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International Janitorial Cleaning Services Association

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  • 15 Oct 2020 10:22 AM | Deleted user

    Think long term – A customer is for life

    Customer service is importance to your business because it's retains customers and extracts more value from them. By providing top-notch customer service, businesses recoup customer acquisition costs and cultivate a loyal following that refers customers, serves as case studies, and provides testimonials and reviews. Customer service has an impact on both existing customers and potential customers, the success of the business depends on good service. It is important to develop stable relationships with clients. Think long term – A customer is for life. Listen to the customer and solve their needs will make the customer loyal to your business.

    Good Luck!


  • 15 Oct 2020 5:24 AM | sharod wade

    Great customer service is a key to the success of service providers. By providing excellent customer service, service providers can ensure that the client can focus on developing their business relationship with its patients, customers, or the public. As mentioned in the video, a bright smile, eye contact, and a warm greeting can go a long way to satisfy the client and the public.  

    As a new member of the IJCSA, it's been very comforting to read many of the profiles from fellow service providers listed on the member directory which can be found here. I've read numerous posts related to the importance of providing effective customer service. It is imperative that service providers listen to their clients. 


  • 15 Oct 2020 4:32 AM | sharod wade

    Bloodborne pathogens are pathogenic microorganisms that are present in the blood of humans and is a cause of diseases in humans. As an employer, it is the responsibility of the company to have a written exposure control plan that must be kept updated. Records of exposure to employees must be kept on file for three years. Properly trained staff can greatly diminish the risk of exposure to sharp objects by not manually compressing trash, eating or applying cosmetics in a potentially contaminated area, and by effectively utilizing personal protective equipment (PPE).  


    Effective utilization of the Universal Precaution approach which was established by the Centers for Disease Control and Prevention (CDC) can significantly minimize the risk of exposure. Most occupational exposure to bloodborne pathogens occurs when the pathogen comes into contact with an employees open membranes such as the nose or mouth. It is key for employers to take precautions to safeguard the public and employees. Once such measure is the implementation of an OSHA Exposure Control Plan or safety manual. As a porter or technician responsible for the effective cleaning of areas with a bloodborne exposure, it would be wise to treat every such incident as exposure with contaminated pathogens. This approach allows contractors and staff to safely enter a contaminated area and provide effective decontamination procedures. 


    PPE is vital, it can save the lives of staff members that are at risk of occupational hazards caused by bloodborne pathogens. Hepatitis B vaccines must be made available for free to all employees that are at risk of occupational exposure. Vaccinations must be provided after initial bloodborne pathogen training and within ten days of any occupational exposure.  Symptoms of the diseases potentially contracted as a result of bloodborne pathogen exposure may not appear for many years after the exposure. 



  • 15 Oct 2020 1:45 AM | Michael Woods

    Carpets are a catch-all for dirt, which means that they are equally a catch-all for potentially harmful bacteria and viruses. It is very important to have your carpets and area rugs cleaned routinely to combat these dangers.

    Using professionals like the cleaners affiliated with the http://www.ijcsa.org Protect your family from the dangers of dirt by being sure to clean those carpets.

  • 14 Oct 2020 1:06 PM | Anonymous

    Now in this world, many people are looking for an eco friendly way to help the environment. Whether it be gas, electricity, water, or cleaning. New ways of becoming environmentally friendly are being spread out daily. 

    The benefits of having a green cleaning program are unmeasurable. Some are the reduction of exposure to toxic and dangerous chemicals, the improvement of air quality, it's less expensive, recyclable products, and just a safer environment overall. This is why green cleaning is the way to go. 

  • 13 Oct 2020 7:38 PM | Deleted user

    Great Customer service is so essential in not only janitorial business, but in all service oriented businesses. Some things to remember about our IJCSA members are that we all pride ourselves on giving stella customer services to all our clients. Take for example, http://www.joco-cleaning.com/ and Professional Cleaning Team are just some of the companies who people will highly commend for their services. 

    Being aware of our customer's needs are always important, and one way to ensure this is by remembering a simple acronym called SEC. It means SMILE with your customers, there's no one in the entire world with a gorgeous smile such as yours, EYE-CONTACT is so important, it will make the customer connect and engage with you and finally COMMENT on their kind attitude, or comment in a pleasant way towards them, but be resspectful always.

  • 12 Oct 2020 9:49 PM | Anonymous

    Having a clean home is a reflection of living a healthy lifestyle. It all begins with homeowners recognizing they need a home cleaning service. At IJCSA, members are certified to provide the cleanest service available to those in search of a clean home. IJCSA makes sure members are properly trained in order to satisfy their clients' needs. 

    Becoming a reputable service starts with taking the proper training. IJCSA helps members understand the steps from securing a client, to cleaning procedures, and protocols. At first members provide free estimates after checking the home, then they must have a customized service report, understand the clients' preferences in the home, provide SDS (Safety Data Sheets) to homeowners of what chemicals will be used in the home, and finally make the home presentable in a clean way. 

    These steps are what help members here at IJCSA be the best at what they do. Taking the extra step in order to provide complete customer satisfaction will help solidify a cleaning relationship. Top companies for cleaning services can be found at Home Cleaning | Maid Service Directory.  


  • 11 Oct 2020 7:34 PM | Anonymous

    Three Queens Cleaning Services are proud to be IJCSA certified for Green Cleaning Services. My company is ready to invest in our clients and planet by promoting change from toxic chemicals to non toxic chemicals. 

    When offering services weather it's commercial or residential promoting healthy cleaning and knowledge is our ongoing goal. First by engaging our clients in a new vision and switching products to eco friendly products.

    Green cleaning make sense and it's affordable. I want lead by example proving my employee the comfort of working in an facility that that care about their health and environment.


  • 11 Oct 2020 5:59 PM | Anonymous

    Most cleaning products labels inform you to wear gloves, avoid contact with eyes and skin. This is because most everyday cleaners are toxics and pose health risks for people and pets. Most chemicals have strong scents so adding more chemicals to cut down the smell put our indoor air and environment in danger. 

    Everyday cleaners can pose short term or long term health problems, among them are headaches, dizziness, skin irritation, respiratory, and asthma attacks. Yes we want our homes clean and free of germs and live in a safe and healthy environment but using these products will not get them results.

    Now, that we have expose what effects everyday chemicals can have there is an answer to the problem and it's Green Cleaning using non toxic chemicals that are safe for people and the environment.               

    Knowledge is power! 

    There are plenty of natural products and methods that keeps a house clean and fresh-smelling without the toxic side effects. Switching to green cleaning products is good for the health of people and the planet. It also keeps unnecessary chemicals from being released into the environment.

    We need to protect our family, employees and environment by using non toxic, biodegradable, and made from renewable resources home mixed cleaners that can get the same job done. If you are looking to find green cleaning services to help get your transformation started check out IJCSA Green Cleaning Services Directory. 



  • 10 Oct 2020 8:21 PM | Anonymous

    IJCSA is known for having the best certified Green Cleaning Services around. Green Cleaning is safe and effective against using toxic chemicals that is harmful to environment and health. 

    IJCSA is here to make your search easy and give you affordable green cleaning professionals to make you building or home air clean and safe. (HSE) Health Safety Environment is the goal that green cleaning fulfill by using non toxic chemicals that protects HSE.

    Knowledge is the power that's what IJCSA prides on because it has been proving with satisfaction. IJCSA offer the best, go to our Green Cleaning Services Directory today and to find a certified specialist ready to serve all your needs.

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