In a time where people have become more aware of invisible threats that don't discriminate and don't give warning. A safe and clean environment has now become an expectation to adhere to, from the surgical rooms to the stair handlebars that we use on day to day life, we have made it a conscious effort to adhere to constant cleanliness all around us. 

Walking into a medical office or dental office there is always a distinct smell and feeling that you get seeing shining counters and a fresh, yet chemical smell. A constant effort is made to maintain those environments clean and to remove the risks to individuals that go to those places to ensure their health is at their best. It is there where individuals with that knowledge of the unseen come into play, to be able to maintain that feeling and that sense of cleanliness.

Its the job of those individuals to keep cleanliness up, to maintain that feeling that we know as clean, and to ensure that which we do not see does not harm us in ways that can be prevented.

Great customer service in the janitorial and cleaning industry goes beyond simply resolving a customer's issue; it's about creating a positive and memorable experience that leaves customers feeling valued and understood, fostering loyalty and trust in your service. This means actively listening to customer needs, demonstrating concern, providing prompt and tailored solutions, and going the extra mile to exceed expectations, even in challenging situations, all while maintaining a professional and courteous demeanor. A key element of excellent customer service is building genuine connections with customers by engaging in personalized interactions, anticipating potential concerns, and being knowledgeable about the services you provide and the products that are used. It's about not just fixing problems, but also making customers feel appreciated and confident in their choice to do business with your company, ultimately leading to positive word-of-mouth and repeat business.

Implementing a carpet cleaning program into my business will provide customers with a higher level of cleanliness, improve indoor air quality, and extend the life of their carpets and rugs. Using IJCSA-certified techniques and eco-friendly products, we will ensure deep cleaning that removes dirt, allergens, and bacteria trapped in carpet fibers. Our trained professionals will follow industry best practices, including hot water extraction, low-moisture cleaning, and stain treatment, to deliver outstanding results. Offering this service will not only add value to our business but also give customers peace of mind knowing their carpets are being cared for by certified experts.

Hiring IJCSA-certified members for carpet and rug cleaning ensures that customers receive top-tier service backed by knowledge and experience. Certified professionals understand the importance of using the right cleaning solutions for different carpet types, preventing damage while achieving maximum cleanliness. Regular carpet cleaning also helps maintain a healthier indoor environment, reducing allergens and unpleasant odors that can accumulate over time. Whether for residential or commercial spaces, professional carpet cleaning enhances appearance, longevity, and overall hygiene, making it a worthwhile investment for any property owner.

Exceptional Customer Service – The IJCSA Standard

At IJCSA, we believe that outstanding customer service is the foundation of every successful janitorial and cleaning business. Our members are committed to exceeding client expectations by delivering top-tier cleaning services with professionalism, reliability, and care. We prioritize our customers by listening to their needs, addressing their concerns promptly, and ensuring their spaces are spotless, sanitized, and safe. Whether it's a commercial office, healthcare facility, or residential home, IJCSA members go above and beyond to provide customized cleaning solutions tailored to each client's unique requirements.

What sets IJCSA-certified cleaning professionals apart is their dedication to excellence and customer satisfaction. We understand that trust is essential in the cleaning industry, and our members build strong, lasting relationships with clients by offering transparent communication, dependable service, and attention to detail. From using eco-friendly products to offering 24/7 emergency cleaning services, IJCSA members put customers first in every aspect of their work. If you're looking for a cleaning company that values quality, integrity, and customer care, choose an IJCSA member—where great customer service is not just a promise, but a standard we uphold every day.

Our cleaning employees and staff play a critical role in maintaining health and safety in various environments, especially those where bloodborne pathogens may be present. Bloodborne pathogens, such as Hepatitis B, Hepatitis C, and HIV, can have serious health consequences if exposure occurs. It is essential for cleaning personnel to be educated about these risks, as they may encounter potentially infectious materials in their daily tasks. Training programs mandated by the Occupational Safety and Health Administration (OSHA) ensure that employees understand the dangers associated with bloodborne pathogens and are equipped to take appropriate precautions.

Effective training on bloodborne pathogens empowers cleaning staff to recognize situations that pose exposure risks and to utilize personal protective equipment (PPE) such as gloves, masks, and goggles. They also learn proper cleaning techniques and the safe disposal of contaminated materials. By understanding these practices, employees can significantly reduce the likelihood of infection for themselves and others. Additionally, using eco-friendly cleaning products enhances health and safety in the workplace while contributing to a more sustainable environment of safety is vital in organizations where cleaning staff work with potential hazards. When employees are well-informed about bloodborne pathogens, they are more likely to adhere to safety protocols, report incidents promptly, and engage in preventative practices. This proactive mindset not only protects the health of individual workers but also safeguards clients and the wider community from potential infections. Investing in training on bloodborne pathogens is an essential aspect of promoting workplace safety, enhancing employee confidence, and ensuring efficient cleaning operations .

Biohazards pose serious health risks, and proper cleanup requires expert handling. Whether dealing with crime scenes, unattended deaths, sewage backups, or hazardous mold, professional biohazard cleaning ensures a safe and fully sanitized environment. IJCSA-certified specialists use industry-approved techniques, advanced disinfectants, and protective equipment to remove all contaminants efficiently and effectively.

By choosing a professional biohazard cleanup service, you not only protect yourself and others from harmful pathogens but also ensure compliance with OSHA and local health regulations. Trained experts assess the situation, contain hazardous materials, and thoroughly disinfect affected areas to restore safety and peace of mind. From residential homes to commercial properties, biohazard services are essential for preventing long-term health risks and property damage.

All IJCSA members benefit from access to top-tier biohazard cleaning solutions, ensuring safety and professionalism in every job. If you or your business require specialized biohazard cleanup, trust a certified IJCSA member to handle the task with care, discretion, and efficiency. Contact your local biohazard cleaning professional today to safeguard your space and well-being.

At Mama T’s Cleaning, we believe that great customer service is just as important as spotless floors and sanitized surfaces. As proud members of the International Janitorial Cleaning Services Association (IJCSA), we are committed to delivering the highest level of care, professionalism, and reliability to every client we serve. We understand that a clean space is more than just appearances—it’s about creating a healthier, safer, and more welcoming environment for businesses, employees, and customers. That’s why customer satisfaction is our top priority. Whether it’s a daily office cleaning, medical facility sanitation, or emergency cleanup, we tailor our services to meet the unique needs of every client with attention to detail and a commitment to excellence.

At Mama T’s Cleaning, we don’t just clean—we build relationships based on trust, dependability, and outstanding service. We take the time to listen to our clients, address concerns promptly, and adapt to changing needs to ensure complete satisfaction. With responsive communication, eco-friendly cleaning solutions, and highly trained professionals, we set the industry standard for superior janitorial and cleaning services. As an IJCSA-certified cleaning service, we uphold the highest standards in the industry and put your needs first. Experience the difference with Mama T’s Cleaning by visiting our profile in the IJCSA Business Directory at Find-A-Cleaning-Service-Janitorial-Service and discover the quality service you deserve!

Why is Green cleaning so important to every living creature on the earth? Personally, I believe that every human being must ask himself or herself this question to be more conscious the damage we are making to our planet and its creatures when we don't use a green cleaning in our cleaning activities. However, we need to define what green cleaning means. Green cleaning is a term that describes a growing trend in favor of using cleaning methods with environmentally-friendly ingredients and chemicals to preserve humans health and environmental quality. Green cleaning techniques and products avoid the use of chemically-reactive toxic cleaning products which contain various toxic chemicals, some of which emit volatile organic compound causing respiratory and dermatological problems among other adverse effects. 

First of all, Green cleaning are so important because it could be the difference between death or life. For example, if we don't stop using toxic ingredients found in common household and consumer products, we will get sick and eventually die. Harmful chemicals are prevalent not only in general cleaning products but also in foods, cosmetics, home construction, clothing, and many industry. For instance, chlorine bleach can irritate the lungs and eyes and in waterways can becomes toxic organochlorines. Add to this, I believe  we should stop the use plastic bags plastic items that are not recyclable or biodegradable items  at all cost. We need to do this because this will ended up in our rivers, maintains, and oceans. 

Green cleaning is very important because we will be saving ourselves and all living creature in this planet. Green cleaning can provide health benefits, improve productivity, reduce liability, cost saving, and improve community relations. In addition, green cleaning or by using ecologically-friendly products, including green cleaning formulations, consumer may be able to reduce human health risks by reducing exposure to others harmful chemicals. Now, using biodegradable items and recyclable items is another important area of green cleaning because if we don't do it, all these items will be filling our landfill, oceans, and rivers which take hundreds or thousands of years to decompose. Green cleaning is so important to us because we will be saving all the creatures of this planet and ourselves as  well.

https://www.ijcsa.org/Green-Cleaning-Services

In the janitorial and cleaning industry, great customer service isn't just a luxury—it’s a necessity. The cleanliness of a space reflects on the client’s business, which is why every cleaning task requires attention to detail, professionalism, and a proactive attitude. At the heart of this service is the satisfaction of the client, ensuring that their environment is spotless, safe, and welcoming. Members of the International Janitorial Cleaning Services Association (IJCSA) understand that exceptional service goes beyond the physical task of cleaning. It's about fostering trust and building long-term relationships. Through consistent communication, responsiveness to client needs, and a commitment to quality, the professionals who are part of IJCSA are not just cleaning—they are delivering peace of mind.

The IJCSA sets the standard for best practices across the janitorial industry, helping its members deliver the most modern, effective, and eco-friendly cleaning solutions. By adhering to these standards, cleaning companies can assure their clients that every job will be completed with the latest methods, materials, and equipment, ensuring optimal results. Whether it’s addressing special cleaning needs, maintaining a flexible schedule, or promptly resolving concerns, exceptional customer service is a cornerstone of the IJCSA’s mission. By choosing a cleaning service that is a member of this esteemed organization, businesses and property owners can rest assured they are receiving top-tier service designed to meet—and exceed—their cleanliness goals. Cleaning and customer satisfaction truly go hand in hand, and the IJCSA’s members are proud to be leading the charge toward higher standards and better service in the cleaning industry.

The only chemical I have used in the past, is Mold Armor. And I have to admit I hated the smell and the experience. We still had to do it monthly for 3 months before we saw any results. And we did use the steamer finally and that worked really well for a while but soon it made the issue worse, got to love being the lowest on the totem pole.