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 International Janitorial Cleaning Services Association

  Storm Damage Update 12/5/25  - We are experiencing high call volume. To find a certified water damage restoration service near you please click here. 


Featured members

What great customer service is?

20 Sep 2025 8:24 AM | Jeremy Larsen

One thing that determines a successful janitorial and cleaning business is great customer service, and IJCSA sets the gold standard in the field. It’s in our belief system that customers don’t just deserve clean toilets and floor tiles, they deserve peace of mind knowing that we genuinely care about their well-being and satisfaction. Our members are trained to put the customer first! From the first phone call to the last finishing touches. We define great customer service by not just what the customer sees, but also what they don’t. Whether it’s responding quickly to special requests, keeping them updated on our progress, or ensuring every detail is handled with care, all IJCSA members strive to go above and beyond to make clients feel valued and cared for.

What makes IJCSA members special? The dedication and passion our members bring to each job is what sets us apart. We don’t just meet the bare minimum, we build lifelong relationships built on trust, respect, and great service. If you’re in search of a janitorial provider that sees you as a partner, not just a contract, you can find them in the IJCSA Business Directory with over 1,000 businesses and counting that would be more than happy to help. Every listing in the directory is a company that takes pride in customer satisfaction, building trust, and delivering peace of mind with every job. Choose IJCSA, where great customer service always comes first.

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