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 International Janitorial Cleaning Services Association

  3/28/2023 Covid-19 Update  - We are experiencing high call volume. To find a certified cleaning service near you please click here. 

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The meaning of great customer service in the janitorial industry

04 Feb 2023 9:53 PM | Albert Vonjoe

It is difficult to define a great customer service without evoking the old saying..."the customer is king." So when we provide a product or service to the consumers, we are happy only when our customers are happy. As cleaning professionals, we must deliver great services from day one. So we know that we make that great first impression only once. Also, we know that there are serious competitors in the market place. And all the cleaning professionals at IJCSA keenly understand this idea.

But what do you, the customer, get above and beyond into the future? You will received unsurpassed and Great Customer Service  from the IJCSA companies and the well-trained professionals who will run them. One major aspect of our customer service is scheduled periodic meetings with the customer's representative to review the level and quality of our services. We also notify the customer of any break down of fixtures in the building. We want to be your partner in keeping your guilding clean and safe in which to work.


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