Customer service is the support you offer your customers, before and after they buy and use your products or service. That helps them have an easy   and enjoyable experience with you. Before we just touch the customers by the phone or email. Right now we can reach the customers feedback with phone, e-mail, text message, mail, social media.  are

     The most important customer service skills 

- Respect the customers. 

- Should be patient

- Self control

- Attentiveness and Empathy

- Communication skills and Responsibility

- S.E.C are really important too. Smile, Eye contact, and Comment

- and last part is solve the problem.

     IJCSA's all information and all course is really helpful. thank you ijcsa.