Customer Service is the deliberate act of taking care of customers' needs by proactively delivering professional and high-quality services, thus improving the overall customer experience.  It is important to strive for excellent customer service as it promotes good rapport with clients and fosters additional opportunities for long term business relationships.  As it relates to the cleaning industry our clients rely on our knowledge and ability to ensure safety and proper hygienic standards in their working environments.  

Especially in this current pandemic of COVID -19 the demand for our skills are sought after more than ever as the world has now recognized the true value of our industry.  It is time for us to demonstrate more profoundly how significant a role we play in the sustenance of daily life activities. 

In partnership with the IJCSA, which is internationally recognized as a resource for knowledge, skills certification and seeking out the highly trained janitors to deliver consistent customer service; IJCSA aims to ensure that our cleaning services are consistent, environmentally friendly as we strive to maintain a healthy environment for our end users.