What is the importance of customer service? 

In short, the answer is everything. Your business will only grow as much as your customer service skills. If you are willing to become better and improve on your customer service, it will take you and your business very far.

If you need help on your customer service skills I would recommend reaching out to fellow janitorial cleaning owners and workers at the directory for a few minutes of their time.

Everyone is super helpful nowadays and you I would highly recommend IJCSA for all your resources in janitorial topics and training.