International Janitorial Cleaning Services Association

Featured member

Featured member

IJCSA Customer Service and Training

16 Feb 2020 9:13 AM | Joe Gonzalez

The training at IJCSA is well taught to improve a company's attention to customer service. Greeting a new or existing client with a hand shake and eye contact; establishes solid welcome. It does not take but seconds to smile and greet a customer with confidence. As a Member of IJCSA Team , it is critical to always have the customers best interest at heart. 

Our company ensures that each client is completely satisfied with our service/s. We have taken and implement the SEC acronym. We smile as we approach every customer; we establish eye contact to reaffirm our visual communication and finally we establish a positive welcoming comment. Keep in mind that your organization/company is dependent of your staff ability to communicate to your clients. I am please to have added this curriculum into our team.  

Thank You, Joe


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