When you're facing a biohazard situation you want to know the company that is going to deal with your situation is well trained in all aspects of the trade. You want someone who is going to safely clean, disinfect and sanitize every area or item that may be affected right? 

Well look no further, IJCSA has you covered! When it comes to their biohazard cleaning certification you can rest assured that the company you chose will be trained in ALL categories. When you think of biohazard situations you probably think of murder cases or contaminated waste accidents right? Well, that's only a couple things that are covered in biohazard clean up. 

With IJCSA all members are certified in Chemical Hazard Clean up, Mold Inspection and Remediation, Bloodborne Pathogens, Carpet Cleaning and Customer Service to ensure that you're getting the best of the best. If you're dealing with a death whether it's sudden or expected IJCSA members know how to clean up the situation safely and effectively but they also know how to take care of you emotionally in this hard time of your life. Or maybe you have a hoarding situation on your hands, IJCSA members will take care of that too!

Regardless of the situation, IJCSA members are properly trained and ready to help you in your time of need.

Why does it benefit me, an individual, or a business to be "Green Cleaning Certified"?

There are many reasons for wanting to be certified within the realm of green cleaning, but having peace of mind over product ingredients being safe and effective and environmentally friendly, promoting green cleaning amongst employees and within the community, and providing safe alternatives to service my client's homes, are some of the greatest reasons and benefits for wanting to have an official certification.

One of the absolute greatest benefits I see to having a green cleaning certification is the knowledge of what products or ingredients I am using within my business. I want to make sure that the products I use are safe, effective, eco-friendly and biodegradable. I have a big heart for the environment, and in return, I know that having an official green cleaning certification will allow me to feel accomplished that I am following the proper green cleaning guidelines and using the right products to keep myself, my clients, and the environment safe from harsh chemicals.

Having a green cleaning certification would also allow me to educate others and to influence those I work with the importance of green cleaning and the importance of using natural and safe cleaning alternatives. I strive to keep myself and those I work with safe, and having a green cleaning certification would only enhance my dedication to others to show them that I care about the environment and their safety. Having such a certification would also influence others, I would hope, to do their own research and to investigate using all natural cleaning products and to use guides such as IJCSA's Green Cleaning Directory to find green cleaning services that are properly certified within the green cleaning field. This by default, leads to a more knowledgable and well-rounded community that is safe and free from hazardous chemicals.

Knowing what chemicals I am bringing into not only my own home, but my client's homes, is another huge benefit to having a green cleaning certification. I can tell my client's with confidence that I know my information, and can tell them proudly, that I know how to look for and use green cleaning alternatives that have been proven safe and effective and can proudly advertise green cleaning products that have not been greenwashed.

Whether an individual or a business, being green cleaning certified is a huge step in providing others with the confidence that you have a good knowledge of chemicals, green cleaning products and procedures, and promotes and builds trust with that other individual. 

It helps the environment, it helps reduce pollution in our waterways and into the air. They are less expensive. they have fewer antibacterials. Most green or environmentally friendly cleaning products do not contain antibacterial agents. You will have more knowledge of ingredients that are in the cleaners you use. So basically you can have a healthier home for workplace. A purer environment the use of safer products. Better air quality they are less expensive and have fewer antibacterials as I stated earlier.

The importance of customer service is that customers care about whether your business treat them well. They understand it is impossible to be perfect, but it is conceivable to be better and provide them with the best service imaginable. The way to achieving that success in the janitorial industry is not just offering a great service but offering exceptional customer service like how our members of the International Janitorial Cleaning Services Association (IJCSA) provide (https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service)

IJCSA members, who are trained and certified in customer service, understand the service we provide our customers stands out as the most important aspects in our business. In the janitorial sector, we ensure our customer service is interpersonal. It is all about a welcoming smile, paying attention to our customer and getting to know more with regards to what they want, with the intent of building customer loyalty through quality service.

Janitors are important because  they help us keep and a safe and clean place and work area .they do their  job in order to meet the needs of others This aspect of their job is the basis of every other job out there regardless  of products or services  being sold .Every public facility public  restroom work offices hospitals and hotels and restaurants to name a few need Janitorial services. Without them there would be a lot of disgusting buildings and mad people around. There is a great need for this type of work just like any other ,so why look down upon the people doing it for you.  

Its important for all Employees to know about Bloodborne pathogens because of exposed to germs ,viruses ,and potentially infectious agents on a daily basis. after that's part of working in any environment with high concentration of people.  In particular ,bodily fluids including blood and vomit carry the risk of disease. As a result employees must be familiar with the policies and procedures necessary to prevent infections from bloodborne pathogens. Even if you are not exposed to bodily fluids as a routine part of your job you need to be prepared. Chance are you could come in contact with blood vomit and other bodily fluids in environments at some point.  

Excellent customer service is the backbone to the organizations that are members of the International Janitorial Cleaning Services Association, also known as IJCSA.  Members of the IJCSA are specialists in the area of customer service, but what does that mean?  Members who have taking the IJCSA Customer Service Certification program learn not only what it means to not only provide excellence in customer service but also subscribes to the IJCSA tenets of customer service. So, what does this mean to you, the customer?

First, IJCSA members understand the importance of being present for the client.  This takes many forms but at the core the members ensure that the client is heard, understood, and cared for in each and every transaction.  Next, the members of IJCSA are committed to listening to you, the customer, as we seek to truly understand each unique situation.  Finally, by committing to listen, empathize, clarify, and work to a satisfactory solution each member is ready to be a committed partner in meeting your cleaning and janitorial needs.  If you would like to speak to a member in your local area please check out this link https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service and find someone committed to the customer service you deserve!

Members at IJCSA are highly trained, educated,  at customer service and having a professionalism in the attitude, ethics, and great work habits. While attending an IJCSA course, I can see why we make sure customer service Is number one. Without customers you have no business. You listen to your customers, you answer them, you show your customers you are listening, you exceed their expectations, and lastly you thank them.

It is very important that anyone who cleans a healthcare facility is doing it properly for many reasons. The main reason for doing a proper job however is simply to contain and prevent the spreading of any potentially infectious germs or viruses that may be present within the facility or room.

Knowing the reason however is just the first step, then it is just as important to take precautions to keep yourself & others protected. Using the proper PPE or Personal Protective Equipment (such as: Gloves, masks, & protective eyewear, etc.), is the best way we have for doing this. Using the proper PPE will not only protect you but also the patients, their visitors, co-workers & any other person you may come in contact with from being exposed to potentially harmful viruses, etc.

Another very important factor to remember when cleaning healthcare facilities is to implement the 3 rule method used for cleaning patient rooms which can also be used in other locations as well. The 3 rule method starts with: cleaning the area from top to bottom moving clockwise, then you should do dry procedures first(sweeping, garbage, etc.) & then of coarse clean anything that needs to be done wet, the 3rd rule is to clean using a consistent pattern like a back & forth motion or a side to side pattern. 

The most important part when cleaning a healthcare facility starts with choosing the proper cleaning crew, find your certified service here: https://ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

We should always be looking for ways to make our business better than it was yesterday. The need for services is constantly changing but somethings will remain. Carpet cleaning is the next addition I plan to add too my business. Carpet cleaning is an excellent opportunity to upsell your residential and commercial clients. Carpet cleaning when done effectively can warrant life long customers.

I recently purchased a Bissell Big Green Commercial cleaner and have been taking courses and watching videos on how to effectively clean carpets. The training that I received here at IJCSA was so informative. I plan to educate both my staff and myself continuously on effective carpet cleaning methods and continue to strive for 100% customer satisfaction.