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 International Janitorial Cleaning Services Association

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Featured members

What is great customer service?

08 May 2025 2:03 PM | Lynnsey Gelinas

 Great customer service involves building trust and providing client delight in every contact point are critical aspects of exceptional customer service in the janitorial and cleaning services sector. It is not just clean floors and shining windows. IJCSA members share an unstated understanding of this. They prize high response, open communication, and proactive effort to fulfill clients' requirements. IJCSA members never fail to affirm their dedication to customer-first service by adjusting cleaning schedules to cause the least disruption or going the extra mile to clean spills that were not anticipated. Their dedication to providing superior service makes routine cleaning worth the effort, building lasting relationships upon decency and trust.

Because they understand how important their customers' peace of mind is, IJCSA members provide great customer service. By emphasizing personalized solutions, clear pricing, and diligent attention to detail, they go above and beyond every day. Excellent customer service is a fundamental philosophy that infuses every encounter, not a catchphrase. Browse the IJCSA Business Directory and reach out to a local member who also subscribes to your passion for excellence to see the difference professionalism and hard work can make.


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