When running a Janitorial service, customer service is an integral part. Reason being that it establishes great communication between your clients and your business. Without customer service, communication can break down and lead to bad relationships with clients. Therefore, creating a bad reputation for your business. 

A few things to remember when promoting great customer service include being heard, understood, and cared for. Even if there is nothing that the company can do for the client, it's important for the client to know that effort was applied in trying to find a solution for them. One should always beware what the customer wants, and genuinely listen to the needs of the client. Lastly, don't forget to follow up. 

IJCSA members always provide great customer service by putting clients first and prioritize winning customer service. 

Please inquire about our cleaning service at www.cleanedd.com based in Charlotte, North Carolina.