International Janitorial Cleaning Services Association

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How to Choose Your Commercial Cleaning Company

18 Jan 2021 3:06 PM | Andrea Martinez

How To Choose Your Commercial Cleaning Company:


Finding the right cleaning company for you.

If you are like most business owners, maintaining a clean facility is important to you, but sometimes there simply aren’t enough hours in the day to keep your office clean on your own. This is where janitorial companies come into play. A qualified office cleaning company can save you time and allow you to focus on priorities. As you read this guide, you will learn how to go about selecting a commercial cleaning service that meets all of your needs.


​​Often, getting started is the hardest part of finding the right janitorial company. In most areas, there are many companies that offer commercial cleaning services, so it can be overwhelming to narrow the options down to a manageable shortlist. In many cases, the internet is the best place to start doing research. Cleaning services’ official webpages and reliable consumer review sites all offer valuable insight into how various cleaning businesses operate.


Once you’ve created a list of local companies that seem as if they might meet your needs, it’s time to start contacting them with specific inquiries regarding their services. The first thing you should ask about are references. Reputable commercial cleaning businesses should have lists of references they are happy to provide to potential clients. When you contact these references, you will be able to ask important questions about a particular company’s service offerings, from their level of professionalism to their culture and responsiveness.


The type of insurance an office cleaning company carries is very important. You need to know that you, as their client, will not be on the hook if something happens to a janitorial employee on your premises. If, for example, a worker accidentally trips down the stairs in your building, you won’t be liable for medical costs if the cleaning business has liability insurance coverage. Asking to see proof of insurance before you hire an office cleaning vendor is a wise move. It is also essential to learn what sorts of insurance are required by your state. Thus, any company that doesn’t abide by state laws and standards should be removed from your list of choices.


Different commercial cleaning companies use different types of cleaning supplies. Before you proceed with hiring a company, make sure you talk to them about the products they have available. Some janitorial services use only conventional cleaning products while others chose green cleaning products. If any of your staff members have allergies, or you have a strong preference for eco-friendly cleaning solutions, this will be a crucial aspect of your decision-making process.


Medical cleaning, for instance, is more involved than merely cleaning an office building on a weekly basis. Safety training is a priority in medical facilities because cleaners run into issues that are unique to that industry. Additionally, having a focus on cleaning high-touch areas such as exam rooms, patient rooms, and restrooms is critical. Specialty training including cleaning technician certifications establish the cleaning company as an expert. 


​The biggest area where you see quality over quantity prevail is in the auto industry. Trying to compete on price can mean choosing between an inferior car with more repairs, vs a more superior car with a full warranty. Many do not understand how cleaning companies quote their services. To compete in pricing, numerous cleaning companies will underestimate the amount of time it takes to clean in order to quote the lowest price. However, when a business underestimates the amount of time it takes to clean your business thoroughly-just to gain your services, the cleaning will undoubtedly be lacking. 


We know the process of picking a commercial cleaner can be daunting. That’s why the team at PSCS aims to make it as easy as possible for potential clients. We are here to answer all of your questions and help you customize what services are truly right for you. 
To schedule your free quote appointment, call us today or visit our contact page. We will customize a cleaning plan that suits your needs perfectly, whether you run a small business or a division of a large corporation.


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