Customer service is the backbone and foundation of any successful company. In the janitorial business, many property managers, restaurant owners, and car dealerships know each other intimately and share information with each other on a regular basis. When a customer complains and you are there immediately to address the problem, hear the complaint, and solve it, you will be known for your good service. And the customer won't hesitate to call you in the future. No one expects perfection, but your response to your shortcomings will always gain an ally in your client.

IJCSA members are a beacon of excellent customer service. They listen and empathize with their clients and understand that their clients want to be heard. They create solutions that are sure to leave a lasting impression. To find an IJCSA cleaning provider near you, visit: https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service.