is important for employees as it makes them aware of potential hazards in the work place. This also benefits clients as they know the company that they are hiring is taking care in training their employees and that the cleaning company can also teach the client's employees on the benefits of safe workplace habits. 

We at IJCSA take COVID-19 virus seriously and care about you and your loved ones Health & Safety.  Whether you are going into work or working from home, the COVID-19 pandemic has probably changed the way you work and live everyday. 

With the majority of the States reopening and placing mandatory requirements in order for all of us to follow we need to be aware of practicing social distancing , Disinfecting our homes or place of business and other daily habits to reduce the risk of exposure to the virus that causes COVID-19. 

Reopening the country will strongly rely on Cleaning Services like ours IJCSA to be prepared, knowledgeable and ready to service you and your needs by maintaining your home or place of business completely sanitized, cleaned and disinfected to reduce the risk of exposure to you, your loved ones and staff members.

As members of IJCSA we are fully trained to help you navigate through these difficult times. How, you may ask? We can help take away the unnecessary daily stresses of having you or your staff clean your home or place of business by providing an experienced, prepared and knowledgeable staff member who will do the cleaning for you.

Our staff members are ready to serve you with a friendly smile and provide you with impeccable service you will always remember GUARANTEED.  For your peace of mind we use CDC/ EPA- registered chemicals for the removal of germs, dirt and impurities from surfaces and with detail cleaning, that may lower the risk of spreading the infection. Our staff members are also screened on a daily basis and will be uniformed with face masks and gloves at all times during their shifts.

We strive on making you our #1 PRIORITY! Give us a call today, provide us your need and leave the worry to US!

If you would more information about IJCSA you may click on the link below..

ijcsa.org

IJCSA members have the highest client retention rates because they are committed to exceeding their client's expectations. IJCSA members know that commitment to consumer excellence is a must in order to grow their businesses and to retain happy and committed clients.

Our members achieve this by providing top notch service, caring for our clients, listening to their needs and concerns and providing mutual agreeable solutions to meet ALL needs or concerns expressed by the client. 

IJSCA members are also committed to continuing education and training for them selves and their employees.  We encourage innovation to meet new challenges and foster an endorsement of communication and collaboration. 

  Having a mold prevention and cleaning routine is more then beneficial, it's necessary. Having a mold prevention plan will help ensure the safety of our employees, our clients, and the company as a whole. One part of the plan would be, having everyone trained to some small degree on mold and the seriousness that is connected with it. Having trained associates will ensure being able to stay on top of mold prevention, and fixing any concerns as soon as possible. 

   Another benefit of having a mold prevention plan is being able to identify when a job may need a professional specialist for the cleaning. Not equipping our associates with the information on mold, and the prevention protocol from disturbing the deadly fungi, could lead to people health being compromised among other things. Mold need to be handled in a certain way, by only trained specialists, and its very important for all associates to know. 

  Another benefit of having a company mold prevention plan, is that it can be used for on the job cleaning, or for the physical building for our company. The integrity of the structure of where my associates come to and from to perform jobs, need to be safe as well. A regular building routine of checking all moisture spots in the building will be performed. As well as, fixing and replacing any necessary building material or area that may have a leak, and drying out any areas that may raise a concern for moisture control.

The Members of IJCSA take customer service very serious.  they make sure the customer is heard, and that their wants are understood by asking questions, and they truly care for their clients and it shows by the quality customer services given.  They create solutions to problems, and although it many not be exactly what is wanted the extra effort given to find a workable solution is always appreciated! The follow through is always a wonderful added bonus as many business do not ask how the service was, a simple call or email to ensure a customer is satisfied goes a long way in repeat business!

At IJCSA our belief in providing excellence in customer service is our core value. Serving the customer does not just mean "Thanks for your business". It means much more than that. To us it means putting on a smile, even if its just over the phone. 

Providing excellent customer service before, during and well after the sale not only instills confidence from your customer it can be the start of a long lasting relationship. After all, a happy customer tells a friend but an unhappy one tells the world.

Visit one of our members near you for a true customer service professional.

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Bloodborne pathogens are infectious microorganisms in blood that can cause diseases. These diseases can include HIV and HBV. The are spread when the pathogens come in contact with mucus membranes or breaks in the skin. Blood, saliva or vomit can all be contaminated; and employees are to assume all blood and bodily fluids are infected. 

In order to reduce exposure, all employers are required by law to have a plan for employees to follow. Employees in the healthcare field are subject to the standard. Additionally, employees in the housekeeping field may be subject to the standard, including in laundry services, as they may be involved the cleanup of bodily fluids. Methods of compliance include: universal precautions, sharps disposal containers, hand hygiene, personal protective equipment; decontamination procedures and removal of regulated waste.

It is important that all employers and employees are educated and aware of the standards put in place by OSHA. It is a necessary step in limiting the spread of infectious disease and keeping all employees safe in the workplace