Cleaning Hearts Cleaning Services is IJCSA Green Cleaning Certified.  What does this mean to you? This means that we consider ourselves green cleaning experts. This means our cleaning method will expand the longevity of your surfaces, no more chemical cleaning smells after your cleaning, and your home will look and smell naturally clean.

This program will be implemented by making sure our clients have a list of the chemicals that are used in the green program. A list would  also be used to identify what natural ingredients can be mixed to clean different types of surfaces and areas. Finally, all of our staff will be trained until they are comfortable performing this type of cleaning.

Our staff at Cleaning Hearts will get you the clean that you want without the harmful effects of the harsh chemicals in the everyday cleaners. IJCSA has provided all of the tools and knowledge in order to be successful. We will continue expanding and  improving our services in order to keep our customers happy.

The Benefits of having a Green Cleaning program

There are many benefits of having a Green Cleaning Program. This type of program is beneficial for both the client and the cleaning company. This is considered the healthy cleaning option.

From a client’s perspective green cleaning can help improve indoor air quality and reduces the exposure to harsh cleaning chemicals. Green products wont harm surfaces over time like the harsher chemicals will. From a company’s perspective, green cleaning is less expensive and much safer for employees.

It is very important that we are aware of possible exposure to Blood-borne Pathogens. We must not only wear the proper protection but me must also  dispose of these items as well.

We should also continue to stress the importance of proper hand washing.Training your employees is crucial and should be in everyone's training program.

We should also stress the importance of wearing the correct PPE. Which will include teaching them when to  replace safety glasses once they are scratched or broken. How to properly take of your gloves and not to reuse contaminated gloves.

Customers are the reason we are in business. If you can show your customers that you really care about them by asking them what they really are looking. To this you must also listen and understand what the costumer is asking and looking for.

Showing that you actually care for your customers goes a long way  and can lead to a long lasting relationship. Always treat your customers just like you would want to treated, because they can always find someone who will go above and beyond to keep them happy.   https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

Great customer service contains a wide range of needs and expectations. Providing adequate services by listening, understanding and caring for your customers direct needs.  Great customer service also means, creating a solution to their problems and with the expected result. Always remember to wear a smile, provide eye contact and follow up after services via phone, email, and/or mail to say thank you. 

We take pride in being a Member of the IJCSA family. IJCSA promotes great services, education, and training to all their members. We are excited to be able to share this knowledge with our staff and customers. IJCSA has exceeded our expectations.

Covid19 has put a focus on how important it is to have a clean building and how important the people are that do the cleaning. Your cleaning staff preforms one of the most important jobs in you facilities which is the cleaning and disinfecting of your facilities. When did correctly it helps prevent the spread of pathogens amongst the staff.

The cleaning staff also help with your company's first impression by making sure you facilities are clean and everything is in order at the start of everyday by making sure the halls are vacuumed or sweep and the entrance doors and mats are cleaned these are only some of the areas that the cleaning staff touches that helps make a good first impression  on a potential customer.

A properly trained cleaning staff is important to any company. They contribute the company first impression by making sure everything is clean and in order. They provide the staff with a properly clean and disinfected area to work in. While also helping prevent the spread of pathogens you can find qualified company in ijcsa.org/janitorial-service directory

        Here at IJCSA customer service is second to none. We listen to our customer needs, and work diligently to meet or exceed those needs. Our commitment to customer service shows in the level of cleaning all IJCSA members perform. The training members receive is top notch. All IJCSA members have access to customers service education. When it comes to cleaning and customer service IJCSA leaves no stone unturned. To book a cleaning with a IJCSA certified professional cleaner type this website in you search bar. https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

Janitors and the janitorial staff members play an especially important role to our everyday lives.  If you are an employee, consumer, or business owner, janitorial services definitely play an vital role, whether it is directly or indirectly. As cleaning professionals our primary responsibility is to clean and disinfect in order to prevent the spread of diseases. For example, COVID-19 has definitely brought light to what we really do and how essential the janitorial profession is to the world.

One key aspect of a janitorial company is training.  Janitorial professionals are constantly directly exposed to the dangers of the workplace (such as COVID-19).  It is imperative that staff members are professionally trained in order to prevent self-injury, unprotected exposure, and most importantly cross contamination.  Cross contamination can cause an entire building to become ill, this includes employees & customers

Hiring properly trained cleaning professionals can make or break a business.  As a consumer, my biggest pet peeve is going into an unsanitary bathroom.  As a business owner, I would always want my customers/staff in a comfortable and clean environment.  First impressions last forever.  IJCSA trains and certifies janitorial companies in order to put a client’s mind at ease knowing their cleaning staff is competent, professionally trained, and certified.  A full listing can be found at: https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

At Pamela's Sensational Cleaning Service we plan to implement a carpet cleaning program into our business by equipping our employees with not only the equipment but knowledge to provide a sensation carpet clean. By equipping our employees with the knowledge of providing a carpet clean we will not only be enabling them to broaden their horizon on cleaning as a whole but, but their ability to keep others safe, sensational, and clean. We know what bacteria and germs could lay within our carpets so, we would be providing the professional skill to remove these bacteria and germs. Our customers would be able to be provided with a clean carpet and a safer lifestyle due to removing all of the bacteria and germs that could potentially be in their carpet. In doing so, we will be one step closer to being the best and safest cleaning service out there. At Pamela's Sensational Cleaning Service our number one concern ensuring our customers ' and employees' safety. That means from all angles of cleaning. From your rooms and bathrooms to your windows and floors. We guarantee a sensational and safe clean.

Like any other field your customers are your priority. There will be times when a customer is unhappy with a situation, and how you handle those is a huge part of your business. Answe the call, make things right, that’s all what customer service is about. 

There will also be times you are asked to go above the original call of duty. Don’t be afraid to answer that call. Customer service is all about attitude towards the customers and their clientele. Always start with the customer being number one.

Find companies here who hold this same value.

https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service