Great customer service is when you provide professional and good service. You don't need a degree for to help a customer out.  Even by putting extra tissue on a desk can be construed as good service. 

We all want our customers to be happy so we should go above and beyond to help figure out our client/customers needs.  Every facility is different.

If you stay professional (you can toss in a little joke) you are likely to leave customer happy. Even if you have an angry customer a little joke can go a long way. Just remember to always stay professional at all times.

If you want good customer click the link below service: IJCSA Cleaning Service Directory

I was having some issues (at my end) with my certification and when I reached out to IJJSA they helped me out. For my communications being via email...it was a great experience and good customer service. Thank you for that experience Matthew Carson.