In today's environmentally focused world, it's important to have a good up-to-date green cleaning program.  Not only will you and your employees be able to actively respect and protect the environment of your client's homes and businesses, you will in fact be able to increase your business.  The benefits then, are two-fold and immeasurable. 

When the public know that your company cares about the environment and have their best, best interests at heart, they trust you more.  When the public trusts you, they feel more comfortable spending their money with you.  Money though is not the only thing we want.  We all want to impact and take part in our communities.   By adopting green cleaning programs we're able to stand with our communities for a healthier tomorrow. 

Customers are people, too!

To truly master excellence in Janitorial Cleaning, a company must master customer service. The keys to good customer service are -

1) Listening to the customer to find out exactly what they think makes a building clean and well-maintained. Each customer and facility is different.

2) Documenting/Remembering key elements about their industry, facility and even the individual themselves to help the contractor to meet and exceed that particular customer's needs.

3) Continually maintaining open communication so that concerns/problems are identified and resolved quickly before the customer considers looking elsewhere for excellent service.

Think about an occasion where you were given excellent customer service and how it made you feel. Was there -

- Mutual respect and concern for the problem and the desire by both parties to resolve the issue quickly?

- Confidence in the company and individual who was servicing you? This confidence is achieved by informing the customer what exactly will be accomplished and sticking to it!

- Relief that someone who was considered the industry leader and authority was handling the job?

The last thing a facility manager/property manager needs are complaints from employees or tenants. If care and concern are truly felt by the customer representative, the job is handled thoroughly and with the utmost customer satisfaction.

We at COMPANY NAME believe in putting our customers first. We know that without our clients success, we will not be successful ourselves and that is one of the many reasons we ensure we put our clients needs first. With our experiences we note that members of IJSCA are far more likely to also place customers priorities first. 

Customer service is a priority for members of IJCSA. Please visit the IJCSA Business Directory attached below to locate a cleaning business that will put your needs as a customer at the top of their priority list.

IJCSA Business Directory.

A green workplace has been found to be safer for employees and visitors alike. Also, in many instances, green cleaning processes are better for your facility.

As a cleaning service provider I want to also provide the option to my clients, of having their home cleaned with  products that don't harm their health. since many people suffer allergies and some people even use our cleaning service because they have a new born baby at home . or a family member with more serious health problems , or simply they like the idea of better having their house chemical free

I want to be the one that not only provides a cleaning service. but also provides the option of having a green clean home. And being a green cleaning certified will give my clients the relief of hiring someone who actually knows and provides what they need.

Mold can be a very serious problem when it lands on a wet or damp spot and begins to grow. Mold also has the potential to cause health problems for you and your pets such as nasal and sinus congestion, runny nose, respiratory problems, chest tightness, coughing, throat irritation and sneezing, etc.

Phil Ray’s Cleaning Services is a local expert in commercial professional mold removal and remediation and here to serve your needs regarding mold issues such as mold cleanup, mold removal, mold remediation, mold damage, mold restoration and mold spore removal.

Our specialists are available to answer your call 24 hours a day, 7 days a week. Contact us now at xxx-xxx-xxxx for same day service or schedule an appointment online at www.xxxxxxxxxx.com. For additional mold cleaning/removal tips and resources, visit Flood Damage Directory.

Example of a 1st intro letter to Property Management

Thank you so much for the time to open and review this mailing.

I am fairly certain that many of the same types of companies contact you on a regular basis; if not, I know that someone is always trying to sell something, at least.

(NAME) Property Management probably organizes cleaning before and/or after tenants move, pre sales, and for showings. We admire anyone in the cleaning company, especially if they have caught your eye.

Please consider us if you ever need help with deep cleaning, routine residential cleaning, move in/move out services and even house sitting. All our services and products are green, organic, and eco-friendly

Thank you for your time. I have enclosed some items, which upon consideration, you might like to display in the office, pass out to clients, and even friends.

With greatest respect,

http://www.ijcsa.org/Green-Cleaning-Services

WE CLEAN GREEN

The Green Clean Team is committed to providing the best cleaning available by using established methods and superior products. There is no task that we can’t tackle.

WE JUST DON’T CLEAN, WE CLEAN GREEN!

We are Green Certified Cleaning Company.  Please look for us or a provider near you in the Green Cleaning Service Directory.

Without customers, we would be out of business.  Therefore, listening to our customers and providing the highest quality service to them is essential to our business model.   Adapting to our clients ever changing needs is important.  This applies to all members of a company.  The culture of a company starts at the top but is felt at all levels.  The employee that faces the customer is the key person who can obtain first hand knowledge of how the services are being perceived by the customer and is the one who can adapt immediately to requests by the customer to meet their needs.  

Being a member of the International Janitorial Cleaning Services Association is one way of demonstating that we, as business owners, are dedicted to standing out amongst our competition. For a full list of those organizations that have the customer service certification please follow this link. 

IJCSA Cleaning / Janitorial Business Directory

A well designed green cleaning program is critical in having a health work and living environment , first it improves health by removing harmful chemicals and replacing them with non toxic cleaning products that are just as effective.that in turn reduces worker safety issues,improves worker heath overall.Another benefit is good community relations.