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International Janitorial Cleaning Services Association

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  • 28 Oct 2024 9:57 PM | Deleted user

    Embracing Sustainability: Michele’s Achieves IJCSA Green Cleaning Certification

    We are proud to announce that Michele’s has earned the prestigious IJCSA Green Cleaning Certification, demonstrating our commitment to environmental responsibility and public health. This achievement underscores our dedication to providing top-notch cleaning services while minimizing our ecological footprint. As an IJCSA-certified company, we pledge to implement a comprehensive green cleaning program that integrates eco-friendly practices, products, and equipment into our daily operations.

    To ensure a seamless transition to green cleaning, we have developed a robust program that addresses every aspect of our cleaning services. Our daily green cleaning routine includes:

    1. Eco-Friendly Products: We exclusively use certified green cleaning products, bearing labels such as Green Seal, EcoLogo, or EPA Safer Choice.

    2. Energy-Efficient Equipment: Our cleaning equipment is designed to minimize energy consumption and reduce greenhouse gas emissions.

    3. Sustainable Practices: We prioritize cleaning high-traffic areas, reduce water usage, and implement recycling programs for paper products, cardboard, and glass.

    4. Staff Training: Our team members undergo regular training on green cleaning methods, product usage, and waste reduction strategies.

    5. Client Education: We educate clients on the benefits of green cleaning and provide guidance on maintaining a healthy, sustainable environment.

    Implementation and Monitoring

    To ensure the success of our green cleaning program, we have established the following protocols:

    1. Daily Checklists

    2. Monthly Audits: We perform thorough audits to monitor progress, identify areas for improvement, and adjust our program as needed.

    3. Client Feedback: We solicit feedback from clients to ensure our green cleaning program meets their expectations and makes a positive impact.

    4. Continuous Improvement: We stay up-to-date with the latest green cleaning technologies, products, and methodologies to continuously enhance our program.

    We are proud to announce that Michele’s has earned the prestigious IJCSA Green Cleaning Certification, demonstrating our commitment to environmental responsibility and public health. This achievement underscores our dedication to providing top-notch cleaning services while minimizing our ecological footprint. As an IJCSA-certified company, we pledge to implement a comprehensive green cleaning program that integrates eco-friendly practices, products, and equipment into our daily operations.

    By choosing Michele’s you support a company dedicated to environmental sustainability and public health.


  • 28 Oct 2024 9:32 PM | Deleted user

    Killing germs and bacteria: Vinegar has natural antimicrobial properties, making it an effective disinfectant against some germs and bacteria.

  • 28 Oct 2024 9:21 PM | Deleted user

    As a responsible business owner, I recognize the importance of reducing our environmental footprint while maintaining a healthy and clean work environment. To achieve this goal, I plan to implement a comprehensive green cleaning service program into our operations. This initiative will not only benefit our employees, customers, and the community but also contribute to a more sustainable future. Our green cleaning program will focus on using eco-friendly cleaning products, equipment, and practices that minimize harm to the environment. We will source products with certifications such as Green Seal, EcoLogo, or EPA Safer Choice, ensuring they meet rigorous environmental standards.

    By implementing a green cleaning service program, we will create a healthier, more sustainable environment for our employees, customers, and community. This initiative reinforces our dedication to corporate social responsibility and contributes to a better future for all.



  • 28 Oct 2024 7:06 PM | Sally Yocum

    Cleaning in a Healthcare facility is an essential daily task, from keeping the cleaning cart stocked, to keep from having to run back and forth for the essential products needed to clean your section efficiently. 

    Environmental Cleaning in Healthcare, personal protective equipment is worn if a room is occupied, by a resident that may be isolated or the room is empty. By doing this, the cleaner and resident stay safe within their interactions.

    No one wants to live or visit a dirty place. If it is a residence, proper cleaning helps to keep odors down, the facility looks inviting and helps to ease the relatives minds, they rest easy knowing that pride is taken in the care of the building and residents.


  • 28 Oct 2024 2:36 PM | Deleted user

    In the cleaning industry, customer service is one of the most important aspects of what we do. We are there to make the customer happy with our services. As IJCSA members, we are trained and efficient in all aspects of customer service to provide customers with best experience possible.

    Great customer service starts with ensuring you are listening to the customer and understand their wants and needs. Eye contact, a smile and a compliment can be a great way to open that communication line. Make sure you listen to your customers and deliver them a great product or service. 

  • 22 Oct 2024 10:20 PM | Deleted user

    Great customer service in operating a janitorial or cleaning service is all about attention to detail and going above and beyond for your clients. It involves not only providing top-notch cleaning services but also being responsive, reliable, and adaptable to meet their needs.

    This means showing up on time, communicating effectively with clients, addressing any concerns promptly, and always striving to exceed their expectations. Providing great customer service also involves building strong relationships with your clients by getting to know their preferences and tailoring your services accordingly. Additionally, listening actively, being courteous, and showing genuine care for the well-being of your clients and their spaces are all essential aspects of great customer service in the janitorial industry. Ultimately, it's about making sure that every client feels valued, respected, and satisfied with the work you provide.


  • 22 Oct 2024 10:14 PM | Deleted user

    IJCSA members are unmatched in their dedication to providing exceptional customer service. Not only do they possess the necessary skills and knowledge to effectively meet the needs of clients, but they also go above and beyond to ensure customer satisfaction. From personalized interactions to prompt responses, each member consistently demonstrates professionalism and expertise in their field. With a keen attention to detail and a commitment to delivering high-quality services, IJCSA members set themselves apart by always putting the customers' needs first. Their ability to listen attentively, communicate clearly, and solve problems efficiently showcases their unwavering commitment to excellence in customer service.

  • 22 Oct 2024 1:02 PM | Deleted user

    It is very important for house cleaners to be aware of possible bloodborne pathogens and the exposure risk involved in cleaning someone ones home. When we are in another persons home, it is necessary to wear protective equipment to minimize your risk of exposure. 

    By wearing personal protective equipment when cleaning someone else's home, you are protecting yourself against the risk of exposures. Cleaning toilets, sinks, etc. can increase your risk of exposure so it is especially important to wear them while doing those tasks.

    When employees are better aware of their risks of exposure, they are better able to protect themselves against it. The best defense is a super strong offense.

  • 21 Oct 2024 11:28 PM | Sadri Kantas

    implementing a green cleaning service program as part of our business model is not only a strategic move to enhance community engagement but also a commitment to promoting a cleaner, healthier environment. The program will provide complimentary cleaning services to local non-profit organizations, schools, and community centers that may lack the resources for regular maintenance. By offering this service, we aim to foster goodwill within the community, strengthen our brand reputation, and demonstrate our commitment to social responsibility. Additionally, this initiative can serve as a valuable marketing tool, as we can showcase our expertise and eco-friendly practices to potential clients who might have otherwise overlooked our services.
    establishing a green cleaning program offers numerous benefits that align with our sustainability goals. By utilizing environmentally friendly cleaning products and methods, we not only contribute to a healthier ecosystem but also cater to the growing demographic of eco-conscious consumers. Green cleaning reduces the use of harmful chemicals, improving indoor air quality and ensuring a safer environment for our clients and employees. Furthermore, this commitment to sustainability can differentiate our brand in a competitive market, attract new clientele, and foster loyalty among existing customers who prioritize eco-friendly practices. Ultimately, both the free cleaning service program and the green cleaning initiative reflect our dedication to community well-being and environmental stewardship, positioning our business as a leader in responsible cleaning solutions.

  • 21 Oct 2024 10:57 PM | Sadri Kantas
    in today's fast-paced world, maintaining a clean and hygienic environment is paramount, whether at home or in the workplace. As the demand for professional cleaning services continues to rise, it becomes increasingly important to choose a provider that meets high standards of quality and safety. One such benchmark is the IICRC RCS (Residential Cleaning Specialist) certification. Hiring a cleaning person or company that has passed this certification offers numerous advantages, enhancing both the effectiveness of the cleaning service and the overall experience for clients.
    1. Assured Expertise and Professionalism
    One of the primary advantages of hiring a cleaning service with IICRC RCS certification is the assurance of expertise. This certification indicates that the cleaning personnel have undergone rigorous training and education in various cleaning techniques, safety protocols, and industry standards. Certified professionals are equipped with the knowledge needed to handle different surfaces, materials, and cleaning products effectively. This expertise not only ensures a higher level of cleanliness but also minimizes the risk of damage to your belongings or property, which can happen when inexperienced individuals use inappropriate cleaning methods.
     Commitment to Best Practices
    IICRC RCS-certified cleaning companies are committed to adhering to industry best practices. This certification requires them to stay current with the latest cleaning technologies, products, and methods. As a result, they utilize environmentally friendly and effective cleaning solutions that are safe for both people and pets. The emphasis on best practices also means that certified cleaners are trained to implement proper sanitization and disinfection protocols, which is especially crucial in today's health-conscious environment. This commitment to quality and safety can give clients peace of mind knowing that their homes or offices are being cleaned to the highest standards.
    Enhanced Customer Satisfaction
    When hiring a cleaning service, customer satisfaction is a crucial factor. Certified cleaning professionals tend to have a reputation for delivering superior service. The IICRC RCS certification reflects not only the skills and knowledge of the cleaners but also their commitment to customer service. Many certified companies have established protocols for measuring customer satisfaction and addressing any issues that may arise during or after the cleaning process. This focus on client feedback fosters an environment of trust and reliability, leading to long-term relationships between cleaning companies and their clients.
     Insurance and Liability Coverage
    Another key advantage of hiring a certified cleaning company is the assurance of proper insurance and liability coverage. IICRC-certified professionals are more likely to carry liability insurance, which protects both the cleaners and the clients in the event of an

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