International Janitorial Cleaning Services Association   

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Cleaning Business Forms

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All the legal forms you need for your business. Get the #1 free cleaning forms package today.  Sales Letters, Client Information Sheet, Sales Information Worksheet, Estimate Follow Up Letter, Increase Your Fee Letter, Killer Introduction Letter, Client Credit Request Form, Bad Check Notice Form, Collection Letters, Cleaning Contracts... plus so much more.

Certification Courses

IJCSA Cleaning And Janitorial Certification Programs: Now you can get certified right from the comfort of your home and/or office. Anytime, day or night. Online certification courses are an excellent way for you to expand your knowledge, and the knowledge of your employees. All of our certification programs, course materials, and tests are included FREE with membership.

Most Popular:  Mold   Green Cleaning Certification Carpet  Bio-Hazard   Master Certification 

10% Off At Direct Mops Sales Inc.

We are offering IJCSA members a 10% discount from our published website prices at We do sell products in individual units, with no minimum order requirements, as well as bulk quantities and have additional discounts built into our bulk unit pricing. We pay all transportation costs for orders of $60.00 or more shipping anywhere within the 48 contiguous states of the continental US. We do handle international accounts, and use Paypal invoicing for all international orders. Shipping anywhere outside of the contiguous 48 states of the continental US will be based on International customers paying UPS ground transportation charges to the destination location. Please visit our website today for savings! 

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Trending - The Cold Facts

The average cleaning or janitorial service starting a business today will be out of business within the first 120 days of starting their cleaning service. Read More

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Bloodborne Certification Course

HIV, HEPATITIS B, HEPATITIS C! Are you and your staff prepared? IJCSA BIOHAZARD CERTIFICATION provides you the knowledge you need to keep yourself and staff safe. The Federal OSHA Bloodborne Pathogen Standard was published in 1991. It was  designed to reduce and minimize the potential for occupational exposure to the Human  Immunodeficiency Virus, or more commonly referred to HIV, the Hepatitis B Virus (HBV) and  other human Bloodborne pathogens. This audio/visual training program combines  photographs, animation and voice over text to make retention of the material easier. The course will inform you about precautions you must take to eliminate the risk of infectious diseases that can be contracted through exposure and the proper methods of handling potential contaminants. Don`t be a statistic.  Sign up for the certification here>>

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How To Use IJCSA Logo? 

You are a professional cleaning company, you are involved in training programs. Your company is certified and has trained and certified employees. It is time to brag and show off! Place the IJCSA Logo on your marketing materials today!

Member Highlight

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  • 24 Jul 2017 7:03 AM | IJCSA - (Administrator)

    Aerosol cans of Windex were introduced in the late '50s.


    For centuries, the average home had windows, but not necessarily glass covering those windows—in part, because glass was really expensive at first, and the flat pane variety that we’re used to didn’t even exist.

    But as glass evolved as part of the 20th-century home, it suddenly became important to keep those panes of glass clean. And that meant there was an opportunity for the Philip W. Drackett Company to come about and make it easy.

    More at source: Atlas Obscura

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  • 21 Jul 2017 9:12 AM | IJCSA - (Administrator)

    Certification Courses

    Now you can get certified right from the comfort of your home and/or office, anytime day or night. Online Certification Courses and classes from the International Janitorial Cleaning Services Association are an excellent way for you to expand your knowledge and continue your education. 

    All of our cleaning and janitorial certification programs and course materials are included with membership at NO EXTRA CHARGE!  

    Members should certify at their own pace.

    IJCSA Master Certification (IMC) - The most comprehensive in depth online cleaning and janitorial certification program available today. 250+ questions w/ 110 written essay questions. Verbal oral exam. Average test certification time 4 hours. Average course study time 20 hours. All course materials available online.

    Bloodborne Certification (BPC)  Bloodborne Pathogens Certification OSHA I And OSHA II Approved. Are you at risk of exposure? Stay OSHA compliant. As someone who may come in contact with blood, you are required by OSHA to be trained in bloodborne pathogens. OSHA fines for non-compliance can be as high as $70,000. Avoid fines and stay compliant with effective training that will help keep you safe and up to date. Average test certification time 1 hour. Average course study time 2 hours. All course materials available online.

    Carpet Cleaning Certification (CCC) This IJCSA Carpet Cleaning Certification course covers basic to advanced carpet cleaning techniques and will enable you to be confident on every job no matter what the customer asks you or what carpet cleaning challenges are encountered. Training is focused on the green cleaning process along with standard carpet cleaning practices. Covered in this course is how to remove stubborn stains, how to prevent stains from returning, and the techniques to clean all carpet, upholstery & rugs. Average test certification time 2 hours. Average course study time 10-12 hours. All course materials available online

    Mold Inspection & Remediation Services (MIRS)-  Provides members the ability to identify and correct potential mold infestation in a residential home or commercial building. This IJCSA course will provide you with a fundamental knowledge about fungi and the potential health risks of toxic mold. 80 hours as required by law. All course materials available online. 

    Green Cleaning Company Certification (GCC)- Residential and commercial consumers are no longer satisfied with services saying they are green companies. In some commercial situations a certification is required for you to clean their building, so they stay current with their own certification process. Green cleaning is now the most popular choice for service providers based on health and environmental reasons. Average test certification time 2 hours. Average course study time 5-6 hours. All course materials available online.

    Chemical Hazards Certification  (CHC) Improve your understanding of the underlying health and environmental impacts of chemical hazards by reviewing the toxic effects of materials and the basic mechanism of MSDS. Average test certification time 2 hours. Average course study time 3 hours. All course materials available online.

    Customer Service Certification (CSC) A company's reputation is only as good as the customer service it provides. Please a customer, and your client base will swell with relatives and neighbors who catch wind of your top-notch service. But upset one, and brace yourself for disaster. Average test certification time 1 hour. Average course study time 1 hour. All course materials available online.

    Sign Up For These Certification Courses Now >>

  • 20 Jul 2017 10:54 AM | IJCSA - (Administrator)

    SEIU 32BJ member and undocumented immigrant, Francisco Rodriguez in La Colaborativa of Chelsea, Massachusetts. Rose Lincoln Photo

    My wife is pregnant, and now I do not know where I will be when our baby is born. She and the baby are now in more danger because of the stress that Immigration and Customs Enforcement has made for us. My mother is also sick. My daughters are not sleeping. They cry all the time and do not understand why I can’t be with them. I worry so much for them.

    I was told that if I did what ICE said, I would not have to be in jail. I believed them. I came when they told me and did what they said, but they took me. I do not understand why I am here. 

    More at source: Boston Globe

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  • 17 Jul 2017 10:42 AM | IJCSA - (Administrator)
    DURHAM One hundred and forty-nine school janitors are finally getting paid.

    Judge Loretta C. Biggs of the U.S. Middle District Court of North Carolina verbally approved a settlement providing $77,000 in back wages to 149 former employees of Integrity Facilities Management Inc. on Thursday.

    Before IFM declared bankruptcy in 2014, the company was a subcontractor for SSC Service Solutions Inc, which provided janitorial services for the Durham Public Schools.

    “I was very happy when I got the message,” Liliam Bustillo Cerrato said. “Very happy.”

    Cerrato worked as a janitor at Fayetteville Street Elementary School, Rogers-Herr Middle School and Jordan High School between 2005 and 2014.

    IFM janitors were cleaning 16 out of 52 DPS schools and four DPS administrative buildings.

    The North Carolina Justice Center has represented the former IFM janitors in legal proceedings.

    More at source: Herald Sun

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  • 13 Jul 2017 9:12 AM | IJCSA - (Administrator)

    (Reuters) - Janitorial services provider ABM Industries Inc said it would buy privately held rival GCA Services Group for about $1.25 billion, more than tripling revenue at its high-margin business that provides services to schools and colleges.

    Shares of ABM rose as much as 5.4 percent to $42.90, their biggest intraday percentage gain in more than four months.

    GCA Services is owned by Goldman Sachs Group Inc and private equity firm Thomas H Lee Partners LP. It provides janitorial and custodial services to more than 3,200 public schools and over 80 colleges and universities across United States.

    More at source: Reuters

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  • 10 Jul 2017 10:41 AM | IJCSA - (Administrator)

    TAMPA — A Tampa-based janitorial service provider has been charged with an "ongoing pattern" denying African-American applications employment based on their race in a lawsuit filed Wednesday by the U.S. Equal Employment Opportunity Commission (EEOC).

    Diversified Maintenance System, LLC is also accused of subjecting one black employee to racial slurs, discriminatory practices and punishment for opposing its unlawful actions.

    "Diversified Maintenance disagrees with every aspect of the EEOC's allegations and firmly stands by the company's commitment to equal employment opportunities for all applicants," company spokesperson Carol Cookerly said in a statement Thursday. "After a two-year unproductive fishing expedition -— where Diversified Maintenance has been cooperative in responding to every extensive document request from the EEOC — the commission has clearly chosen to file an unsubstantiated lawsuit on behalf of one single disgruntled former employee citing manipulated and redacted statistics."

    More at source:

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  • 30 Jun 2017 8:52 AM | IJCSA - (Administrator)

    Every employee can benefit from a solid employee development program, whether they are salaried or hourly. Yet it's easily forgotten or let slide in the pressure of everyday business. Some days you might feel like it's hard enough to get through the day, much less manage and create a continued and future plan for employee development. But as a business owner, you can’t afford to cut employee development from your budget.

    Why should you press on and try to make it happen in your business? Here are 5 reasons:

    1. It helps attract and keep great employees.

    Employee retention is a huge challenge (and expense) for employers. So is the hiring process. Having a solid employee development program can help make that less of a burden.

    When it comes to attracting and hiring the best employees, here’s why a solid employee development program matters:

    • It is a benefit. Employee development can be seen as a benefit, and that is something employees weigh in the "pros" column when finding a job. Hourly employees, especially, don't always receive the benefits that salaried workers in larger companies are accustomed to. Providing employee development as part of the hiring package gives you a competitive advantage over other similar jobs and wages.
    • It builds loyalty. Loyal employees aren't prone to quitting. That's what employee retention is all about. Knowing that an employer is willing to provide training and development makes an employee feel important and it makes them loyal.
    • It increases your reputation. Having a reputation as a good employer — one who cares enough to provide training — is great both for hiring new employees as well as how customers see you. Word gets out about who is good to work for, and that can affect sales as well as the hiring process.
    • It brings in good people. By offering training, continuing education, conference attendance, or even something as simple as a book allowance, with the understanding that you expect them to participate, you will attract employees who are looking to better themselves. That's an employee you want to hire in the first place.

    2. It helps you create promotable employees.

    Hiring managers and other upper-level employees from within is a good idea. Who else is more familiar with your day-to-day business, and with your customers? But not every long-time employee is ready for such positions, and promoting them when they aren't leads to problems.

    A proper employee development program will:

    • Create a pool of capable workers
    • Create workers ready for promotion.
    • Help you identify strengths and weaknesses in your employees.

    Employee development both trains your current employees for possible future promotion from daily worker to management as well as shows you which employees have aptitude for such a promotion. Better to learn about strengths and weaknesses in training rather than out on the sales floor with actual customers.

    3. It keeps employees engaged at work.

    Bored employees are a recipe for disaster. They easily take on negative attitudes, sloppy work habits, and cause damage to relationships with other employees and customers.

    Employee development is a way that you can keep your employees engaged at work to prevent that kind of boredom from setting in. Interesting training programs, and future development events that are fun or challenging to look forward to — this removes the plodding daily feel to a job that leads to that dreaded boredom.

    4. It helps you save and earn money.

    A good employee is like money in the bank.

    That well-trained, confident, and engaged employee we've been talking about? They are going to do better work for you in the long run. That's going to help save you money, as employees become more efficient and proficient. Employee development also has the potential to increase salaries and output. Either way, that's good for your bottom line, and that's exactly why Sarvadi classified employee development not as an expense, but as an investment.

    5. It forces you to look to the future.

    Employee development is a continuing thing, and that means that you always have to have an eye on the future. You'll be asking yourself:

    • What kind of leadership will I need?
    • What will my customers need from my employees?
    • What industry changes might I expect?

    Since your employees are integral to any answer you might come up with for these questions, their training and development are tightly involved, too.

    That's what forces you to think ahead, because employee development programs don't happen without planning. The training that worked last year might not work next year. Your business culture might be shifting according to customer and industry needs. You might need to attract a different kind of employee and your development offerings need to shift to reflect that.

    An employee development plan that's going to work necessarily forces you to consider the future path of your business. That's a good thing. Staying on your toes as far as relevant employee development is concerned means you'll be thinking ahead of the curve for your business.

    Source: SBA

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  • 28 Jun 2017 11:58 PM | IJCSA - (Administrator)

    Natural stone surfaces are a wonderful investment that deserve and require proper care. If you make a mistake or overlook maintenance, you could risk damaging your beautiful material.

    While it’s true that natural stone is extremely durable and made to last, it is not indestructible. “There is a chemistry to natural stone, and making mistakes can harm it,” notes Tim Lesnar, owner of Classic Marble Restoration in Blaine, Minnesota.

    Natural stone thrives under proper maintenance, says Brian Kornet, owner of Fabra-Cleen Stone & Tile Care in Plainview, N.Y.

    More at source: Village News

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  • 27 Jun 2017 11:59 AM | IJCSA - (Administrator)

    There’s nothing like a bit of toilet humour now and again but this revelation is no laughing matter.

    No matter how good you are at cleaning your loo a hygiene expert says most of us are doing it wrong; and it could breed more germs than you would like to think about.

    Stephanie from Expert Home Tips says the problem lays all with what you do with your toilet brush.

    It’s not how you scrub, and lets not talk about what you are scrubbing, but it’s what you do next.

    She said putting a wet brush back in the holder after you have used it is one of the worst things you can do. The wet brush will just be a brilliant breeding ground for germs and bacteria.

    More at source: Starts At 60

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  • 21 Jun 2017 8:47 AM | IJCSA - (Administrator)

    NEWINGTON, Conn. (WTNH) — It was a shocking surprise during Spring cleaning in Newington. A Connecticut DOT maintenance crew found more than 2 pounds of cocaine while they were cleaning up a wooded area between one of their facilities on Pascone Place and a shopping plaza off of the Berlin Turnpike.

    “I literally kicked a kilo,” said one maintenance worker who was picking up trash.

    The surprising find has generated a buzz in Newington.

    “Oooh a bit shocked,” said one shopper at the plaza next door.

    “It’s very strange,” another shopper said.

    More at source: WTNH 8

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