International Janitorial Cleaning Services Association

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Featured member

Featured member

What great customer service looks like

28 Jun 2020 5:31 PM | Jade Haspect

In order to have a successful cleaning business it is absolutely essential to go above and beyond with customer service. Good customer service consists of listening to your customers needs and wants, addressing their issues and making them better in a timely fashion. It's also important that while dealing with customers on a day to day basis you have a positive and uplifting attitude and follow up with how everything is being presented to them.

This is why IJCSA members are excellent with customer service as they get the proper training necessary to ensure that clients are put first, and you can trust that customer service is top priority.


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