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International Janitorial Cleaning Services Association

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  • 24 Mar 2025 1:04 AM | Chidinma Mapp


    When it comes to maintaining a clean and healthy environment, whether in your home or business, hiring a professional cleaning service can make all the difference. Among the various certifications and accreditations available, the IJCSA RCS (Residential Cleaning Services) Certification stands out as a notable benchmark of quality and professionalism in the cleaning industry. Here are some key advantages of hiring a cleaning person or company that has passed the IJCSA RCS Certification.

    1. Assurance of Quality Standards

    One of the primary advantages of hiring a cleaning service with IJCSA RCS Certification is the assurance of quality standards. This certification signifies that the cleaning personnel have undergone rigorous training and are well-versed in the best practices for residential cleaning. They understand the nuances of various cleaning techniques, the use of appropriate cleaning products, and the importance of maintaining hygiene standards. This level of training ensures that the job is done right the first time, providing you with peace of mind and a cleaner environment.

    2. Commitment to Customer Satisfaction

    Cleaning companies that have achieved IJCSA RCS Certification are dedicated to customer satisfaction. They are trained not only in cleaning techniques but also in customer service skills, ensuring that they understand the specific needs and preferences of their clients. These professionals are committed to creating a positive experience, actively seeking feedback and adjusting their services as needed. This focus on customer care means you can expect open communication, reliability, and a willingness to exceed your expectations with every cleaning session.

    3. Eco-Friendly Practices

    Sustainability is becoming an increasingly important consideration for both residential and commercial cleaning services. IJCSA RCS Certified professionals are trained to use eco-friendly cleaning products and practices that reduce environmental impact while still delivering outstanding cleaning results. This commitment to green cleaning not only helps protect the planet but also ensures a safer environment for your family, pets, and employees. By choosing a certified cleaner, you can support eco-conscious practices and promote a healthier living or working space.

    4. Enhanced Safety and Security

    When hiring a cleaning service, safety and security are paramount. IJCSA RCS Certified companies adhere to strict guidelines regarding background checks and training protocols for their staff. This means you can trust that the individuals entering your home or workplace have been thoroughly vetted and trained to handle cleaning tasks responsibly. Additionally, certified cleaning companies are likely to carry liability insurance, giving you further peace of mind in the event of an accident or damage during the cleaning process.

    5. Access to Specialized Services

    Another significant advantage of hiring an IJCSA RCS Certified cleaning service is their ability to offer specialized services tailored to your unique needs. Whether you require deep cleaning, move-in/move-out cleaning, or post-construction cleanup, certified professionals have the expertise and equipment to handle these tasks effectively. Their extensive knowledge allows them to identify specific cleaning challenges and implement solutions that cater to your requirements, ensuring that your space is cleaned thoroughly and efficiently.

    In conclusion, hiring a cleaning person or company that has passed the IJCSA RCS Certification offers numerous benefits, from quality assurance and commitment to customer satisfaction to eco-friendly practices and enhanced safety. When you choose a certified cleaning professional, you are investing in a cleaner, healthier environment for yourself, your family, or your employees. If you're looking for reliable and skilled cleaning services, consider reaching out to an IJCSA RCS Certified professional to experience the difference that quality training and dedication can make.


  • 23 Mar 2025 8:18 PM | Bianca Duckworth

    Bringing medical grade disinfectants or cleaning agents to residential or commercial settings will lessen the chances of spreading germs. Hospital grade disinfectants have been proven to kill a wider range of viruses, bacteria and germs that have hitch hiked to high traffic areas. Being bathrooms, family rooms, kitchen medical grade cleaning agents have a higher chance of killing germs/producing a safe environment. 

    Cleaning from the bottom up prevents cross contamination. Using color coded towels helps maintain hygiene standards. Focusing on high touch surfaces should be cleaned more than others. Making sure a checklist is created ensures that germs won't spread as fast. 

  • 23 Mar 2025 7:35 PM | Bianca Duckworth

    Properly cleaning healthcare facilites are important because it limits the spread of germs and diseases. WIthout extensive cleaning it produces the risk of spreading viruses and bacteria to not just the patients but to healthcare staff and others. These infections can be life threatening to everyone. 

    Frequent use of hospital grade disinfects, correct disposal of hazardous waste are all protocols of reducing occupational risk. A clean area is not just about appearance its a front line defense against disease out breaks, cross contamination and exposing to biohazards. 

    Cleaning the health care facility the correct way not only produces creditability and trustworthiness but it also gives everyone the comfort of a safe environment. Patients and families expect a visibly clean and hygienic environment. 

  • 23 Mar 2025 5:23 PM | Brendan Toton

    In the cleaning industry, knowledge is just as important as the tools we use. One critical area of understanding is bloodborne pathogens—infectious microorganisms found in human blood that can cause diseases such as hepatitis B, hepatitis C, and HIV. For businesses that provide cleaning services to medical offices, dental clinics, and other professional spaces, proper training in handling biohazards is essential for both safety and compliance.

    At Mama T’s Cleaning, we recognize the responsibility we hold in maintaining safe and sanitary environments. Our staff is trained in OSHA’s Bloodborne Pathogens Standard, ensuring that they know how to properly handle potential biohazards, dispose of waste safely, and protect themselves and others from exposure. While traditional cleaning products may rely on harsh chemicals to disinfect, we take a different approach—using eco-friendly, non-toxic solutions that effectively eliminate pathogens while protecting human health and the environment.

    Proper training in bloodborne pathogens helps prevent workplace injuries, reduces the risk of contamination, and ensures that cleaning professionals can perform their jobs with confidence. It also reinforces the trust our clients place in us, knowing that their spaces are not only clean but also handled with the highest standards of safety and care. By prioritizing both health and environmental responsibility, Mama T’s Cleaning continues to uphold our commitment to “Cleanly Caring” for our community.


  • 23 Mar 2025 3:39 PM | Rosanne Garcia

    It is of utmost importance that every cleaning staff member understand and be aware of the hazards of bloodborne pathogens. Bloodborne pathogens are pathogenic microorganisms that are present in human blood and can cause disease in humans such as HBV or HIV. By following OSHA standards, infection by exposure can be avoided.

    Universal precautions help to negate the possibility of infections. When we assume that all fluids or blood are contaminated, we are much more likely to avoid contaminating ourselves when cleaning. Practices such as labeling laundry and proper use of PPE will help us to contain contamination. Washing hands is always the best stop gap to personal contamination, but disinfecting surfaces and containers used to clean contaminated areas are also helpful.

    Written exposure control plans are mandated by OSHA to be made available to all cleaning staff. Guidelines such as never eating, drinking or smoking in contaminated areas will reduce contamination possibilities. another important practice is to never compress trash which may sometimes come as a natural reaction to a full waste basket. Exercising extra precautions such as these will aid in a safe and healthy workplace for all janitorial staff.


  • 23 Mar 2025 2:34 PM | Rosanne Garcia

    Customer service is the leading cause of repeat business for A Plus Janitorial Services and other IJCSA affiliates. Going above and beyond in this area makes all the difference in the world for yours and our customers. When we can be aware of exactly what our customers want and need, it puts us ahead of the game and make our clients elated! Every customer wants to be heard so when we approach them with a smile, confident eye contact and a positive comment, they feel engaged and assured that they are being listened to.

    IJCSA affiliates like to create solutions to client concerns as well. Listening is one thing, but taking it to the next level and solving the problem lets our customer feel taken care of. We always follow up with our clients after a situation and make sure their experience was good. Whether it is a phone call or an email, that personal touch can really mean a lot. This lets our customer see our effort and commitment to communication. If we can keep these things in mind, we can always be sure to exceed customer expectation.

  • 23 Mar 2025 11:24 AM | Lindsey Smith

    When it comes to healthcare facilities, cleanliness isn’t just a matter of presentation—it’s a matter of life and death. Hospitals, clinics, and other medical environments are full of high-touch surfaces and areas where germs can quickly spread if not properly managed. From exam rooms and surgical suites to restrooms and waiting areas, every surface plays a part in patient safety. Without proper cleaning and disinfection, healthcare-associated infections (HAIs) like MRSA or C. diff can spread rapidly, putting vulnerable patients and healthcare workers at serious risk.

    That’s why healthcare cleaning requires a level of precision and consistency that goes beyond everyday janitorial work. Medical cleaning professionals follow strict protocols using hospital-grade disinfectants, color-coded cloths to avoid cross-contamination, and methods aligned with CDC and OSHA standards. It’s not just about wiping things down—it’s about infection control, safety compliance, and creating a clean environment that supports healing. In facilities where immune systems are already compromised, one missed step can lead to serious consequences.

    Whether you're managing a hospital, dental office, or outpatient clinic, it’s important to work with cleaning professionals who understand the specialized needs of the healthcare industry. You can find vetted providers who specialize in healthcare facility cleaning on the Janitorial Service Directory. These companies bring the right training, tools, and systems to keep your facility clean, compliant, and safe. Check out the Janitorial Service Directory to find trusted healthcare cleaning services in your area—it’s a smart investment in patient care and peace of mind.


  • 22 Mar 2025 3:51 PM | Deleted user

    Great customer service in my cleaning business goes beyond providing a spotless environment- it's about creating a seamless, trustworthy, and personalized experience for every client. It starts with clear communication, where our cleaning team listens to the customer's specific needs and concerns ensuring that expectations are met. Reliability is key, showing up on time and delivering high quality results ensure our clients satisfaction. Our team believes that each client needs to be heard and we strive to ask questions so the customer can feel important and valued. Great customer service can lead to repeat clients and help grow your business through positive google reviews and client referrals. 

    For those seeking exceptional cleaning services, members of the IJCSA exemplify these qualities. IJCSA members are committed to upholding industry standards and offer trained professionals who prioritize customer satisfaction. Whether it's a residential deep clean or a commercial contract, choosing an IJCSA member ensures you are working with a service that's vetted for excellence and accountability. Their dedication to ongoing education and certification means they stay ahead of the curve.Next time you are looking for a cleaning service click the link below to browse all of the top-tier IJCSA members. 

    https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

  • 22 Mar 2025 7:55 AM | Samantha Kendall

    Picture this: A fun store you regularly go to. You walk in, always greeted by the long-time employee with an "Oh hi!!" and an excited wave. "Good to see you again, how've you been??" 

    This greeting genuinely fills you with a warmth that says "This person is a friend, I love this store! Let's have a good time and maybe get a couple things!."

    Now picture this: Same store, same products you love, but no greeting. You walk in expecting a fresh "Hello!" only to be ignored. The employee heard you come in, but continues to do their busy work without acknowledging your presence. You recognize it feels different and you only spend a few minutes in the store without buying anything. 

    What’s the difference between the two? It’s not just the greeting, it’s the Love that that first example’s employee presents, compared with being ignored in the second example. Adding a touch of love with every interaction will boost your client's attachment to your company. It is not enough to say “Hi Welcome” then go back to work. Especially if there’s only one customer in the store. It is your responsibility and opportunity to show this person it is a safe place to spend their money as well as an exciting place to be, regardless of what you sell.


    IJCSA employees are identical to the first example’s explanation of great customer service. Regardless of what's happening internally, When a customer walks into the door, we halt our process to acknowledge the potential customer. At IJCSA, we know that putting the customer’s priorities first is the key to making a solidified sale and a happy relationship with our customers.

    What happens at IJCSA when we do not live up to your expectations? Full acknowledgment of our mistakes and a passionate effort to repair the damage. A group effort to retain your happiness with a clear goal to provide exceptional service by adding that touch of love to each and every customer interaction.



  • 21 Mar 2025 12:18 PM | Jennifer DeCarlo

    ### Discover Quality Home Cleaning Services with IJCSA Members

    Are you in search of a reliable and professional home cleaning service that can transform your living space into a spotless sanctuary? Look no further! The International Janitorial Cleaning Services Association (IJCSA) members are dedicated to providing top-notch residential cleaning solutions tailored to meet your unique needs. Whether you're looking for a one-time deep clean, regular maintenance, or specialized services, our certified professionals are here to help you reclaim your time and enjoy a pristine home.

    Finding the right home cleaning service can be daunting, but with IJCSA, you can rest assured that you're connecting with reputable and trained cleaning providers. Our members adhere to the highest industry standards, ensuring that you receive exceptional service every time. From dusting and vacuuming to kitchen and bathroom sanitation, our residential cleaning experts use eco-friendly products and advanced techniques to keep your home safe and healthy for you and your family. With our comprehensive Maid Service Directory, you can easily find a cleaning service that fits your schedule and budget. Explore the directory here: Home Cleaning | Maid Service Directory (https://www.ijcsa.org/House-Cleaning-Services).

    Don't settle for anything less than the best when it comes to your home cleaning needs. IJCSA members are committed to delivering customer satisfaction and high-quality results. By choosing an IJCSA-certified cleaning service, you’re not only ensuring a clean home but also supporting businesses that prioritize professionalism and excellence. Take the first step towards a cleaner, more comfortable living environment today! Visit our directory to find the ideal home cleaning service for you: Home Cleaning | Maid Service Directory (https://www.ijcsa.org/House-Cleaning-Services). Your sparkling home awaits!

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