It is critical in today's world for all cleaning employees in a medical setting to be fully versed in Bloodborne pathogens. This is including but not limited to, what they are, how they are transmitted, and how to prevent exposure. By following best practices, cleaners can keep themselves safe, along with customers and their customers.
Without proper awareness, employees may make careless mistakes that can have terrible consequences for multiple stakeholders. By being aware and using proper steps such as using PPE, employees can minimize their risk of exposure.
Additionally, by being fully versed in proper management and protocol, they can perform their job better. This leads to better customer service and increased customer satisfaction, which in turns leads to higher sales and more customer loyalty.