What is great customer service? Well great customer service is performing a service or providing a product that will leave your client feeling confident and satisfied with your company and will even want to recommend you to others.  Great customer service should always start with great communication which includes smiling, direct eye contact, and comments that you are engaging in conversation that will make your client feel understood and cared for.

The most important aspect of great customer service is for the client to feel important and cared for. Always make an effort to accomodate to the client's needs. If there is a problem or complaint from your client you should always engage with them in a truly empathizing manner.  Clients want to be heard and understood.  Always follow up with your clients as well.  This will certainly make them feel special and that your company cares even after the initial sale or service provided ensuring a good customer service review.