International Janitorial Cleaning Services Association

☣ 10/21/2021 Covid-19 Update ☣ - We are experiencing high call volume. To find a certified janitorial service near you still in operation and accepting new clients please click here. 


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The Importance of Customer Service in Cleaning

25 Sep 2021 8:18 AM | James Hinsley

The importance of Customer Service in Cleaning

In the competitive service-driven sector, mastering the art of customer services separates high-achieving firms from mediocre companies. The majority of Fortune 500 companies excel by placing outstanding customer services are the forefront of their organizational ethos. At its most basic, customer service is the ability to support and provide clients with exceptional before, during, and after services. Providing customers with a memorable experience leaves consumers feeling respected, valued, and understood. Understanding the importance of serving customers helps build trust, transparency, and uniqueness in the commercial cleaning industry. If consumers feel they are being listened to and catered for, they become long-term clients. We believe this approach is the best way to grow your business and serve customers well.

Every member of our team works with the knowledge that customers come first. We don't just say this; we actively ask questions, gather ongoing feedback, and compile reports for our customers. Our staff members participate in learning and development to invest in their clients. We ensure all staff are proactive members of IJCSA and thrive on achieving and gaining certifications in continued growthPlease click on the link to explore a comprehensive list of membersInternational Janitorial Cleaning Services Association - Find Cleaning Service (ijcsa.org).

 

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