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 International Janitorial Cleaning Services Association

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Think long term – A customer is for life

01 Jul 2020 1:10 AM | Deleted user

The success of the business depends on good service. It is important to develop stable relationships with clients. Listen to the customer and solve their needs will make the customer loyal to your business. 

JetBlue Experience

Paul Brown was flying JetBlue airlines when he casually tweeted that he couldn’t grab his Starbucks coffee before boarding the plane because he was flying out of the smaller terminal at Boston’s Logan airport. Within seconds of seeing the tweet, JetBlue sprang to action and the airport customer service team delivered a Starbucks venti mocha to his seat on the plane. Brown was elated and raved about JetBlue on Twitter.

It’s the little things that count and produce loyal customers.

Good Luck!



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