Providing an excellent Customer Service is critical for IJCSA Members as it it recognized as one of the most important factors in any business. IJCSA has had a big influence on me because they taught me how to provide great customer service and how to manage any possible problems we might encounter. This includes dealing  with irate customers or client. They have taught me how to be polite even when customer is irate and how to stay calm.

IJCSA is one of the best training websites I have enrolled on. They enlighten me that we should put clients first, we must priorities them before anything else. IJCSA has given me tips on how to entertain and treat customer fairly and to understand that every customer is different. In this IJCSA training I have become knowledgeable that customer service is essential in every industry. Proper training on customer service will help you run a successful business. IJCSA International Janitorial Cleaning Services Association can help you and guide you 100% They taught me to always remember that I can always apply the word "LAST" in my chosen field. Listen, Apologize, Solve and don't forget to Thank.