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International Janitorial Cleaning Services Association

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  • 22 Oct 2024 10:20 PM | Deleted user

    Great customer service in operating a janitorial or cleaning service is all about attention to detail and going above and beyond for your clients. It involves not only providing top-notch cleaning services but also being responsive, reliable, and adaptable to meet their needs.

    This means showing up on time, communicating effectively with clients, addressing any concerns promptly, and always striving to exceed their expectations. Providing great customer service also involves building strong relationships with your clients by getting to know their preferences and tailoring your services accordingly. Additionally, listening actively, being courteous, and showing genuine care for the well-being of your clients and their spaces are all essential aspects of great customer service in the janitorial industry. Ultimately, it's about making sure that every client feels valued, respected, and satisfied with the work you provide.


  • 22 Oct 2024 10:14 PM | Deleted user

    IJCSA members are unmatched in their dedication to providing exceptional customer service. Not only do they possess the necessary skills and knowledge to effectively meet the needs of clients, but they also go above and beyond to ensure customer satisfaction. From personalized interactions to prompt responses, each member consistently demonstrates professionalism and expertise in their field. With a keen attention to detail and a commitment to delivering high-quality services, IJCSA members set themselves apart by always putting the customers' needs first. Their ability to listen attentively, communicate clearly, and solve problems efficiently showcases their unwavering commitment to excellence in customer service.

  • 22 Oct 2024 1:02 PM | Deleted user

    It is very important for house cleaners to be aware of possible bloodborne pathogens and the exposure risk involved in cleaning someone ones home. When we are in another persons home, it is necessary to wear protective equipment to minimize your risk of exposure. 

    By wearing personal protective equipment when cleaning someone else's home, you are protecting yourself against the risk of exposures. Cleaning toilets, sinks, etc. can increase your risk of exposure so it is especially important to wear them while doing those tasks.

    When employees are better aware of their risks of exposure, they are better able to protect themselves against it. The best defense is a super strong offense.

  • 21 Oct 2024 11:28 PM | Sadri Kantas

    implementing a green cleaning service program as part of our business model is not only a strategic move to enhance community engagement but also a commitment to promoting a cleaner, healthier environment. The program will provide complimentary cleaning services to local non-profit organizations, schools, and community centers that may lack the resources for regular maintenance. By offering this service, we aim to foster goodwill within the community, strengthen our brand reputation, and demonstrate our commitment to social responsibility. Additionally, this initiative can serve as a valuable marketing tool, as we can showcase our expertise and eco-friendly practices to potential clients who might have otherwise overlooked our services.
    establishing a green cleaning program offers numerous benefits that align with our sustainability goals. By utilizing environmentally friendly cleaning products and methods, we not only contribute to a healthier ecosystem but also cater to the growing demographic of eco-conscious consumers. Green cleaning reduces the use of harmful chemicals, improving indoor air quality and ensuring a safer environment for our clients and employees. Furthermore, this commitment to sustainability can differentiate our brand in a competitive market, attract new clientele, and foster loyalty among existing customers who prioritize eco-friendly practices. Ultimately, both the free cleaning service program and the green cleaning initiative reflect our dedication to community well-being and environmental stewardship, positioning our business as a leader in responsible cleaning solutions.

  • 21 Oct 2024 10:57 PM | Sadri Kantas
    in today's fast-paced world, maintaining a clean and hygienic environment is paramount, whether at home or in the workplace. As the demand for professional cleaning services continues to rise, it becomes increasingly important to choose a provider that meets high standards of quality and safety. One such benchmark is the IICRC RCS (Residential Cleaning Specialist) certification. Hiring a cleaning person or company that has passed this certification offers numerous advantages, enhancing both the effectiveness of the cleaning service and the overall experience for clients.
    1. Assured Expertise and Professionalism
    One of the primary advantages of hiring a cleaning service with IICRC RCS certification is the assurance of expertise. This certification indicates that the cleaning personnel have undergone rigorous training and education in various cleaning techniques, safety protocols, and industry standards. Certified professionals are equipped with the knowledge needed to handle different surfaces, materials, and cleaning products effectively. This expertise not only ensures a higher level of cleanliness but also minimizes the risk of damage to your belongings or property, which can happen when inexperienced individuals use inappropriate cleaning methods.
     Commitment to Best Practices
    IICRC RCS-certified cleaning companies are committed to adhering to industry best practices. This certification requires them to stay current with the latest cleaning technologies, products, and methods. As a result, they utilize environmentally friendly and effective cleaning solutions that are safe for both people and pets. The emphasis on best practices also means that certified cleaners are trained to implement proper sanitization and disinfection protocols, which is especially crucial in today's health-conscious environment. This commitment to quality and safety can give clients peace of mind knowing that their homes or offices are being cleaned to the highest standards.
    Enhanced Customer Satisfaction
    When hiring a cleaning service, customer satisfaction is a crucial factor. Certified cleaning professionals tend to have a reputation for delivering superior service. The IICRC RCS certification reflects not only the skills and knowledge of the cleaners but also their commitment to customer service. Many certified companies have established protocols for measuring customer satisfaction and addressing any issues that may arise during or after the cleaning process. This focus on client feedback fosters an environment of trust and reliability, leading to long-term relationships between cleaning companies and their clients.
     Insurance and Liability Coverage
    Another key advantage of hiring a certified cleaning company is the assurance of proper insurance and liability coverage. IICRC-certified professionals are more likely to carry liability insurance, which protects both the cleaners and the clients in the event of an

  • 21 Oct 2024 8:46 PM | Sadri Kantas

    Discover Your Perfect Home Cleaning Service with IJCSA! Are you feeling overwhelmed by the daily demands of maintaining a clean and organized home? Look no further! As a proud member of the International Janitorial Cleaning Services Association (IJCSA), we understand the importance of a clean living space for your peace of mind and well-being. Our Home Cleaning | Maid Service Directory offers you direct access to a network of professional home cleaning services committed to delivering exceptional residential cleaning tailored to your needs. Whether you're looking for a one-time deep clean, regular housekeeping, or specialized cleaning services, we've got you covered!

    Navigating the world of home cleaning services can be challenging, but with our user-friendly directory, finding a reliable maid service has never been easier. Each IJCSA member is thoroughly vetted, ensuring you receive top-notch service from trained professionals who prioritize your satisfaction. From dusting and vacuuming to deep cleaning kitchens and bathrooms, our members are skilled in all aspects of home and residential cleaning. By choosing a member of the IJCSA, you are not only ensuring a spotless home but also supporting a network of dedicated cleaning experts who adhere to the highest standards of quality and professionalism.

    Take the first step towards a cleaner, more organized home today! Visit our Home Cleaning | Maid Service Directory [here](https://www.ijcsa.org/Home-Cleaning-Maid-Service-Directory) and explore the wide range of home cleaning services available in your area. Don't let cleaning chores take away your valuable time; let our certified professionals handle it for you. Experience the joy of coming home to a pristine environment, and rest easy knowing you've made the right choice with an IJCSA member. Your satisfaction is our priority, and we look forward to helping you find the perfect cleaning solution for your home! 

  • 21 Oct 2024 3:55 PM | Deleted user

    Hello, everyone. My name is Morena, and I own Angel's Sparkling Cleaning Services LLC. I'm excited to be a part of the JCSA community and look forward to growing my business in this supportive environment.


  • 21 Oct 2024 3:31 PM | Deleted user

    Members of IJCSA prioritize customer satisfaction and address the concerns that matter most to their clients. Identifying and implementing effective solutions to their challenges is essential for making a meaningful impact. In operating a cleaning service, it is imperative to fully understand customers' desires and needs. By actively listening and responding with appropriate solutions, clients will recognize the genuine care we have for their interests.


  • 19 Oct 2024 10:32 AM | Anonymous

    Having your carpet cleaned by IJCSA members is beneficial because IJCSA provides training's that teach, remind, inform, and guide members to help them provide the most efficient carpet cleaning services that they can provide. It gives reassurance to customers that those who preform then services on their carpets and rugs are knowledgeable in their profession.

    When using IJCSA member carpet cleaning companies, you are exposed to a platform of many companies who are certified properly and you get to choose one that works for your needs. Using IJCSA will cut your research time in finding an exceptional carpet cleaning company into a much smaller task. It will save time and money and leave you happy with the professional services you’ve received. 

  • 19 Oct 2024 8:52 AM | Deleted user

     Bloodborne pathogens are microscopic organisms that can cause disease in the blood of humans. HBV and HIV are two common examples of Bloodborne pathogens that you may have heard of. As a cleaning employee or staff you are at very high risk of coming in contact with these pathogens and should have knowledge of and be trained in the practice of using universal precautions, following your facility's exposure control plan and always wear PPE that is necessary to the task at hand.

    Assuming all blood and bodily fluids are contaminated, using color coding and labeling all laundry are some examples of universal precautions you can take to protect yourself and the public from bloodborne pathogens. Use your PPE ( disposable gloves) to clean up any blood or bodily fluids, dispose of them in the properly labeled container, and wash your hands properly. These are all very small important steps that can prevent the spread of disease and as cleaning staff who are assigned to clean many different environments it is very likely you will come in contact with these Pathogens at some point. 

    These pathogens can be very deadly. It is the duty of any and all cleaning employees and staff to be fully informed of these dangers and have knowledge on the proper steps that must be taken to keep the public and ourselves out of harm's way. We must remain diligent in using that knowledge in our practice as well keeping updated with any new regulations or practices that may be discovered at being even more effect than the ones we have today. 

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