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 International Janitorial Cleaning Services Association

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What good customer service is

19 Mar 2020 2:55 PM | Deleted user

Good customer service is important in every business, but especially in  service oriented industries. As business professionals, we want to ensure we create and maintain healthy relationships with our clients, thus ensuring longevity of our contracts. The old saying "People do business with people they like" stands true today!

Customer service is a vital part of any janitorial cleaning service. Our customers hire us to provide them with a clean and healthy workplace. They need to know that we value them, their health and their property. By listening to and responding to their needs, and following up to keep abreast of any changes that might occur, we give them peace of mind and ultimately a client for life.

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