IJCSA tends to take every aspect of the janitorial business very serious. Starting from the ground up with varies types of certifications. They are all VERY important certs regarding the industry but the customer service certification is the most valuable to a company. 

Find A Professional Janitorial Service Here. 

Customer service is the first service a client actually receives from a company before a job is even started. If you draw the customer in with proper greetings and attention they want, they could possibly find a different company to hire. A Lot of people do not know exactly how to address a customer who is needy or upset over a poor service provided. IJCSA teaches that quality every company should adapt and practice daily.