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 International Janitorial Cleaning Services Association

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Why IJCSA Members Are the Gold Standard in Customer Service

22 May 2025 10:15 AM | Lori Beron

At the International Janitorial Cleaning Services Association (IJCSA), we know that great customer service is what keeps clients coming back. It’s not just about doing the job — it’s about how you treat people while doing it. Our members are trained to show up with a positive attitude, a strong work ethic, and a genuine desire to help. We believe in being professional, respectful, and responsive, whether we’re cleaning a home, office, school, or medical facility. Clients aren’t just another task on the schedule — they’re our priority.

What really makes IJCSA members stand out is our commitment to going above and beyond. We listen to what our clients need, pay attention to the details, and treat every space as if it were our own. Our members are proud to be part of an association that values integrity, accountability, and kindness — because at the end of the day, good service is about more than clean floors. It’s about building trust. Find an IJCSA-certified cleaning professional near you in the IJCSA Business Directory and experience customer care the way it should be.


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