International Janitorial Cleaning Services Association

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Exceeding Expectations - With Exceptional Customer Service

22 Nov 2020 8:08 PM | Joshua Denaro

Providing customer service is one thing, however, providing Exceptional Customer Service that EXCEEDS expectations can be quite different. In the world as we have become to know it, it's more important than ever to make sure you and your staff is exceeding expectations when it comes to customer service. During these times everyone's emotions are running high and depression is at an all time high and it can be easy for making a small problem become a life changing situation. 

Exceeding Expectations you ask?  Well I am glad you asked. You can learn so much about this by taking the courses offered by ijcsa as well as introducing them to your staff. A list of courses offered can be found here IJCSA Business Directory. 

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