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International Janitorial Cleaning Services Association

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  • 16 Dec 2025 4:15 PM | Camerin Edgar

    Bloodborne Pathogens awareness is essential to all. Hepetitis B, Hepititis C and HIV are infectious Bloodborne Pathogens that put individuals at risk of serious illness if come in contact. It is crucial to make sure anyone working in any industry known for possible risk receives adequate training on how to: prevent exposure, minimize risk and to properly clean and dispose of bodily functions. Understanding the risk is to know that not only the persons involved in exposure but also to the persons handling the waste and even persons who use the exposed area following an incident. Employers must keep record in the OSHA data sheets following any bodily function exposure as symptoms may not show for a couple years after exposure.

    Any persons involved in the cleanup of bodily fluids must resort to the proper exposure cleaning kit and utilize the appropriate PPE. It is important to understand the correct way to cleanup using approved cleaning solutions and dispose of waste to prevent further exposures. Using the bio Hazard bags and sharps containers play a key role in how the waste is handled. 

    It is very important to be aware of how to properly dispose of waste but using the correct protocols in removing PPE is just as essential in preventing exposure. Cleaners should start from head to toe in removing PPE and taking gloves off last making sure to flip inside out when removing to minimize contact. 

  • 15 Dec 2025 10:05 PM | Koryn Cordero


    Even in private homes, cleaners may sometimes come across situations where bloodborne pathogens may be present. Proper education ensures staff can identify hazards and respond appropriately to protect both themselves and others. Beyond Protection, understanding blood borne pathogens promotes professionalism and trust. When employees are trained in disease prevention and safety standards, it reflects a commitment to excellence and care. 

    In a residential setting, bloodborne exposure risks can appear subtle, in everyday ways. A cleaner may notice a small blood spot on bedding or upholstery from a nosebleed, or come across used tissues, menstrual products, bandages or diapers overflowing from trash cans. Even personal grooming items such as razors and nail clippers should be handled with care. Educating staff will help them easily identify potential hazards in everyday living situations. 

    When staff are properly trained and aware they will be able to handle these situations when they arise. Knowing safe handling and disposal practices, along with hygiene and disinfection protocols. They will be able to handle these things like a professional. Ultimately, bloodborne pathogen training is not optional. It is essential to creating a safe, reliable, and reputable cleaning service.

  • 15 Dec 2025 9:24 PM | Shelleva Orr

    As the founder and CEO of AtomClean LLC, I believe understanding bloodborne pathogens is not optional knowledge for cleaning professionals—it is foundational to their safety, their credibility, and the health of every facility they serve. Bloodborne pathogens are microorganisms found in blood and certain bodily fluids that can cause serious, life-altering illnesses such as Hepatitis B, Hepatitis C, and HIV. In many environments—schools, healthcare facilities, public buildings, restrooms, and workplaces—custodial professionals are often the first to respond to incidents involving blood or bodily fluids. Without proper training, what appears to be a routine cleanup can quickly become a significant health risk. Awareness empowers staff to recognize hazards, evaluate risk, and take the right precautions before exposure ever occurs.

    Effective education also reinforces safe work practices and strengthens compliance with OSHA standards. When custodial staff understand how bloodborne pathogens are transmitted, safety protocols stop feeling like rules and start making sense. Proper use of personal protective equipment, correct cleaning and disinfection methods, and safe handling and disposal of contaminated materials become habits—not afterthoughts. Training replaces uncertainty and fear with confidence and consistency. A well-trained employee is more likely to follow procedures correctly, report incidents promptly, and protect both themselves and the people who occupy the space.

    Beyond safety and compliance, bloodborne pathogen training elevates the professionalism of the custodial workforce. It reinforces an essential truth: this work is skilled, technical, and directly tied to public health. Facilities benefit through reduced liability, fewer workplace injuries, and greater trust from staff, students, patients, and the public. For cleaning professionals, this knowledge builds pride, accountability, and career readiness. When employees understand the “why” behind safety protocols, they become active partners in maintaining healthy environments—protecting lives while upholding the highest standards of cleanliness and care.

  • 15 Dec 2025 2:50 PM | Alicia Lemasters

    Understanding bloodborne pathogens is essential for cleaning employees and staff who may come into contact with bodily fluids in the workplace. Bloodborne pathogens, such as hepatitis B, hepatitis C, and HIV, can pose serious health risks if proper precautions are not taken. By being educated on how these pathogens are transmitted, cleaning professionals can take the necessary steps to protect themselves and others from potential exposure, ensuring a safer work environment for everyone.

    Proper training on bloodborne pathogens equips cleaning staff with the knowledge to handle contaminated materials safely and effectively. This includes understanding the use of personal protective equipment (PPE), proper disposal of sharps and biohazard waste, and the correct procedures for cleaning and disinfecting affected areas. When employees are trained to follow OSHA’s Bloodborne Pathogens Standard, they not only reduce the risk of infection but also demonstrate professionalism and compliance with industry safety regulations.

    In addition to protecting individual workers, awareness of bloodborne pathogens promotes a culture of safety and responsibility within the organization. When cleaning staff are confident in their ability to manage potential hazards, it enhances overall workplace hygiene and reduces liability for employers. Investing in bloodborne pathogen training is not just a regulatory requirement—it is a vital component of maintaining a healthy, safe, and trustworthy cleaning operation.

  • 15 Dec 2025 1:26 PM | Ivan Tovar

    Scrub Masters, LLC will attempt to provide an option for customers to choose cleaning products which are biodegradable and biocompatible. Due to the hazardous nature of most chemical-derived cleaning agents, it is of utter importance to promote a green service to not only provide a safe working environment but to also contribute to the goal of saving the planet.

    Find Professional Green Cleaning Companies Here

  • 14 Dec 2025 10:35 PM | Tina Tkachanko

    Great customer service in the janitorial and cleaning industry isn’t about flashy slogans or the lowest price—it’s about showing up when you say you will, doing the job right the first time, and treating every client’s facility like it’s your own. It means the crew arrives on time, in uniform, with a smile and the right equipment; they notice the little things (fingerprints on the break-room microwave, scuffs on the baseboards, a trash liner that needs replacing before it overflows) and fix them without being asked. It’s the office manager who can text the owner at 8 p.m. because the carpet got flooded and gets an immediate “On our way” instead of voicemail. It’s transparent billing with no hidden fees, proactive communication when weather delays a window cleaning, and follow-up calls to make sure the new green cleaning products are performing as promised. Above all, it’s the peace of mind that comes from knowing the people who hold the keys to your building are trustworthy, insured, background-checked, and genuinely care about the impression your space makes on your employees and customers.

    That level of service is exactly what you’ll find with every member of the International Janitorial Cleaning Services Association (IJCSA). Our association members are independently owned cleaning companies that have committed to the highest standards of training, ethics, and performance. From coast to coast, IJCSA contractors deliver consistent, professional results backed by ongoing education, shared best practices, and a culture that puts the client first. Whether you need nightly office cleaning, daycare disinfection, medical facility sanitation, or post-construction cleanup, you can trust an IJCSA member to get it done right. See the difference for yourself—browse our nationwide directory and connect with a vetted, top-tier janitorial provider in your area today:

    https://www.ijcsa.org/business-directory

    Your building deserves the best. Choose an IJCSA member and experience great customer service, every single day.

  • 14 Dec 2025 5:18 PM | Joshua Burgess

    How many times has it happened to you? How many times have you received such poor customer service that it left an impression? How long did you wait until you walked out? How many people did you tell about how awful that company was? 

    Your customers are your life, and ensuring their satisfied gives your business a long life, but where can you find businesses that know this? Where can you find companies to do business with which embody good customer service, dedication to quality, and empathic complaint resolution?

    https://www.ijcsa.org/Find-A-Cleaning-Service-Janitorial-Service

  • 13 Dec 2025 9:17 AM | Bryce Barman

    As I continue to grow and enhance the services offered through my cleaning business, implementing a carpet cleaning program is a top priority. Carpets and rugs are not only a major part of many homes and businesses, but they also act as filters that trap dust, allergens, and bacteria over time. Without proper maintenance, these contaminants can build up and negatively affect indoor air quality and overall cleanliness. By offering certified carpet and rug cleaning services, I aim to provide clients with a full-service solution that addresses deep cleaning needs in a safe, effective, and professional way. Through my training and certification with the International Janitorial Cleaning Services Association (IJCSA), I’m equipped with the knowledge and best practices to deliver superior results using safe chemicals, proper equipment, and proven cleaning methods.

    The value of having carpets cleaned by IJCSA-certified members goes far beyond appearance. Certified professionals understand the science behind different carpet fibers, stains, and cleaning agents, ensuring that the right approach is taken for each job. This reduces the risk of damage and extends the life of carpets—saving clients money in the long run. Additionally, a certified technician ensures that cleaning practices are safe for people, pets, and the environment, which is especially important in homes, schools, and healthcare settings. For businesses, professionally maintained carpets create a cleaner, more welcoming atmosphere for customers and employees alike. When customers choose an IJCSA-certified carpet cleaner, they can feel confident they’re hiring someone who is trained, knowledgeable, and committed to delivering excellent results.


  • 12 Dec 2025 11:30 AM | Therin Cabrera

    Great customer service is the heartbeat of every successful cleaning program—and no one delivers it better than certified members of the International Janitorial Cleaning Services Association (IJCSA). Our members are Highly trained, thoroughly vetted, and genuinely committed to putting customers and their needs first. From clear, friendly communication to reliable and convenient scheduling and consistent results, IJCSA Members take pride in listening to client needs and providing dependable, high-quality service every single time.

    At IJCSA, exceptional customer care is not an option—it’s our standard. Whatever your needs, carpet cleaning, janitorial services, or full facility maintenance, our members go above and beyond to ensure complete satisfaction. To find a trusted, customer-focused cleaning professional in your area, visit the IJCSA Business Directory: www.ijcsa.org/Business-Directory.


  • 11 Dec 2025 7:52 PM | Shelleva Orr

    Great customer service also means understanding the client’s environment. Whether it is a school, medical office, corporate building, government facility, or commercial property, IJCSA members recognize that no two spaces are the same. They clean with purpose—protecting occupants, extending the life of surfaces and flooring, and supporting healthier indoor environments. Clients are not just purchasing cleaning services; they are investing in reliability, compliance, and a professional image that reflects well on their organization.

    The members of the International Janitorial Cleaning Services Association (IJCSA) exemplify what great customer service looks like in action. IJCSA professionals operate with industry knowledge, ethical business practices, and a commitment to excellence that goes far beyond “basic cleaning.” From proper chemical use and equipment handling to OSHA awareness, disinfection protocols, and customer communication, IJCSA members are trained to deliver consistent results with accountability. They listen to clients, customize services to fit each facility’s needs, and respond quickly and professionally when adjustments are required—because true service is proactive, not reactive. Some of our members are:

    When you choose an IJCSA member, you choose a network of cleaning professionals who take pride in their craft and stand behind their work. IJCSA represents businesses that are committed to raising industry standards, building long-term partnerships, and delivering service you can trust without constant oversight. That is great customer service—and that is the IJCSA difference. 


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