Advertising the brand in business is essential to the success of the business life span. IJCSA provide information and articles within the Carpet Cleaning Directory, there you can reach out to other operators and their methodologies regarding carpet care.

Good customer service is providing quality service to your clients.We are always happy when customers are satisfied. Unfortunatelly there are times when customers are not satisfied with their services. All members with IJCSA are trained to handle customer complaints professionally. 

IJCSA companies members are exstensively trained to manage relationships with clients. We listen to client's concerns and collectively work with clients to come up with viable solutions. IJCSA members actually care about our customers. Click on the link below to find a service provider in your area.

https://www.ijcsa.org/Janitorial-Service-Directory-Find-A-Janitorial-Service-JanitorialServices

You can’t trust just anyone to handle your carpet cleaning needs! Trust the professionals who are certified and trained threw IJCSA to handle your needs properly and professionally. 

Bloodborne Pathogens can pose a serious threat to the health of all cleaning employees who encounter them within their work duties. Bloodborne pathogens come in the form of many deadly and life altering diseases, such as HIV and Hepatitis B. It is vital that before starting a job where there is even the potential to come into contact with bloodborne pathogens that each cleaning employee fully understands the dangers associated with them. Even more important for the individual is acquiring the knowledge and skills to protect themselves against catching these bloodborne pathogens, while successfully completing their work duties.

Understanding the dangers means understanding what bloodborne pathogens are and how they can be transmitted. It’s not just by blood but other bodily liquids such as saliva and vomit that can pose a serious threat of exposing a cleaner to possible infection. Just by removing trash containing syringes, or cleaning up laundry soiled with body fluids or even vomit from a child can expose someone to the very worst of bloodborne pathogens.

Once a cleaning employee has been educated of the dangers that bloodborne pathogens can hold, it is easier to teach them how to safely protect themselves and also what to do in the unlikely case of a health breach occuring. Protection comes in the form of following universal precautions set out by OSHA in their bloodborne standard. One of the main foundations of this standard is that you should always assume any blood or bodily fluids that you come into contact with will be infectious. By thinking this way you will always act in accordance with the specific cleaning rules you will have been taught. Remember the best defence is a strong offence when dealing with such high stakes.

Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback.

In addition to causing significant property damage, mold can produce allergens and irritants that can cause health effects.  Professionals understand mold and mold growth and have the training and equipment to remediate the mold in your home or business.

Understanding Mold

Microscopic mold spores exist naturally almost everywhere, indoors and outdoors, so removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air, and they may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to w

Understanding Process

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Emergency Contact

The mold cleanup and restoration process begins when you call our Customer Care Center. Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Assessment

 Professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. They use various technologies to detect mold and hidden water sources.  

Step 3: Containment

They use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Their specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. They utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears.  Professionals use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning 

Professionals clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

 https://www.ijcsa.org/Flood-Damage-Restoration-Services

 Study findings show that strong leadership systems focus on customers, motivate employees, and implement their customer service vision. They also focus great attention on gathering the information needed to track customer satisfaction, and employees overall performance. Customer service should be designed and delivered seamlessly from the customer's point of view. Customer-driven operations lead to success. Decentralized, uncoordinated customer service provision makes for a most frustrating experience for customers.

 

IJCSA is the international cleaning service association. It and its members main purpose and goal it to provide your business and its employees the ability to be the best can be. Its members are trained and certified customer service. As a member our companies goal is to always provide top of the line customer service to our clients past future and prospective. This is the goal of all members of IJCSA

We are a new company that is focused on building our companies reputation on providing high quality services.  We believe this is best accomplished by investing in our employees. Our goal is to invest in the following to ensure our work force is best equipped to carry out their duties.

Screen

Trainee program

Mentor program

Safety

Certifications

Feedback from customers incorporated into our process improvement.

We firmly believe that a robust reception and integration into the industry for new hires will produce a superior technician who is versed in all aspects of our efforts to provide a Green Business option for the public.

https://www.ijcsa.org/Green-Cleaning-Services

As we grow more conscious of the fragility of the environment, we’re recycling, we’re cutting down on plastic products, and we’re thinking more about the chemicals we use for things like cleaning. With such a focus on eco-friendly practices, you can make your business more profitable and better for the environment if you know how to become a green certified cleaning company.

 

Being green certified isn’t as difficult as it may sound. In most cases, you’ll need to implement green cleaning practices and then have a third party evaluate those practices to determine if you are using environmentally sound practices. This can help expand your customer base substantially because the businesses that you clean are growing more interested in green cleaning practices. It’s better for the health of their employees, as well as the health of the earth.

 

 

Most organizations that will certify your company as green have a few requirements. The first is that you use green cleaning products and practices. To become certified, your business has to be almost exclusively green, depending on the agency you use for certification.

Once you’ve taken steps to become green, there’s usually an application to fill out, and possibly a fee. Then, the agency you’re working with will audit your business to make sure that you’re using the green cleaning practices you claim to. If any of your products or services are deemed not eco-friendly, the agency will help you to adjust your offering so that it does fall in the green category. You may also be required to renew your certification yearly to make sure that you’re still up-to-date with the latest in green cleaning technology and products.

When you’re certified, you’ll be able to advertise the credential along with your services, which will likely make you a more appealing vendor than a cleaning service that merely uses traditional methods. It can be dangerous to advertise your business as green if you don’t have a proper certification because doing so may open you up to lawsuits if it’s discovered your practices aren’t actually green. That’s why learning how to become a green certified cleaning company is worth the time, effort, and money, since it not only helps to expand your customer base, but it also protects you in the event someone doubts your claim.

 

 

https://www.ijcsa.org/Green-Cleaning-Services

As we grow more conscious of the fragility of the environment, we’re recycling, we’re cutting down on plastic products, and we’re thinking more about the chemicals we use for things like cleaning. With such a focus on eco-friendly practices, you can make your business more profitable and better for the environment if you know how to become a green certified cleaning company.

 

Being green certified isn’t as difficult as it may sound. In most cases, you’ll need to implement green cleaning practices and then have a third party evaluate those practices to determine if you are using environmentally sound practices. This can help expand your customer base substantially because the businesses that you clean are growing more interested in green cleaning practices. It’s better for the health of their employees, as well as the health of the earth.

 

 

Most organizations that will certify your company as green have a few requirements. The first is that you use green cleaning products and practices. To become certified, your business has to be almost exclusively green, depending on the agency you use for certification.

Once you’ve taken steps to become green, there’s usually an application to fill out, and possibly a fee. Then, the agency you’re working with will audit your business to make sure that you’re using the green cleaning practices you claim to. If any of your products or services are deemed not eco-friendly, the agency will help you to adjust your offering so that it does fall in the green category. You may also be required to renew your certification yearly to make sure that you’re still up-to-date with the latest in green cleaning technology and products.

When you’re certified, you’ll be able to advertise the credential along with your services, which will likely make you a more appealing vendor than a cleaning service that merely uses traditional methods. It can be dangerous to advertise your business as green if you don’t have a proper certification because doing so may open you up to lawsuits if it’s discovered your practices aren’t actually green. That’s why learning how to become a green certified cleaning company is worth the time, effort, and money, since it not only helps to expand your customer base, but it also protects you in the event someone doubts your claim.