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 International Janitorial Cleaning Services Association

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Customer service is important

29 Jul 2025 11:34 PM | Shannon Leonardson

Good Customer service is the most important way to grow your business. Word of mouth and happy customers will keep them coming back. It doesn’t take a lot of effort, just common sense. Everyone likes to know you care about them and their needs. It can be a service your offer or a product. The principles still apply. Let them know you hear them and understand their concerns. Make sure your body language says so by having good eye contact and always smile.Then make sure they are happy with your solution. This will go far and so will your business.

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