Great customer service also means understanding the client’s environment. Whether it is a school, medical office, corporate building, government facility, or commercial property, IJCSA members recognize that no two spaces are the same. They clean with purpose—protecting occupants, extending the life of surfaces and flooring, and supporting healthier indoor environments. Clients are not just purchasing cleaning services; they are investing in reliability, compliance, and a professional image that reflects well on their organization.

The members of the International Janitorial Cleaning Services Association (IJCSA) exemplify what great customer service looks like in action. IJCSA professionals operate with industry knowledge, ethical business practices, and a commitment to excellence that goes far beyond “basic cleaning.” From proper chemical use and equipment handling to OSHA awareness, disinfection protocols, and customer communication, IJCSA members are trained to deliver consistent results with accountability. They listen to clients, customize services to fit each facility’s needs, and respond quickly and professionally when adjustments are required—because true service is proactive, not reactive. Some of our members are:

• 1.      The Clean Time
  https://cleanteamcincy.com
• 2.      Jross Cleaning  
  https://cleanteamcincy.com

When you choose an IJCSA member, you choose a network of cleaning professionals who take pride in their craft and stand behind their work. IJCSA represents businesses that are committed to raising industry standards, building long-term partnerships, and delivering service you can trust without constant oversight. That is great customer service—and that is the IJCSA difference.