Great customer service is simply caring about your customer and wanting to give them the best experience that can be given. Listening to them, understanding what they are asking for, and going that extra mile to make things happen is what customers are looking for. Greet them while making eye contact and smiling. If there is a problem just create a solution and follow up to ensure everything is to their request. That is great customer service and it is what every company that is part of the IJCSA is about.

We love to talk to our customers and we want to know more about them, their families, and communities. We are going to give you the best service because that is who we are. We are going to get on a personal level because without that it is very difficult, if not impossible, to provide the best services. We are highly skilled because we are highly trained and devoted to our customers and communities.