Great customer service in the janitorial and cleaning industry isn’t about flashy slogans or the lowest price—it’s about showing up when you say you will, doing the job right the first time, and treating every client’s facility like it’s your own. It means the crew arrives on time, in uniform, with a smile and the right equipment; they notice the little things (fingerprints on the break-room microwave, scuffs on the baseboards, a trash liner that needs replacing before it overflows) and fix them without being asked. It’s the office manager who can text the owner at 8 p.m. because the carpet got flooded and gets an immediate “On our way” instead of voicemail. It’s transparent billing with no hidden fees, proactive communication when weather delays a window cleaning, and follow-up calls to make sure the new green cleaning products are performing as promised. Above all, it’s the peace of mind that comes from knowing the people who hold the keys to your building are trustworthy, insured, background-checked, and genuinely care about the impression your space makes on your employees and customers.

That level of service is exactly what you’ll find with every member of the International Janitorial Cleaning Services Association (IJCSA). Our association members are independently owned cleaning companies that have committed to the highest standards of training, ethics, and performance. From coast to coast, IJCSA contractors deliver consistent, professional results backed by ongoing education, shared best practices, and a culture that puts the client first. Whether you need nightly office cleaning, daycare disinfection, medical facility sanitation, or post-construction cleanup, you can trust an IJCSA member to get it done right. See the difference for yourself—browse our nationwide directory and connect with a vetted, top-tier janitorial provider in your area today:

https://www.ijcsa.org/business-directory

Your building deserves the best. Choose an IJCSA member and experience great customer service, every single day.

In the cleaning industry, employees are often the first line of defense against harmful pathogens that can linger on surfaces, equipment, and waste. Bloodborne pathogens, such as HIV, Hepatitis B, and Hepatitis C, pose serious health risks and can be transmitted through contact with contaminated blood or bodily fluids. It is essential that all cleaning employees and staff receive proper training on how to identify potential hazards, use protective measures, and respond appropriately to exposure incidents. Without this foundational knowledge, the safety of employees and the clients they serve can be compromised.

Understanding bloodborne pathogens isn't just about knowing what they are—it's about knowing how to avoid them. Proper training teaches employees how to use personal protective equipment (PPE) like gloves, face masks, and protective clothing correctly. It also emphasizes the importance of hand hygiene, safe disposal of sharps or contaminated waste, and how to follow protocols in the event of an accidental exposure. When staff are educated and confident in these procedures, it reduces the likelihood of infections and workplace accidents, creating a safer environment for everyone involved.

Moreover, training on bloodborne pathogens ensures that cleaning staff comply with OSHA regulations and industry standards. Not only does this protect the health of employees, but it also reduces liability risks for the company. Clients can trust that trained staff are taking necessary precautions, which boosts the reputation and reliability of the cleaning service. In short, knowing how to handle potential biohazards isn’t optional—it’s a critical part of professional cleaning, and it saves lives.

Bloodborne pathogen awareness is one of the most important areas of workplace safety, especially for cleaning employees and staff. These workers are often on the front lines of exposure to potentially hazardous materials, including blood and other bodily fluids that may carry infectious diseases such as hepatitis B, hepatitis C, and HIV. Without the proper knowledge, training, and protective measures, employees could unknowingly put themselves and others at risk. Understanding the dangers associated with bloodborne pathogens creates a culture of safety and ensures that every staff member takes the proper steps to protect themselves in the event of exposure.

In addition to protecting personal health, training in bloodborne pathogen safety also safeguards the workplace as a whole. Cleaning staff often handle sharp objects, trash, restrooms, and medical or accident-related cleanup areas, all of which can present contamination hazards. By following OSHA standards and adopting universal precautions—treating all bodily fluids as potentially infectious—employees reduce the risk of spreading harmful pathogens to coworkers, clients, or the public. Proper use of personal protective equipment (PPE), safe disposal of contaminated materials, and thorough disinfection protocols keep the environment safe and compliant with health regulations.

Beyond compliance and risk prevention, bloodborne pathogen training also instills confidence and professionalism in cleaning staff. When employees know how to respond calmly and correctly to potential exposure incidents, they demonstrate competence and responsibility to both management and clients. This preparedness builds trust in the company’s services while giving employees the peace of mind that their safety and well-being are valued. Ultimately, awareness and education about bloodborne pathogens are not only legal and ethical obligations—they are essential investments in employee safety, workplace integrity, and public health.

"Why Is Properly Cleaning Healthcare Facilities So Important?"  

Cleaning healthcare facilities, is one of the most critical responsibilities in the janitorial and sanitation industry. Hospitals, clinics, dental offices, and nursing homes require specialized health care cleaning to prevent the spread of infectious diseases and maintain a safe environment for patients, visitors, and medical staff. Unlike ordinary cleaning, health care facility sanitation must meet strict regulations and standards to ensure that all surfaces are disinfected properly. Pathogens such as MRSA, influenza, and COVID-19 can easily spread in medical environments, making professional health care cleaning services essential for infection control and patient safety.

Hiring certified professionals who understand medical office cleaning protocols ensures compliance with safety standards like those set by the CDC and OSHA. These professionals are trained in handling bloodborne pathogens, using EPA-approved disinfectants, and properly disposing of medical waste. In addition, they know how to clean high-touch areas such as doorknobs, bed rails, and examination tables to minimize cross-contamination. Reliable janitorial professionals listed in the IJCSA Janitorial Service Directory are trained to provide these specialized cleaning services and maintain a healthy environment in all health care settings.

A well-maintained and properly sanitized health care facility not only protects patients but also preserves the reputation of the organization. Clean and disinfected surroundings promote faster patient recovery, improve indoor air quality, and reduce health risks for staff and visitors. Whether you operate a hospital, urgent care clinic, or rehabilitation center, hiring a certified cleaning company from the IJCSA Janitorial Service Directory guarantees professional, compliant, and dependable service. Investing in expert health care cleaning is not just about appearance—it’s about ensuring safety, trust, and quality care for everyone who enters the facility.

Bloodborne pathogens—such as hepatitis B, hepatitis C, and HIV—are microorganisms carried in human blood and certain bodily fluids that can cause serious and lifelong illness. Even small amounts of contaminated material can pose a risk, and these pathogens often survive on surfaces longer than most people realize. Because they are invisible to the eye, it’s easy to underestimate the danger during cleanup.

Cleaning areas contaminated with blood or bodily fluids requires more than everyday household products. Professional cleaners are trained in proper disinfection procedures, safe handling of biohazards, and correct disposal methods that meet health and safety regulations. They use hospital-grade disinfectants, protective equipment, and protocols designed to eliminate pathogens at the source.

Hiring trained professionals ensures that a space is fully sanitized and safe for anyone who may enter afterward. It protects homeowners, employees, and the public from accidental exposure and prevents cross-contamination that could cause illness. Proper biohazard cleaning isn’t just about tidiness—it’s about protecting health, meeting legal standards, and giving peace of mind.

Even in private homes, cleaners may sometimes come across situations where bloodborne pathogens may be present. Proper education ensures staff can identify hazards and respond appropriately to protect both themselves and others. Beyond Protection, understanding blood borne pathogens promotes professionalism and trust. When employees are trained in disease prevention and safety standards, it reflects a commitment to excellence and care. 

In a residential setting, bloodborne exposure risks can appear subtle, in everyday ways. A cleaner may notice a small blood spot on bedding or upholstery from a nosebleed, or come across used tissues, menstrual products, bandages or diapers overflowing from trash cans. Even personal grooming items such as razors and nail clippers should be handled with care. Educating staff will help them easily identify potential hazards in everyday living situations. 

When staff are properly trained and aware they will be able to handle these situations when they arise. Knowing safe handling and disposal practices, along with hygiene and disinfection protocols. They will be able to handle these things like a professional. Ultimately, bloodborne pathogen training is not optional. It is essential to creating a safe, reliable, and reputable cleaning service.

Looking for a safe, environmentally responsible way to clean your home or business? Discover the difference with IJCSA Certified Green Cleaning Services! Our members specialize in using eco-friendly, non-toxic cleaning products and sustainable methods to deliver a spotless clean without compromising your health or the environment. Whether you’re sensitive to harsh chemicals or simply want to reduce your carbon footprint, choosing an IJCSA green cleaning servicemeans you’re making a smart and responsible choice.

All IJCSA Green Cleaning Certified Members are trained to follow the highest standards of green cleaning. That means using biodegradable, plant-based cleaners, low-emission equipment, and eco-conscious techniques that are both effective and safe for kids, pets, and the planet. From residential homes to commercial spaces, our members offer customized solutions tailored to your needs—while maintaining strict adherence to environmental best practices.

Ready to breathe easier and enjoy a cleaner, greener space? Visit the IJCSA Green Cleaning Directory today to find a trusted professional near you. Make the switch to green janitorial services, non-toxic home cleaning, and environmentally safe sanitation today—your family and the Earth will thank you. Join the thousands of satisfied clients who trust IJCSA members for reliable, sustainable cleaning solutions every time.

It’s really important for cleaning workers to know about bloodborne pathogens because these germs can make people seriously sick. Things like HIV and Hepatitis can be spread through blood or other body fluids, and sometimes cleaners are the ones who have to deal with spills or trash that might have these things in it. If someone doesn’t know what they’re doing, they could touch something contaminated without realizing it, and that can put them in danger.

When staff learn about bloodborne pathogens, they understand how to protect themselves. They know to always wear gloves, use the right cleaning supplies, and follow the proper steps when cleaning up something that could be risky. It helps them stay calm in situations where there might be blood and teaches them to take every mess seriously just in case. This training also keeps other employees and customers safe because it lowers the chance of germs spreading.

For a cleaning company, having trained workers makes the whole business look more trustworthy. Customers feel better knowing the people cleaning their homes or offices actually know how to handle dangerous situations. It shows that the company cares about safety, not just about making things look clean. Even though learning about bloodborne pathogens might sound boring, it really matters and can make a huge difference.

Germs and viruses are far more common in the workplace than many people realize, especially in high-traffic and shared environments like offices, hospitals, clinics, and medical facilities. Surfaces such as doorknobs, keyboards, telephones, elevator buttons, break room appliances, and bathroom fixtures can harbor bacteria and viruses for hours—or even days—if not properly cleaned and disinfected. In healthcare environments, the risk is even more pronounced. Bloodborne pathogens, respiratory droplets, and contaminated surfaces contribute to the spread of illnesses like influenza, COVID-19, MRSA, and norovirus. Without strict healthcare cleaning protocols, these pathogens can compromise the health and safety of both patients and staff.

Proper medical facility cleaning, performed by trained and IJCSA-certified professionals, is critical to minimizing the spread of these infectious agents. Regular disinfecting of high-touch surfaces, proper handling of biohazard materials, and thorough sanitation of patient rooms and common areas are key components of healthcare cleaning. Professional cleaners must understand chemical hazards and use EPA-approved disinfectants that are proven to kill dangerous microorganisms. Training in bloodborne pathogen safety and the use of personal protective equipment (PPE) is essential to ensure that cleaning staff are protected while creating a safer environment for everyone in the facility.

Employers and healthcare administrators looking to safeguard their environments should consider hiring certified professionals listed in the IJCSA Janitorial Services Directory. These service providers specialize in healthcare cleaning, ensuring compliance with OSHA, CDC, and other regulatory bodies. By implementing a structured and effective cleaning routine with trained staff, the workplace becomes not only more sanitary, but also more productive and safer for all occupants. Germs and viruses may be invisible, but with the right cleaning program, their impact can be drastically reduced.

Cleaning an individuals house, a store, a school, or a medical facility it is important to understand that diseases and germs can be on any service  and spread super easy. But some germs are not your simple cold or flu that you heal and recover. Some can make you really sick, cause life long health issues, or death. 

Educating staff and employees on bloodborne pathogens is important to help prevent serious health consequences. When you train your employees properly you prevent the spread of those diseases like hep b and C and HIV in the facility or place you are cleaning then you also protect your staff.

Proper training helps staff and employees to recognize and learn the risk and minimize exposure and transmission. And created a safer work enviroment.