Good customer service provided by janitorial businesses is a key component to supplying high quality work. Great customer service makes the customer feel heard, understood, and cared for while working towards the resolution of a problem. When complaints arise, the business must ensure the issue is efficiently addressed by providing solutions, clarifying any misunderstandings, and following up with the customer to confirm satisfaction. IJCSA members work hard to please the customer by going beyond their expectations, and ensuring they feel taken care of while problems are being addressed. You can be sure that when IJCSA members are working to resolve customer complaints they are doing so with the highest degree of dedication to the client's needs and their satisfaction. You can find a list of ICJSA members in the following link: https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service