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International Janitorial Cleaning Services Association

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  • 11 Apr 2020 1:58 AM | Ricardo Thomas
    We are in a service business/industry. Providing good customer service for your clients can be the deciding factor of their return rate and for potential clients, it can be why they chose your service. Customer service encompasses any interaction, online or off, that a customer or potential customer may have with your company — and it includes the entire experience, from initial contact to final sale and beyond.

    Good customer service is different from company to company, but the key characteristics of good customer service include: a rapid response time to service requests, responding to all customer feedback (positive or negative), self-service help documents, and a friction less process for getting in touch with support. 

    If your ever looking for a company with amazing training on cleaning and good customer services look no more, visit https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

  • 10 Apr 2020 8:36 PM | Deleted user

    In the cleaning field customer service is very important. you want to be able to satisfy your customer in the best way known. It is important to make the customer as comfortable as possible and meet their every need. Always listen, and solve any issues that may occur.

  • 10 Apr 2020 7:27 PM | Deleted user

    With IJCSA certified cleaners, home owners can find their trust well placed in their provider. The knowledge and experience that is brought is unparalleled compared to those outside the community. Hours of training and skill building sets us apart in business. Having the right products and and knowledge to use them guarantees a successful clean.

    Respect for the client and their home is top priority. The providers treat your home like it is their home. Home owners can trust when they are not present that their property, home, and pets will be treated with respect.

  • 10 Apr 2020 5:17 PM | Deleted user

       People may believe bloodborne pathogen cleanup is only necessary in medical settings, but that is not the case. Wherever humans are, bloodborne pathogens could be present. It’s important to treat all blood as if it contains potentially harmful bloodborne pathogens that could cause disease. Proper cleanup methods should always be used to protect yourself and others
     
      Bloodborne pathogens are infectious microorganisms carried in the blood, including HIV and hepatitis B and C, that can cause serious, long-term illnesses. They are spread through exposure to blood or other potentially infectious materials

    The OSHA standard for bloodborne pathogens applies to manufacturing facilities or any workplace where employees might have job-related contact with blood or other potentially infectious materials.

    The OSHA standard requires workplaces to put an exposure control plan into place, defining roles where exposure might take place and steps that will be taken after an exposure incident.

    Workers can be protected from exposure to bloodborne pathogens using universal precautions, engineering and work practice controls, personal protective equipment (PPE), and housekeeping.

  • 10 Apr 2020 3:07 PM | Deleted user

    www.diamondshinecleaning.ca

    We offer commercial and residential cleaning services, serving Red Deer, AB and surrounding areas since 2015

  • 10 Apr 2020 2:48 PM | Deleted user

    Customer service is a key component of the janitorial and cleaning industry. This is why all members of the IJSCA make it a priority to understand exactly what their customers need. Our Members listen, understand and then always make sure the customer is cared for and that their needs are 100% taken care of. 

    To ensure IJSCA members consistently adhere to the highest levels of customer service we ask our members to remember three key principles. Firstly, always listen to the customer. By listening, IJSCA members can then accomplish the second principle which is to fully understand what their customer’s specific needs are. By accomplishing these our members can deliver the most important principle which is providing the customer with the right solution each and every time.




  • 10 Apr 2020 3:17 AM | Deleted user

    It is important to keep your home and office clean. But you can never be too clean in my eyes. You could also incorporate a "deeper" cleaning process by implementing medical cleaning practices in these areas.

    By doing this, it could make a huge difference in the amount of harmful bacteria, germs, and viruses across the world. If we could implement the basics of the healthcare and medical facility cleaning procedures, it would stop the spreading of infections and diseases everywhere. Even possibly could have made a difference with the unfortunate Covid-19 issues we are dealing with today.

    The little changes that could be made, as far as disinfecting high touch areas such as door knobs, handles, keyboards, etc. often throughout the day are great ways to implement medical cleaning practices in areas outside of these facilities. With the proper employee training, this can be achieved.

    Professional Certified Cleaning Companies - https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

    IJCSA can provide you with well qualified professionals to help incorporate the healthy habits in your office, commercial building, and your home. 

  • 09 Apr 2020 5:07 PM | Deleted user

    Bowmar Industrial Services, Inc consists of a Janitorial Supplies and Service Division and Commercial Kitchen Exhaust Division.  We were founded in early 2019 specializing in Commercial Kitchen  Exhaust Cleaning aka "Greasebusters of Austin".  Currently we work with some of the biggest names in Austin and San Antonio across industries like restaurants, hotels, adult living facilities, breweries, tax offices, office buildings, apartment complexes and more.  We partner with business anywhere from one location to 50 or more locations locally or nationwide.

    Our moto is "Service Done Right". 

     

    What does that mean? 

     

    It means that we want you to want to work with us as much as we want to work with you.  We are relationship focused, not transnational. 

    It means that on every service we treat like it's the your first service.  We earn your business on every service.  We do NOT require contracts, meaning no matter the frequency of service, you are NEVER locked into a contract. 

     

    It means that we will always stand behind our work and will do what is right for our partners.

    You will ALWAYS get.........."Service Done Right"


  • 09 Apr 2020 1:39 PM | Deleted user

    All of IJSCA‘s Members have a tremendous focus on providing exceptional customer service to their customers!  Our Members are trained to listen to and understand our customers needs and to go above and beyond to find creative solutions their ever changing cleaning and janitorial needs.  Great customer service includes letting our customers be heard, understanding their needs, listening and empathizing.  

    Customer service always has been and continues to be a primary focus of IJCSA`s Members.  Members are encouraged to follow-up with customers after the sale to be sure they completely satisfied with the service and solutions provided to them. 

  • 09 Apr 2020 8:18 AM | Deleted user

      Searching for a new professional green cleaning service for your home can be difficult and time consuming.  But here at IJCSA we offer a directory to find a company near you that is reliable, trustworthy and gets the job done right. You'll also have piece of mind your keeping your family a little safer from toxic chemicals and your not putting harsh chemicals  back into the environment. 

       Did you know the average American household has 63 synthetic chemicals found in their homes!  Just think of the fumes you come in contact with on a daily basis! They do not go away when were done using them. These toxic chemicals leach into  our bodies and even make there way to our water streams. Using a green cleaner found at the IJCSA green cleaning service directory can help keep your family safe from allergies and health problems that traditional cleaners can cause. It'll be safe to bring the new baby home or even for the little one crawling around on the floor.  

    Head over to IJCSA to find a reputable and earth friendly company. You'll be happy you did. The Earth will be happy to.  

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