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11/30/2021 Covid-19 Update - We are experiencing high call volume. To find a certified janitorial service near you still in operation and accepting new clients please click here.
I've worked in customer service pretty much all my life from retail, banking, mortgage business, insurance sells, to cleaning. In every type of business that requires customer service; communication is key. Being able to understand a customer/client needs and following through with them is the bottom line of a successful partnership.
I have learned that in the cleaning business world, when you treat your clients as friends instead of just a means of a paycheck that they receive you as trustworthy, reliable, and dependable and also someone they can call on in their cleaning needs. I hope to learn more from the courses I'm taking with IJCSA, https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service, and can add these courses to my list of reasons that I can provide my customers with a professional cleaning experience.
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