Great customer service is the foundation of a successful cleaning service and IJCSA members exemplify this standard. Whether it's residential, commercial, or specialty cleaning, IJCSA certified members go above and beyond, being courteous, prompt and responsive to customers. Listening closely, customizing cleaning plans and delivering consistent, high quality results. Trust and reliability are essential in any cleaning relationship and IJCSA members uphold  these values with rigorous training, background  checks and committing to customer satisfaction. They do more than clean, they care.

  When choosing a cleaning service from the IJCSA Business Directory, you are selecting a provider that has been vetted, trained and dedicated to excellence. With a nationwide network of members, it's easy to find a trustworthy cleaning professional in your area who stands by their work. Whether a one time deep clean or a long term service, IJCSA members deliver professionalism you can count on. Visit the IJCSA Business Directory today and experience what great customer service really looks like in the cleaning industry. 

Cleaning employees and staff of any facility should have a very good knowledge about blood born pathogens to protect themselves and others from any infections or diseases that might be caught. These people likely deal with BBP's on a daily basis and that is why this knowledge is so important. BBP's are infectious microorganisms that can cause serious diseases like HIV.

One of the ways to protect yourself from BBP's is with proper PPE. PPE is personal protective equipment like gloves and face masks. Making sure to wash your hands often is another way to protect yourself and others from BBP's.

In conclusion, training is so important for cleaning employees and staff to make sure that nobody gets sick from BBP's. This knowledge is a requirement of OSHA as well. OSHA is the Occupational Safety and Health administration. Together, we can ensure the health and well-being of all our cleaning employees and staff!

In today's world, cleanliness is much more than orderly magazines in the waiting room or visible vacuum lines on carpet.  It is as essential part of our society's ability to live their lives.  Things we used to take from granted; eating out, attending a Dr appointment, attending a board meeting at the office, are now all dependent on keeping people healthy

Tackling residential and commercial cleaning from a medical approach will help in reducing spread of infection.  Adhering to systematic processes designed to prevent the spread of germs and ensure these pathogens are actually eliminated is critical. 

We can learn from medical or terminal cleaning by:

-Using chemicals with the proper dwell time

-Cleaning kitchens, restrooms, offices in the correct sequence

-Frequently cleaning high touch surfaces

-Using PPE

At EcoShine, we are proud to be IJCSA green clean certified, a testament to our commitment to delivering exceptional cleaning services that prioritize health, safety and sustainability. This certification means we go beyond traditional cleaning and use eco-friendly, non-toxic products and practices that protect both our clients' spaces and the planet. For businesses looking to create a cleaner, greener environment, EcoShine is the trusted partner you can rely on to bring sustainable solutions into your daily operations. 

EcoShine implements green cleaning into our daily routine by swapping out harsh chemicals for powerful, natural alternatives. Our team is trained to tackle everything from surface disinfection to carpet care using safe effective tools. We also incorporate energy-efficient and water saving techniques, blending sustainability into every task while maintaining the highest cleaning standards for your business. 

By choosing EcoShine, you're not just getting a clean workspace- you're investing in a healthier, toxin-free environment for your employees and visitors. Our IJCSA certification guarantees that our daily routines eliminate chemical pollutants, reducing the risks like allergies or respiratory issues in the spaces we service. With EcoShine, green cleaning isn't an add-on; it's the foundation of how we operate, delivering peace of mind and a sparkling clean that aligns with your values and ours.  

At the heart of every exceptional janitorial or cleaning service is one key element: unmatched customer service. For members of the International Janitorial Cleaning Services Association (IJCSA), providing great customer service isn’t just a goal—it’s the foundation of everything we do. IJCSA members are trained professionals who understand that a clean environment is important, but a satisfied client is essential. We put our customers first by actively listening to your needs, customizing services to fit your schedule and preferences, and responding promptly and professionally to every request. From the first phone call to the final walk-through, our members are committed to making your experience stress-free, reliable, and rewarding.

What truly sets IJCSA members apart is our unwavering commitment to client satisfaction. Our professionals go above and beyond to build long-term relationships through trust, respect, and consistent results. Whether you're seeking commercial, residential, carpet, medical, green, or specialty cleaning services, you can be confident that an IJCSA-certified company will prioritize your needs and exceed your expectations. Customer service isn’t just part of the job—it is the job. That’s why so many businesses and homeowners across the country trust IJCSA members to deliver service with integrity, attention to detail, and a personal touch. Ready to experience top-tier service from the industry’s best? Visit the IJCSA Business Directory to find a trusted cleaning professional near you today.

Medical cleaning, often referred to as healthcare cleaning, goes far beyond standard janitorial practices. It involves strict protocols, use of EPA-registered disinfectants, and meticulous attention to detail to reduce the risk of infection and cross-contamination in healthcare environments. However, the same principles can—and should—be adapted to other cleaning scenarios in both residential and commercial settings. By incorporating key elements of hospital-grade disinfection and infection control into everyday cleaning routines, we can significantly reduce the spread of bacteria, viruses, and other harmful pathogens in homes, schools, offices, and public spaces.

One of the most impactful ways to bring medical cleaning into other environments is through the use of color-coded cleaning systems, which prevent cross-contamination between different areas (e.g., restrooms vs. kitchens). Similarly, adopting a structured cleaning protocol—such as cleaning from cleaner to dirtier areas and high to low—can improve sanitation outcomes in commercial properties like gyms, restaurants, and retail outlets. The use of personal protective equipment (PPE) by cleaning staff, combined with consistent hand hygiene, also mirrors best practices in healthcare and greatly reduces the risk of germ transmission. These procedures, while standard in hospitals, are not yet widespread in many non-medical settings—though their benefits are universal.

Adopting medical cleaning practices in residential settings is also essential, especially in homes with young children, elderly individuals, or immunocompromised residents. Simple steps like routine disinfection of high-touch surfaces (light switches, remote controls, door handles) and using microfiber cloths instead of sponges can make a significant difference. With the growing threats of antimicrobial resistance and new viral outbreaks, implementing these elevated standards of hygiene contributes to public health protection on a broader scale. Not only does this reduce absenteeism in workplaces and schools, but it also plays a role in preventing the spread of community-acquired infections.

For those seeking professional help in elevating their cleaning protocols, the IJCSA Janitorial Service Directory is a valuable resource. It connects homeowners and businesses with certified cleaning companies trained in medical office cleaning, terminal cleaning, and advanced disinfection techniques. By choosing service providers who understand healthcare-level sanitation, you’re not just cleaning your space—you’re actively contributing to the health and safety of your community and the environment. With the right knowledge and support, implementing medical cleaning practices into everyday cleaning can be both practical and powerful.

Bloodborne Pathogen education is very important. Proper training and materials can prevent the spread of infection diseases. The most common are HIV and Hep B. Some examples of proper cleaning and protocols include; Not compressing trash, you could get stuck by a needle. Using proper cleaner and sanitation for cleanup. Communicating potential exposure to your supervisor ASAP. 

You should always wear PPE while performing cleaning services for BBP. It is important to protect yourself and others. BBP can be spread through contact with mucus membranes, breaks in the skin, and fluid, such as saliva. There are universal precautions that must be taken. 

Be aware of symptoms after potential exposure. Symptoms of HBV include jaundice, diarrhea, and weight loss. Symptoms for HIV include night sweats, flu like symptoms, and loss of appetite. Your employer should offer HBV vaccination. 

Bloodborne pathogens are microorganisms that can contain viruses or bacteria. Viruses can include hpv, hiv, and hbv. Those who work in a health care or janitorial setting are at risk of coming into contact with these pathogens. Knowing how to protect yourself is very important.

OSHA has set up guidelines to help protect yourself from Bloodborne pathogens. First and foremost treat every bodily fluid as infectious. These fluids can be blood, urine, vomit or even saliva. Secondly it’s very important to wear proper PPE. (Personal protective equipment) PPE can include gloves, masks, and goggles. It is important to know your companies policies on PPE. 

Some of viruses contracted through Bloodborne Pathogens are incurable. So it is very important that every employee receive proper training paid my their employer. 

When you hire a member of the International Janitorial Cleaning Services Association (IJCSA), you're choosing a cleaning professional committed to excellence, integrity, and industry-best practices. IJCSA members are trained, certified, and up-to-date on the latest cleaning techniques, green products, and safety protocols—ensuring your home or business is cleaned efficiently, responsibly, and to the highest standards. What sets our members apart is not just their skill, but their passion for delivering exceptional customer service. From punctual arrivals to consistent results, IJCSA members are trusted professionals who treat your space with respect and care.

Great customer service in a cleaning business means being approachable, attentive, and genuinely caring about client satisfaction. At the core of our operations, we prioritize clear communication, friendliness, and reliability. We believe that happy employees create happy clients—so we foster a positive work environment where our staff feels valued, supported, and motivated to do their best work every day. Our team members are not only trained to clean but also to listen, respond quickly to client needs, and maintain a courteous, professional demeanor. When you hire an IJCSA member, you’re not just getting a cleaner—you’re gaining a dedicated partner who takes pride in making your environment shine. Find your professional cleaning partner at: https://www.ijcsa.org/House-Cleaning-Services.

We are proud to announce that we are now IJCSA Master Green Cleaning Certified, placing our company among a select group of professional cleaners committed to health, safety, and environmental stewardship. This certification, issued by the International Janitorial Cleaning Services Association (IJCSA), represents much more than a badge, it reflects a deep, practical understanding of how to clean effectively without relying on harmful chemicals. Through this program, we gained in-depth knowledge of non-toxic cleaning agents, the science behind green cleaning ingredients, and how to reduce the environmental and health impacts of our cleaning practices.

One of the most interesting and eye-opening aspects of the course was learning how many conventional cleaning products contain volatile organic compounds (VOCs) and other hazardous substances that can cause respiratory issues, skin irritation, and long-term health complications. The IJCSA course showed us how to avoid these risks by replacing synthetic, chemical-laden products with natural alternatives like baking soda, vinegar, hydrogen peroxide, and plant-based surfactants. We also learned about proper ventilation, microfiber usage, water conservation, and how to implement green cleaning programs tailored to specific environments, such as homes, schools, healthcare facilities, and office buildings.

Becoming IJCSA Master Green Cleaning Certified has elevated our cleaning service to a new level of responsibility and care. Not only are we committed to leaving spaces sparkling clean—we’re dedicated to protecting the health of our clients and minimizing our environmental footprint. If you’re seeking a professional, environmentally responsible cleaning company, we invite you to explore the IJCSA Green Cleaning Directory or contact us directly to learn more about our certified green cleaning services. We are excited to bring safe, effective, and eco-conscious solutions to your home or business—cleaning you can feel good about, every time.

It was interesting to find out that you can used cornstarch to help get windows clean and prevent streaks from forming afterward. It was very eye opening to learn about the manufactures that we are very familiar with, greenwashing their products. This has encouraged and inspired me to check the safety of ALL of our products and solutions.