Great Customer Service is integral in every industry, but for those who are employed in a service position know this secret; A service industry can not exist without our clients / customers. As Cleaning Technicians, it is of the upmost importance for us to place our customers at the forefront of our business’. We must strive to make sure that our customers feel comfortable and understood by us. Not one client has the same needs in their home or business; therefore no one can clean exactly the same, but every customer service experience should be the same. Exceptional customer service begins with the technicians of the company. They must have a warm and friendly approach to all clients.

It is important that they smile, make eye contact, and ensure that the needs and priorities of the client are heard and understood. Every client should be made to feel at ease with the service provided; and the technicians in turn must be cheerful, friendly, and knowledgeable in both cleaning techniques as well as company policies. The next key in exceptional customer service within a cleaning company is following up with a clients.

As Cleaning Company Owners we care about the quality of the work our technicians perform. This also means that we must get feedback from our clients. Doing this ensures that any problems that arise are handled promptly, and that the customer feels valued. When our customers feel valued and cared for, we as a company can develop and grow.

    Everyday cleaning chemicals can be very dangerous and even fatal in some instances depending on the situation. Most people don't think about the difference between toxic chemicals and natural cleaning products. Needless for some they're all the same.

    However, everyday cleaning chemicals has a variety of harmful effects to the human body and everything around us. Just because you don't see it or smell it doesn't mean its not there. Green cleaning products is all natural and will not harm anyone or anything. 

    Products that we often see such as aluminum and ammonia can be very dangerous and harmful to our well being. A product like ammonia can cause respiratory problems and permanent damage depending on the situation. Nevertheless, green cleaning products derive from all natural resources and is EPA approved and safe. 

     Green cleaning is pure cleaning and gives longevity as well. Green cleaning doesn't effect your allergies or cause health problems. This can only benefit your health and the well being of others. 

    To learn more about cleaning safe go to the "IJCSA Green Cleaning Service Directory" for more information. Every company should promote green cleaning. The safest way to clean is to do green cleaning!

    I'm a believer in doing everything naturally. I try my very best to apply that to my everyday life. Knowing that I'm able to use all natural resources for my cleaning service gives me a peace of mine when I'm talking to my clients as well. 

     I believe my clients appreciate the fact that I care enough to give them the best quality of service for their well being. Being green cleaning certified earns my clients trust and to me that's the best customer service I can ever offer. This is going to benefit my business no matter where I go.

    My clients will never have to worry about any hazardous situations or chemicals of any kind. They can be confident knowing that there business or home is naturally COVID protected. Also, their health is protected as well. 

    Together we can save the world one day at a time utilizing green cleaning service products for our protective needs. To learn more about the green cleaning services you can go the IJCSA Green Cleaning Service Directory for more information. I will always promote green cleaning service products for my business needs. 

    A green cleaning service is an all natural approach for everyone's well being and environment. There are no toxic chemicals, deadly fumes or flammables! This approach is to put everyone's mines at ease knowing that they are COVID protected naturally and there's nothing better than that.

    The products are EPA approved and safe for all humans, animals and even plants. There are no hazards, danger or threat when it comes getting a green cleaning service! Also, the products have a very nice aroma to them. 

     You can never go wrong with ALL NATURAL. So, what are you waiting for? For more information please go to the "Green Cleaning Service Directory" to get the information you need to protect yourself and everyone around you. 

    All natural cleaning is the best way to clean anything anywhere. I believe anyone who's concerned about their health and others well being would agree to that statement as well. We all know that toxic chemicals can be very hazardous and dangerous to the human body. 

    Nevertheless, as the old saying goes "it's better safe than sorry" regardless of what it looks like. Green products derive from all natural ingredients and is free from toxic and bad chemicals. I call green cleaning the alkaline way of doing things in your environment and community. 

Customer Service is the root to success when it comes to growing and maintaining your client base. Here at IJCSA we pride ourselves on customer service and always strive to ensure customer satisfaction. We know that you can choose to business with anyone else and we thank you for choosing us. Our customers are the driving contributing factor to our growth.

 Customer service is the art of learning to handle your clients and customers effectively. We want to make sure you walk away ready to tell a friend about the great service that you received. Even better we are located all throughout the country if you’re looking for a great janitorial service in your area you can always use our directory https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service to find someone in your area. In the Janitorial field it is extremely important to practice and exercise excellent customer service. It’s safe to say you don’t have to look any further to find the pleasant cleaning experience that you desire.

SAFETY FIRST should be the operational theme of any cleaning company charged with the janitorial duties for any given facility. Safety of the janitorial employees, the facility employees, and any clients, visitors, vendors, etc., who may enter the facility.

The understanding and handling of all solutions and chemicals used in the performance of a janitors' duties is an utmost prerequisite in workplace safety. Employees must become familiar with Safety Data Sheets, the information found thereon, and cautionary statements attributed to each product. Making SDS information readily available and providing training can ensure that employees comply with these regulations. 

The handling of the possibly dangerous chemicals and substances found in the workplace is crucial and must be taken seriously by facility management, janitorial company management, and janitorial employees.    

 Knowledge of Bloodborne Pathogens and proper cleaning techiques is essentialfor employees an staff. The process of proper cleaning and desinfection in the contex of bloodborne pathogens carriers a greater importance given the seriouness of the infections that can be caused by bloodborne pathogens.

Some of the more serious bloodborne pathogens include hepatitis B, C and HIV contraction of any of those microorganisms can lead to life threatening illnesses that pose serious dangers to employees carrying out desinfection and cleaning procedures where those pathogens may be found.

A usefull recommendation is to always assume that a bloodborne pathogens IS present at location to be cleaned or desinfected and to procceed accordingly. Knowledge of disposal procedures is critical. One of the more important disposal procedures to keep in mind is to follow color coding disposal bins.Tha is, to properly dispose materials in bins that are designated for those materials by color coding or label.

The Coronavirus Epidemic in 2020-21 has demonstrated the importance of have the high level of cleaning in homes and business to minimize the risk of infections by virus and bacteria. 

• In healthcare the high level of cleaning standards that are used because of the high frequency of infect patients that used this facilities and the  bloodborne pathogens  that are often present can be used in regular home and offices to improve the infection control prevention. 

  The benefits of this higher standard of cleaning at home and regular business are:

• ·      less employers would be sick and would miss less days of work
• ·      families and individuals would be less infected by the diseases
• ·      the society will be more protect in general as spreads of diseases will be great reduce.     

This higher standard of cleaning is more complex. The used of the correct PPE (Personal Protection Equipment), Cleaning product with the higher grated and the correct application of this products are just some examples of more extend knowledge that is require of the cleaning professional. This professional should have received proper  medical cleaning training and a certified professional is recommend. 

To find certified cleaning companies that can help you in this higher standard level of cleaning, disinfection and sanitation check the following links of IJCSA Janitorial Service Directory. 

Find Professional Certified Medical Cleaning Firms In Your Area Here

It is important for cleaning employees and staff to know the importance of bloodborne pathogens because anyone who is exposed to them are a risk of serious life threatening illnesses. Bloodborne pathogens are very infectious microorganisms that are present in the blood that can cause disease in humans.

An employer is required by law to provide bloodborne pathogen training to their employees and staff. This will ensure that the employees understand how to use safe practices when handling hazardous materials, such as bodily fluids, blood and vomit.

The bloodborne pathogen include hepatitis B and C, as well as HIV. Once you train your employees on bloodborne pathogens they will better understand the employers responsibility to provide them with person protective equipment. They will also understand the steps to take report potential exposure to the employer