The difference between a good cleaning company, and a great cleaning company can be as simple as a smile, or a friendly gesture by one of your employees. Whether you hold the door open for a tenant, or you pick something up that a guest has dropped, these little things can change someone's day. How do you show someone you acknowledge them when you are social distancing and wearing a mask? Friendly attitude, positive reinforcement, and greeting your stakeholders goes a long way. 

All the members at IJCSA have gone through the training modules, and they are here because they care. At FBM, INC. we pride ourselves on our customer service. Our staff has been highly trained to treat every customer as if they were our only customer. Every once in a while we run into the "tough" customer, who is not satisfied with our service. We always listen to their needs and find a solution where everyone is happy. They are our priority, even if it takes us longer than normal to fix the problem.

At FBM, Inc, we are here to for you because we all know that good service is hard to find.