International Janitorial Cleaning Services Association

Featured member

Featured member

Customer Service Is The Key To Success

17 Apr 2019 10:11 AM | HL Humphries

One of the first things I have learned since joining IJCSA.org is the importance of providing good customer service! Customer service is the most important key to any business. It doesn't matter how good your service is if you treat your customers terrible. Customers today can voice their feelings and demand to be heard. It's important to treat your customers the way you want to be treated. That is the golden rule of life not just customer service.

The word service is in the name of our cleaning company. This makes services the most important part of our business. Our customers keeping using us because we have proven to give them the type of service they want. Our customers have recommended us to other companies. That is the best proof of great customer service! We listen to them and take care of their needs. These are the key points that IJCSA stresses to all of their members. 

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